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Customer Service Administrative Assistant

Location:
Miami, FL
Salary:
12
Posted:
March 26, 2015

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Resume:

Rochelle Williams

***** ** *** *** *** *** Miami, FL 33162

954-***-**** acowi3@r.postjobfree.com

EDUCATION

Florida International University Miami, FL

Bachelor of Business Administration May 2015

Major: Finance

Minor: Economics

GPA: 2.85

Honors: Bright Futures Academic Scholarship Awardee

RELEVANT COURSEWORK

• •

Financial Management Operations Management

• •

Financial Markets and Institutions Organization and Management

• •

Financial Risk Management Securities Analysis

WORK & LEADERSHIP EXPERIENCE

FedEx Ground Company Miami, FL

Package Handler, [Loader] December 2014–Current

• Operating the facility unload belt by individually sorting and preparing packages to be loaded

• Responsible for reporting damaged or opened packages

• Keeping record of all packages coming to my assigned trucks, and loading each package in its designated area

for drivers to make their deliveries.

Student Managed Investment Fund Miami, FL

Think Or Swim Trading Software (TD Ameritrade) August 2014– December 2014

• Analyze the market by identifying potential profitable future or option trades

• Manage a $300,000 portfolio of diversified investments by tracking progress

Carnival Cruise lines Miami, FL

Guest Solutions October 2013–August 2014

• Ensured that customers had their needs met by successfully correcting all errors on their reservations

• Managed reservations by using computer software to work from home

• Reconciling funds for travel agents and moving funds to new reservations

Interactive Response Technologies (IRT) Miramar, FL

Customer Service January 2012– September 2013

• Creating and establishing accounts for T-Mobile employees and customers

• Organized features and payments for T-Mobile service and Google market

• Keeping a high sales quota and grading critique weekly

FIU College of Health & Sciences Miami, FL

Jr. Administrative Assistant March 2011– August 2011

• Processing mail daily to every professor in the department

• Preparing and Grading exams for all professors

• Assisting the Sr. administrator with daily work and accounts

Miami-Dade Youth Fair Expo Miami, FL

Sales Associate/ Cashier March 2008- April 2011

• Preparing and selling corn to customers.

• Training and overseeing new employees

• Counting and distributing funds to employees and manager

SKILLS, ACTIVITIES & INTERESTS

Technical Skills: Proficient in Microsoft Word, PowerPoint, & Excel

Volunteer: Miami North-Dade Bulldogs Corporation



Contact this candidate