John Fair Resume, Page

John Fair

**** ******** ** *****: 407-***-****

Winter Springs, FL 32708 Email: acowgy@r.postjobfree.com

IT Project Manager

A top-performing Project Manager credited with delivering database-driven solution expertise in order to deliver substantial efficiency growth in the public sector. Strong expertise in transitioning clients from legacy systems to more accessible content management systems. Highly accomplished in Content Management Systems (CMS), Social Media, and Database Management with the motivation, drive, and experience to lead digital projects from conception to completion.

Areas of Expertise

* Project Management

* CMS / Databases

* QA Test Planning

* Digital Technology

* Training

* Team Leading

Professional Experience

Pioneer Technology Group, Lake Mary, FL 2011 – Present

Project Manager (2013 – Present)

* Develop paperless workflows used to streamline legacy processes in multiple municipal courts.

* Lead 10+ product go-lives over past three years, three in last 13 months.

* Transition to new court management system in collaboration with city and county officials.

* Manage project life cycle processes to ensure smooth transition of internal and external resources.

* Configure new court management software to enhance daily tasks for multiple users.

* Lead training sessions in order to increase comfort level of end-users.

Testing Supervisor (May 2012 – March 2013)

* Managed testing plans and documentation for multiple products and projects simultaneously.

* Coordinated with developers and oversee multiple testers to meet product deadlines.

* Created and maintained testing and support for VMware virtual environment.

* Develop and analyze projects to restructure testing practices.

Software Support Specialist (July 2011 – May 2012)

* Conducted web and Windows program test cases for multiple software products.

* Utilized SQL commands to navigate and maintain databases.

* Managed multiple internal testing projects aimed at increasing testing productivity.

Spectrum Bridge 2009 – 2010

System Administrator

* Maintained seven servers including server backups, anti-virus updates, and email servers.

* Assisted employees to resolve individual hardware and software problems quickly and professionally.

* Collaborated with co-workers to create Data Retention Policy for company.

* Installed individual workstations for new employees on regular basis, updating systems as required.

Technical Skills

Java SQL HTML/PHP/CSS Microsoft Office

Education & Training

B.S. in Information Technology, University of Central Florida, Orlando

* Minor: Psychology

Volunteer Leadership

President, Beta Theta Pi Fraternity Nov. 2010 – Nov. 2011

* Led operations of 70-man, off-campus organization at UCF.

Online Chair, Relay for Life at the University of Central Florida Aug. 2009 – May 2010

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