Customer Service Medical
Resume:
Mai Yer Xiong
**** ******* **** *****, ********* 103, West Bloomfield, Michigan 48322
acowjt@r.postjobfree.com 651-***-****
- Excellent written and oral communication skills
- Ability to multi-task in a fast pace and changing environment
- Works well in a team and individual environment
- Ability to learn and apply new concepts quickly
- Quality, Safety, and Detail oriented
- Proficient in Microsoft Word, Excel, PowerPoint and Internet
- Highly organized and professional
- Excellent problem solving skills
WORK EXPERIENCE
Greatbatch Medical / Quality Inspection Group (QIG)
Team Member (Greatbatch) / Quality Inspector (QIG) - May/2011 - July/2013
- Trainer for new Team Members
- Ensure other Team Members followed proper work standards and procedures
- Ensure internal quality standards and procedures were met
- Used microscope for quality purposes
- Collected data and kept accurate records
- Measured diameters, lengths, heights, weight of parts with calibrated instruments
- Operated Injection molding machines
Superior Technical Support
Team Member (Contract Worker) - October/2010 - May/2011
- Responsible for accuracy of packed parts for shipping
- Final inspection for any damage parts before packaging
- Final inspection for kit completion before packaging
- Responsible for keeping accurate records of Work Orders to be packaged
Teachers On Call
Teacher’s Aide - May/2008 - December/2009
- Help teachers supervised children and assist where needed
- Assisted teachers with baby, toddler, and pre-school care
- Helped with setting up lunch on table and clean up afterwards
- Read books to children
- Lead activities where needed
Cub Food
Cashier, Dairy Stocker, and Deli Service - January/2007 – May/2008
- Responsible for customer service and checking out customers
- Responsible for stocking the dairy section
- Food preparation, server, and make customer orders
- Responsible for sanitizing work areas
Hand in Hand Child Care - Concordia University
Student Assistant - January/2007 - December/2007
- Helped supervise children from 3 month old to 6 years old
- Supervised children playing and interact with the children
- Helped with setting up lunch on table and clean up afterwards
- Responsible for opening / closing of the teachers room
EDUCATION / BACKGROUND
Concordia University, Saint Paul, MN - January/2006 – May/2007
Major: Education Graduated: Discontinued
Affiliations: Badminton Club, President
Globe University, Woodbury, MN - January/2005- September/2005
Major: Medical Assistant Graduated: Discontinued
Humboldt Senior High School, Saint Paul, MN – June/2004
Major: Basics Graduated: Diploma
Awards: Short Story Contest - 3rd place
VOLUNTEER EXPERIENCE
Hmong Youth Education - Summer Reading Camp Leader (SRC), Saint Paul, MN
June/2007 - August 2007
- Grades: Kindergarten - 8th grade
- Make daily schedule of activities for the day
- Lead children in activities and get involved with children in daily activities
- Help children read and write in English
REFERENCES
Michael Buck - Set-up Technician
Greatbatch Medical
2300 Berkshire Lane North
Plymouth, MN 55441
14901 Deveau Pl
Minnetonka, MN 55345
Bill Cornwell – Design Engineer
Greatbatch Medical
2300 Berkshire Lane North
Plymouth, MN 55441
2300 Berkshire Lane North
Plymouth, MN 55441
Der Lee - Team Lead
Greatbatch Medical
2300 Berkshire Lane North
Plymouth, MN 55441
2300 Berkshire Lane North
Plymouth, MN 55441
Chrissy (Last name Unknown)- Supervisor Customer Service
Jodi in Deli (Last name Unknown)- Deli Supervisor
Cub Foods- Sun Ray
2197 Old Hudson Road
Saint Paul, MN 55119
Tanya Hamango- Teacher Coordinator
Teachers On Call
3001 Metro Drive, Suite 480
Bloomington, MN 55425
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