RENEE SIBUN

**** *********** **** *****, *******, GA 30075

678-***-**** • acowif@r.postjobfree.com ● www.linkedin.com/in/reneesibun

SUMMARY

Dynamic, accomplished office management leader with more than 20 years’ experience ensuring the

smooth running of global office operations and world-class standards of office services, executive

administration and facilities maintenance. Consummate professional dedicated to exceeding the

expectations of internal and external customers through quality control and best practices. Passionate

about establishing a strong culture through the delivery of a positive, collaborative and innovative working

environment. Strong leadership, organizational and planning skills. Energetic and personable character

with demonstrated success communicating and liaising across all department levels, discretely handling

confidential information, and managing multiple projects. Key competencies include:

Office services Campaign management

Facilities maintenance Process improvement

Executive administration Work order system implementation

Vendor management Budget management

Property management Contract negotiation

Project management Processing confidential Information

Meeting & event coordination Emergency and crisis planning

PROFESSIONAL EXPERIENCE

KIDS II, Atlanta, GA August 2012 – March 2015

Senior Manager, Shared Services

Managed world-class office facilities at the global HQ of Inc 5000 Fastest

Growing Private Company. Innovative and collaborative office environment was

central to company brand, corporate culture and to being named one of ABC’s

Best Places to Work and Coolest Places to Work (Atlanta).

Provided supervision, leadership, and guidance for the Office Services and

Facilities Maintenance teams – directly managing a team of eight and

coordinating five executive admin staff

Restructured Shared Services team to better align with company strategy

Worked closely with President/CEO and senior management, managed

Shared Services strategic planning and annual budget

Delivered process efficiency through new automated work order system

built in collaboration with IT

Managed requests and activities associated with the repair, maintenance,

renovation, cleanliness, sanitary conditions and appearance of the building

interiors of two corporately leased office spaces – an approx. 106,000 SF

office and showroom space and an approx. 10,000 SF warehouse space

Served as primary liaison with the external Property Management teams

Reviewed and approved all expenditures for maintenance, repair, renovation, etc. of company facilities

Ensured Office Services and Facilities Maintenance teams were meeting/exceeding the needs of our

internal and external customers (quality control)

Coordinated with Art Director and external suppliers to achieve consistency throughout global offices

Composed and delivered weekly office updates to the Company

Identified and implemented process improvements and cost reduction opportunities

Managed all building related vendors (i.e. cleaning services, vending machine services, coffee service,

office equipment, office supplies, building maintenance, etc.)

Directed preventive maintenance, fire and safety committee, emergency evacuation procedures and

inspection programs for the facilities

Managed planning and facilitating all internal employee moves, new hire seating locations

Participated on a variety of cross-functional action teams/committees

Recognized with a “Star Performer” nomination and recognized through the “Spot Award” Program

FISERV, Norcross, GA August 2007 – August 2012

Campaign Manager, Demand Center (January 2011 – August 2012)

Responsible for development and execution of demand generation campaigns, campaign flows and

establishment of KPIs for each acquisition campaign.

Gathered business objectives and budget information from Marketing Directors

Developed, proposed and executed direct marketing and nurture campaigns

Developed success metrics and provided regular campaign reports to Marketing Directors

Acted as central point of contact to coordinate project – from marketing resources and assets to the

liaison with Sales teams to ensure all leads were qualified and assigned to sales contact for follow-up

Office Manager & Executive Assistant to SVP, Corporate Marketing (August 2007 – January 2011)

Delivered high-level and confidential administrative support to the SVP, Corporate Marketing and her

senior level direct reports.

Managed travel requests and logistics for domestic and international travel

Coordinated busy meeting schedule and kept Senior Vice President on track through regular personal

reminders, one-on-one meetings or via phone

Prepared and reviewed expense reports for processing, reconciled corporate AmEx statements

Screened phone calls, handled meeting requests, meeting logistics and helped develop presentations

Planned events, monthly staff luncheons, coordinated external client meetings

Processed facility requests, new hire requests, office supplies, phones, IT requests

Handled confidential HR issues and helped coordinate the annual performance review process

Worked on various projects during the Fiserv re-branding project: planned and executed the launch

event for Norcross associates; worked on various communications projects; served as a “mentor/brand

ambassador” post launch, fielding calls from internal and external clients, resolving issues and re-

directing inquires; coordinated post-launch gifts, thank you cards and more to various audiences

MANNING SELVAGE & LEE, Atlanta, GA March 2005 – August 2007

Executive Assistant to President and Managing Director

Performed complex administrative duties and managed agendas, memos, client proposals, budgets, travel

arrangements and presentations for the top executives of the largest public relations firm in the Southeast.

Co-editor of the MS&L 2006 – 2007 Atlanta Media Guide (reference book of over 1,500 contacts for

journalists in Georgia)

Developed marketing materials, sales/press kits, and organized marketing events

Coordinated media contacts and press kits for the grand opening for The New World of Coke

Maintained heavy calendar scheduling and provided timely reminders of deadlines

Responsible for all travel arrangements including preparation of detailed itineraries

Prepared and reviewed expense reports for processing, reconciled corporate AmEx statements

Worked closely with HR on employee-related issues, and maintained confidential personnel files

Developed and implemented a new filing system and master client contact mailing list

Created presentations for management and client meetings, as well as senior leadership conferences

Member of employee event planning committee and led all logistics for executive meetings and events

Prepared monthly staffing projections for senior leadership meetings

TURNER BROADCASTING SYSTEM, Atlanta, GA September 1998 – March 2005

Executive Assistant to EVP, Finance & Administration, Turner Entertainment Group

(July 2003 to March 2005)

Provided comprehensive administrative support to EVP of Finance & Administration for Turner

Entertainment Group.

Managed a variety of special projects including all logistics for quarterly off-site staff events

Coordinated VP dinners and employee luncheons

Processed highly confidential information, routed for appropriate signature and filed accordingly

Coordinated heavy calendar and travel schedule

Prepared and reviewed expense reports for processing and reconciled corporate AmEx statements

Prepared presentations and graphical reports for management and staff meetings

Maintained and ordered office supplies; distributed all sports tickets and event requests

Updated and maintained monthly forecast and budget binders

Served on the Employee Volunteer Committee for TEG Finance and Accounting Department

Office Manager & Executive Assistant to VP and Controller of Finance, CNN News Group

(March 2001 – July 2003)

Provided office management, accounting assistantance and executive administrative support to the VP

and Controller of Finance, CNN News Group.

Assisted the Controllers on payroll issues, prepaid accounts and journal entries

Reconciled prepaid accounts for business units and compiled information for monthly budget reports

Processed journals for payroll reports and ran reports in Peoplesoft HR and finance system

Responsible for running monthly income and general ledger reports for the VP and Group Controller

Managed office supplies and equipment, coordinated meetings, events and departmental luncheons

Developed and coordinated the monthly Employee Suggestion Award Program

Executive Assistant to EVP, Finance & Administration, CNN News Group

(September 1998 – March 2001)

Delivered a full range of administrative support to the EVP of Finance & Administration, CNN News Group.

Coordinated very heavy calendar and detailed travel schedule

Organized all logistics for meetings and events, developed agendas, published meeting minutes

Prepared and reviewed expense reports for processing and reconciled corporate AmEx statements

Provided departmental management services including management of day-to-day operations,

administrative liaison support, office furniture and equipment, communications needs, space logistics

Ordered and managed office supplies and office equipment, distributed mail and weekly reports

SIMIONE CENTRAL, Atlanta, GA April 1991 – September 1998

(Formerly CENTRAL HEALTH SERVICES)

Various Executive Assistant Roles (December 1992 to September 1998)

Provided administrative support to the Chief Technology Officer (CTO), VP Clinical Resources and Director

of Facilities Management.

Managed the daily activities of the IS department to ensure effective process and efficient operations

Hired, trained and supervised support staff, implemented policies and approved expense reports

Coordinated executive calendar, and speaking engagements, and detailed travel schedule

Managed Gantt plans for a variety of projects and used cost audit system to keep them within budget

Coordinated all interoffice moves and compiled year-end space audit of more than 240,000 SF

Served as liaison between department and property management for all building maintenance issues

Nominated for the Presidential Achievement Award in recognition of top performance by an employee

Member of Employee Activities Committee, Communications Improvement Team, Corporate Safety

Committee and Policy and Procedures Committee

Secretary, Office of the President (April 1991 to December 1992)

Provided secretarial support to the Office of the President.

Coordinated the daily activities of the executive office, including processing mail, ordering supplies and

equipment, answering phones, scheduling appointments, and greeting visitors

Developed agendas, arranged meeting logistics and published meeting minutes

EDUCATION

Georgia Southern University, Statesboro, GA

PROFESSIONAL DEVELOPMENT

Pragmatic Marketing, Certified Professional Secretary (CPS), Time Management,

How to Handle Multiple Projects, How to Be an Effective Supervisor

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Outlook & Visio Microsoft Project Adobe Acrobat

Financial & HR Software Microsoft Live Meeting Sales & Marketing Automation Systems

VOLUNTEER WORK

Pink Power Mom, Camp Twin Lakes, Children’s Healthcare of Atlanta, The Empty Stocking Fund

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