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Customer Service Administrative Assistant

Location:
Columbia, SC
Posted:
March 27, 2015

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Resume:

Na-Brisha C. Quattlebaum

*** **** ******* ***

Lexington, S.C. 29073

803-***-****

Objective: To pursue a career in Customer Service, and assist the company and retain

100% customer satisfaction.

Qualifications:

Customer Service/Call Center skills

Microsoft Office 2013

Superior Telephone skills

Excellent communication skills

Strong Interpersonal skills

Exceeding learning skills

Satisfactory sales skills

Accounting skills

Reporting skills

Analyzing Information

Inventory Control

Managing Processes

Supply Management

Peach Tree

Quick Books

Employment:

August 2014- Present Lexington District One Lexington, SC

Substitute Teacher

Job Duties: Teach a class when a teacher is absent due to any reasons

October 2011 - February 2014 Comfort Home Health Care Lexington, SC

Administrative Assistant

Job Duties: Resolves administrative problems by coordinating preparation of reports,

analyzing data, and identifying solutions, Also creates and revises systems and

procedures by analyzing operating practices, record-keeping systems, forms control,

office layout, and budgetary and personnel requirements; implementing changes.

July 2009 - November 2012 Piggly Wiggly Lexington, SC

Bookkeeper

Job Duties: Counting all tills, doing paperwork, giving out money orders, western unions

and making sure that all the money in the office balance.

June 2009 -September 2011 Tom Sawyer Company Columbia, SC

Customer Service Rep.

Job Duties: Handled inbound calls in call center, handled 100 call daily, assisted

Hurricane Katrina victims with housing assistance through HUD, Maintain excellent

customer service.

August 2006 - June 2009 Michelin Tire Company Lexington, SC

Service Coordinator/Inventory Control Specialist

Job Duties: Making outbound calls to ensure quality and estimated time arrivals of

company's factory performance for drivers. Using excel spreadsheets for correct

calculations of weight and additional products needed to maintain the company's weight

requirements for delivering of products to consumers.

November 2004- September 2006 Blue Cross Blue Shield Columbia,

SC

Medical Billing & Coding

Job Duties: Process accounts transactions such as accounts payable and receivable, all

medical facilities completed must be reported to insurance firms by proper coding

standards, Ensure that the patient is covered by insurance before all procedures are

started, and must verify insurance covers.

Education:

Midlands Technical College

Currently Enrolled

Expected Graduation Date: 06/2015

GPA: 3.6

White Knoll High School

Graduation Date: 05/2004

GPA: 3.8

References:

Upon request



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