Post Job Free

Resume

Sign in

Customer Service Assistant

Location:
New York, NY
Posted:
March 26, 2015

Contact this candidate

Resume:

JENNIFER LEE DUFFY

**-** **** ****** *** *G

CELL: 516-***-****

Sunnyside, NY 11104

EMAIL: acowlt@r.postjobfree.com

PROFILE:

o Accomplished professional with a seven year background in business

administration and operations.

o Energetic, enthusiastic, results oriented team player with well

developed communications skills.

o Capable of handling multiple projects; with a keen sense of time

management.

o Broad knowledge of office equipment systems and diverse applications of

computer software.

PROFESSIONAL EXPERIENCE:

Delux Transportation, Port Washington, NY

Reservationist/Customer Service

10/11- 6/12

Provided customer service to guests calling for travel reservations by answering

inquiries, resolving problems, fulfilling requests, and

booking reservations.

Scheduled appointments and maintained customer database.

Facilitate coordination of activity between drivers and passengers

Performed various clerical and administrative tasks in the office.

Masso Italian Lounge. LIC, NY

4/10-

7/11

Waitress/Bartender

. Responsible for providing fine dining and bar service which includes:

greeting and seating guests,

. placing food orders, serving food and drinks, bussing, mixing and

serving drinks,

. management all money transactions, including credit cards and cash

register transactions,

. and service as a cocktail waitress at private parties.

Balfour Investors, New York, NY

9/08-11/08

Personal Assistant

. General office support, including, data entry, filing, faxing, banking,

and mail.

. Scheduled appointments, meetings, and travel in Microsoft Outlook

calendar.

. Answered incoming calls and directed them appropriately.

. Managed client database.

. Coordinated meetings and set up conference room for meetings.

Comprehensive Security Protection, Inc., Great Neck, NY

5/01-5/08

Executive Assistant

. Assistant to President of a company that provides sales and leasing of

business and residential equipment including; telephone and paging

systems, alarms, CCTV, computer installations and networking.

. Coordinated marketing efforts of the company and its subsidiaries;

researched and promoted new product offerings.

. Comprehensive sales and proposal development; followed leads, estimated

costs and finalized contracts.

. Managed customer data base, processed new accounts, established and

maintained client and vendor relations.

. Financial administration; oversaw billing, A/R, A/P, collections,

banking, expense tracking and payroll.

. Human Resource duties included placing advertisements and screening

potential employees; worked collaboratively with accountant on

benefits, worker's compensation and liability insurance matters.

. Responsible for website design and maintenance; produced a quarterly

corporate newsletter.

EDUCATION

Long Island University-C.W. Post

Campus, Brookville, NY May 1998 Bachelor of

Arts - Journalism and Communications

COMPUTER SKILLS

* Windows XP, Microsoft Word, Excel, Outlook, Internet Explorer, Lotus

Word Pro, Adobe Photoshop, HTML.

References provided upon request.



Contact this candidate