Swetha Reddy

acowbx@r.postjobfree.com

510-***-****

PROFESSIONAL SUMMARY:

. Over 8+ years of experience in software Quality Assurance experience in

designing, testing, implementing web based and Client-Server

applications.

. Extensive experience with all phases of Project Life Cycle including

Requirement gathering, Analysis, Design, Development, Implementation,

Testing, Software quality standards and configuration management and

change management and Quality procedures.

. Experience in Manual and Automated Testing using Mercury Interactive

Tools- Quality Center, Quick Test Professional, Win Runner, and Test

Director.

. Experience in Integration testing, System testing, Performance, Back end

Testing, Black Box testing, Functional testing and Regression testing.

. Performed Regression testing on hand held devices (Scanners) to track and

report on road pickups and deliveries.

. Experience in testing the application on different Mobile Handset.

. Expertise in Mobile Application testing.

. Tested Web applications in Waterfall and Agile development Methodologies.

. Performed bug and defect reporting using Quality Center.

. Experience in Writing Test Scenarios, Test Cases, Test Scripts, Execute

Test Scripts, Verify Test Results, and Log Defects.

. Experience in writing numerous test scenarios and test cases for

conducting System, Regression, Black Box and Integration testing of

applications.

. Expertise in the entire QA Life Cycle Process, which includes design and

development of Testing Methodology, Test Strategy, Test Scenarios, Test

Plans and Test Cases.

. Expertise in handling the entire QA process documentation using Quality

Canter.

. Extensively involved in User Acceptance Tests (UAT) and Performance

Tests.

. Extensively used SOAPUI for Web services testing.

. Experience in testing Web Services through XML

. Extensive testing ETL experience using Informatica.

. Experience in Back End testing using SQL Queries.

. Extensively involved in Backend testing of SQL Queries on Oracle, and SQL

Server.

. Knowledge of the relational data base concepts like table Primary and

Foreign keys, Views and Referential Integrity.

. Extensive Knowledge in HIPPA 4010/5010 EDIX12 transactions (834, 835,

837, 270, 276)

. Proven ability to work efficiently in both independent and team situation

with positive results.

. Experience in documenting the testing process using MS-Office tools

including Word and Excel.

. Exceptionally well organized, strong work ethics and a willingness to

work hard to achieve employer's confidence and objective.

. Good communication / interpersonal skills & ability to work under tight

schedules and after-hours, on-call availability. Ability to adopt

newtechnologies.

TECHNICAL SKILLS:

Testing Tools QTP, Win Runner, Load Runner, Rational Team Test,

Requisite Pro,

Bug Reporting Tools Quality Center, Rational Clear Quest,ZIRA

Operating System WIN-2000/NT/XP, UNIX, LINUX

Programming Languages Asp.Net, Java, j2EE, C++, C

Microsoft Packages MS-Office Word, Excel, Access, Outlook, PowerPoint.

Languages C, C++, SQL, PL/SQL, HTML

Databases Oracle(9i,8i,8),MS-Access,SQLServer2000/2005/2008,

MySQL,DB2,DB@/400, Sybase

Skills Developer 2000, Developer/2000(Forms 6i and Oracle

Reports 6i), Toad

Other Tools/Languages SOAPUI, Informatica, Business Objects

Browsers Internet Explorer 4.0/5.0/5.5/6.0, Netscape

Navigator 4.0/4.7/6.0.

EDUCATION:

. Bachelors in Computer Science, JNTU University in 2005.

Senior Quality Assurance Analyst

Well Care, Tampa, FL

Mar'13 - Till Date

Description:

WellCare Health Plans, Inc. provides managed care services targeted to

government-sponsored health care programs, focusing on Medicaid and

Medicare. Headquartered in Tampa, Florida, WellCare offers a variety of

health plans for families; children; and the aged, blind and disabled as

well as prescription drug plans.

Responsibilities:

. Analysed the requirements and created test strategy, test plan and test

cases for the various scenarios in testing.

. Actively involved in smoke test and User Acceptance testing.

. Performed Functional testing of Mobile application on platforms like

Android and IOS.

. Involved in end to end testing of the Mobile Applications.

. Performed compatibility testing with various mobile handsets to ensure

that functionality works fine.

. Test GUI and functionality on Android and IOS.

. Execute Browser Compatibility Testing(IE, Chrome, Safari) of a Web based

application

. Performed both Positive Testing and Negative Testing and compatibility

testing with various Android

and IOS devices to ensure that functionality works fine.

. Extensive experience in Unit, System and Data Validation testing.

. Experience in Manual Testing using ALM.

. Performed bug and defect reporting using Quality Center.

. Performed database testing using SQL server 2005.

. Manual testing for checking the data flow of the application using SQL

. Developed SQL Queries and Testing the Database (Data validation) using

SQL Queries by comparing front-end and Backend data.

. Wrote and executed SQL queries to retrieve and test backend data.

. Created Test Scripts in SQL for data validation in the Database.

. Extensively performed Web services testing using SOAPUI.

. Validated outgoing XML messages.

. Involved in testing Web services and XML with tool called 'SOAP UI'.

. Used SOAPUI to modify the Request messages and verified the Response

messages.

. Communicated and maintained strong working relationship with the

implementations team regarding Client and workflow.

. Participated in walkthrough with client and the development team,

attended Defect reporting meetings, Test Management, Go/No-Go meetings

and post implementation meetings.

Environment: Application Lifecycle Management 11.0, Toad, MS-Office Word,

Excel, Access, Outlook, PowerPoint, SQL server 2008, Android and IOS smart

phones, XML,Web Services, SOAPUI and Rest Services.

QA Analyst

FedEx, Pittsburgh, PA

Jan'12 - Feb'13

Description:

FedEx Corp provides customers and businesses worldwide with a broad

portfolio of Transportation. FedEx Corporation is a logistics Services

Company. This project - Customer pickup coordinator is a web based

application and interacts with the STAR IV scanners, in this project we

make sure that two scanners are interlink with each other in terms of

sending messages.

Responsibilities:

. Designed the test cases based on design documents.

. Revised and Updated the Test Cases for testing in each subsequent cycle

to reflect the changing business requirements.

. Revised and Updated the Test Cases for testing in each subsequent cycle

to reflect the changing business requirements.

. Executed the test cases and log the defects in HP ALM (Application

Lifecycle Management).

. Reporting the bugs using ZIRA and get the software corrections for the

same.

. Documenting the test results and capturing the screen shots for all the

above test cases.

. Manually tested the performance and functionality of Web-enabled

applications by performing Java Testing.

. Coordinated with Project Management for test data, setting up test

environment, backend interfaces and test data maintenance.

. Extensive regression testing on hand held devices (Scanners) to track and

report on road pickups and deliveries.

. Implemented test cases in Quality Center to test the scanners in order to

track the pickups and deliveries assigned to on road drivers.

. Extremely skilled at building the appropriate shipping crates for export

by road, to properly use scanners and warehouse management systems from

that delivery.

. Made tracking id's for Web application and Involved in 1 source

application.

. Conducted Manual Functionality and Regression testing for each build and

version.

. Executed test scripts, documented system bugs in Mercury Quality Center,

analyzed AS400 DB2 data using SQL.

. Analyzed AS400 DB2 data using SQL. Performed test script reviews, plotted

test case scenarios on a test calendar, executed test scripts in Mercury

Quality Center, verified use cases to test scripts, wrote technical and

program documentation, transferred data between MS Excel and

the AS/400. Formulate and Ran queries in AS400.

. Performed functional testing, UI testing and end to end testing.

. Work with end users to perform UAT and provide technical assistance.

. Manual testing for checking the data flow of the application using SQL.

Environment: Manual testing, SQL Navigator, AS400, Application Lifecycle

Management 11.0,ZIRA,MS Office 2007, SQL server 2005, SQL server 2008 and

Windows XP

QA Analyst

UPS, Louisville, KY

Jun'10 - Jan'12

Description:

United Parcel Service is the world's largest package delivery company, a

leader in the U.S. UPS has Network Planning Tool 2.2 (NPT 2.0) which

interfaces with Packaging Reporting Repository(PRR).The UPS will obtain

package information from UPS Freight, North American Air Freight, Air

Cargo, USPS etc. through a generic source, i.e. their application itself

will provide shipment data. The NPT project will create the next generation

of flow writing tool that allow for multi user planning, validation, and

integrated modeling of products that utilize transportation services

operated by UPS subsidiaries. This ultimate suite of tools is for flow

planning, load planning and movement Planning/Scheduling.

Responsibilities:

. Analyzed the user requirements, functional specifications and Use Case

documents and created the Test Plans, Test cases for Functional testing.

. Extensively involved in testing on Shift-Comdevices to track and report

on road pickups and deliveries.

. Implemented test cases in Quality Center to test the Shift-Com devices in

order to track the pickups and deliveries.

. Thorough knowledge of mobile platforms such as Android and IOS.

. Identifying and preparing test data for Manual and Mobile Testing.

. Functional and Regression testing on Mobile App testing.

. Involved in meetings with clients, developers, business analysts at

requirements gathering stage to discuss the business requirements.

. Experience in Manual Testing using Mercury Interactive Tool Quality

Center

. Coordinated with the business analysts and developers and discussed

issues in interpreting the requirements and effectively managed the

finalized requirements using Quality Center.

. Actively participated in GUI (Graphic User Interface) testing, Functional

testing, System testing, Ad-hoc testing and coordinated UAT.

. Maintained the Requirement Traceability Matrices (RTM) to track the

coverage of Requirements vs. Designed test cases.

. Used Quality Center to store, schedule the test cases and report the

Defects.

. Identify defects in aggregate tables and report data, enter defect in

Quality Centre and coordinate with developers to resolve them based on

defect severity and priority.

. Executed test scripts, documented system bugs in Mercury Quality Center.

. Backend testing using SQL Server 2005

. Performed SQL queries on back end to test the data integrity of Data

base.

. Involved in providing the Testing Effort estimates and provided the

timely feedback on progress of the testing activity.

. Successfully Completed User Acceptance Testing (UAT) on each release of

the project with the help of end user requirements.

Environment: Quality Center 10.0, UNIX, Java, Web Logic,and SQL Server.

QA Analyst

Esurance, Rocklin, CA

Feb'09 - May'10

Description:

Esurance is the first online-only insurance company and is also the

fastest growing new insurance company to be created within the last 50

years.

This is Esurance.com (web and desktop) application from which

auto insurance buyers can get quotes and purchase policies. Current

application supports 28 states in US Customer Flow Standard Flow is

Esurance.com application from which auto insurance buyers can get quotes

and purchase policies. It uses web services for utilities like for

verifying vehicle detail, credit history, credit card payments.

Responsibilities:

. Participated in program walkthroughs to understand the User Requirements

and have analyzed Business Requirements Document

. Developed a Test Plan describing the testing strategies designed for the

application

. Developed Manual Test Cases for the applications functionality and to

ensure the application satisfies all the requirements.

. Performed Black Box testing to check the basic functionality

. Also involved in Database Testing by validating SQL Queries and by

retrieving information from SQL server database.

. Prepared Test Data and Testing programs.

. Created Data Tables to perform Data Driven tests using QTP

. Enhanced the Test Scripts accordingly to satisfy the application

requirements.

. Identified and Reported Defects by classifying them based on severity

and priority using Mercury Quality Center.

. Regularly interacted with the Development Team to communicate issues and

simulate the bugs

. Performed Regression Testing on each build, to ensure that defects have

not been introduced as a result of the changes made

Environment: Mercury Quality Center, SQL Server, Quick Test Professional,

PERL, HTML.

QA Engineer

Harland & Clarke, San Antonio, TX

Nov'07 - Jan'09

Description:

Harland Clarke is into the business of printing Cheques for major

Banks in US like Bank of America, Wells Fargo etc. Served as a Senior QA

Analyst for Retail Operations projects offering products and services

offered by Harland Clarke on store systems and ecommerce & CRM Portal

websites of different retail clients.

Responsibilities:

. Analyzed business requirements, System requirements, and Functional

requirements.

. Involved In developing Test Plan, Test Requirements, Test Cases and

detailed test cases in Excel Sheet and Test Director.

. Extensively involved in Manual and Backend testing

. Performed Functional, System, Integration, User Acceptance and Back End

Testing of the application.

. Involved in writing detailed test cases for the Integration testing.

. Involved in Writing Test requirements, Summary Test Cases and Details

Test cases for different modules for the application

. Used Test director and Dev Track to track and report System Defects.

Written the description for the bugs of the application and helped the

developers to track the problem and helped to solve it.

. Performed Quality Assurance reviews on Development Life Cycle.

. Participated in for defect reviews with the developers and with managers

and presented the Defect reports in the defect review meetings.

. Participated In Test planning meetings and submitted Test case Status

during the meetings.

. Involved in using UNIX commands to perform Backend testing

. Performed Database Testing using SQL Server, queried test data from SQL

Server by writing SQL Queries.

. Data validation and Database integrity testing done by executing SQL,

PL/SQL statements.

. Checked the data base and with the application queried result is being

equal, for that lot of SQL queries is being extensively used to check the

data from the data base.

Environment: VB.Net, Windows Excel, Test Director 7.6, C#, HTML, UNIX, SQL

Server

Tester

Igrid Technologies, India

Mar'06 - Jul'07

Responsibilities:

. Analyzed business requirements, System requirements, and Functional

requirements.

. Responsible for managing and coordinating different phases of the

software development

cycle.

. Conducted detail business requirement study with analysis of management

vision and goal to comprehend a thorough understanding of project

specifications.

. Used Quality Center for establishing Traceability to Requirements (RTM),

Test cases, Bug tracking and reporting, also followed up with development

team to verify bug fixes and updated bug status.

. Developed manual test plans, test scripts and test cases.

. Extensively used SQL queries to check the data flow through the Front-end

and Back-end to extract the data from the database.

. Tested functionality, GUI and system requirements of the application

under test.

. Conducted data integrity testing using SQL commands.

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