Neeraj Kumar Singh B

acow9l@r.postjobfree.com

+91-720*******

Education

Bachelor of Technology, Specialisation in Electrical and Electronics Engineering from

R.V.R & J.C College of engineering affiliated to Acharya Nagarjuna University, Guntur,

Andhra Pradesh, India in 2011.

Experience Summary

I am associated with Tata Consultancy Services Ltd. for the last 3 years 3 months, the same

being my total work experience. My main area of experience is in design, development and

maintenance of various software applications under MVS/ESA environment in IBM

Mainframes. This includes development, enhancement and maintenance projects using VS-

COBOL II, JCL, VSAM, DB2, and TSO/ISPF. My domain experience includes financial

services, Credit Card Business.

Areas/Applications

Worked on IBM Utilities.

•

Worked on JCL, COBOL, DB2 and IMS-DB, IMS-DC, REXX, EZYTRIEVE

•

Banking

•

o Credit cards.

Business Areas

•

o Banking and Financial Services.

o Information Security.

Computers Worked on

Computer System Programming Languages Special Software

IBM Mainframes COBOL,JCL,Z/OS, IMS-DB, INFOMAN,

System Z10 IMS DC, FILE-AID, IMS, JCLSYNC,

FILEAID, CHANGMAN, JCON, XPEDITER,

INFOMAN, JOBTRAC, JHS, CHANGEMAN,

SPUFI, XPEDITOR, MQ Automated Standard

Series, MANAGENOW, Analyser Tool

TSO/ISPF, DB2.

Windows C, C++ Microsoft Excel

NT/2000/XP/7, PC – MS-Word

Pentium MS-PowerPoint

Career Profile

Since March 2012 Tata Consultancy Service

AmEx New Accounting, Account Receivable (AR), Account Payable (AP) and

Title

Loyalty Program.

Period Mar- 2012 to till date

Client Name American Express Technologies, Florida, USA

Position Computer System Engineer/Architect

Attend PDP (Project Definition Phase) meetings with clients and

•

Responsibilities

business partners and assess impact to International Customer

Services (ICS) applications if any.

Attend requirement sessions and prepare requirement description

•

documents getting clarifications for ambiguous and vague

requirements from the client and determining how these will fit into

the existing ICS applications.

Participate in requirement report walkthrough session with clients

•

and business partners and provide/action review comments. Finalise

and formalize the documents during the meetings.

Participate in design report walkthrough session with clients and

•

business partners and provide/action review comments. Finalize and

formalize the documents during the meetings.

Carry out quality assurance activities for all deliverables of ICS as

•

per IQMS (Integrated quality management system) procedures of

Tata Consultancy Services Limited. So that the developed software

meets the standards and guidelines defined by American express

and also meet functional requirements specified by business and

operation users.

Assist business partners with user acceptance testing (happens

•

during business hours) and upon receiving the UAT signoff,

coordinate the implementation activities.

Monitor and support the implementation activities(implementation

•

happens during business hours)

Support business and operations unit to resolve the production

•

issues arising in ICS project during the warranty period of 90 days

after any project install. Single point of contact during business

hours during warranty period.

Participate in training sessions, lessons learnt, doubts clarification

•

meetings and best practice session with American express project

manager.

Using the JCLSYNC tool to compare the Test jobs with Production jobs.

•

This tool will identify the changes made to JCL and help in analysing

the changes before the code is finalized.

Carrying out demand management initiatives and activities.

•

Fixing of the code for maintenance and enhancement.

•

Resolutions of the production problems within the Service Level

•

Agreements (SLA’s) defined and ensure system availability with on call

support and providing fixes in cases of failure. And also providing the

necessary follow up on the production issues.

American Express is a known name in the Card Industry across the globe.

Project

American Express Customer services group (CSG) and Establishment support

Group (ESG) have been providing various services to customers and service

establishments all over the world –Generating various kinds of Fees, monthly

statementing, ensuring the payments for service establishments and service

delivery to Amex business partners, to name a few. American Express has

developed a number of mainframe-based applications, to cater their charge card

business. These applications cater to the Latin America and Caribbean (LA/C)

regions. The ISD team will be responsible for developing the various systems

and ensuring that they are available to the business by implementing

requirements. The applications covered as a part of ISD are various applications

serving Latin American Countries like Argentina, Brazil and Mexico. This

project is executed both from Onsite, Florida, USA and Offshore, Bangalore

and Kochi, INDIA. TCS is working on solution delivery related tasks for

AMEX for many years now and has acquired specific Business/System

knowledge and Technical skills that would enable TCS to provide Value added

services to client. In providing quality service to AMEX, this project makes use

of the following proprietary tools developed by TCS:

JCLSYNC tool – This tool is used for faster development process.

JCLSYNC compares the Test jobs with Production jobs. This will identify the

changes made to JCL and will be helpful to analyse the changes before the code

is finalised. This tool is highly effective and saves a lot of time for solving the

production-related issues.

Automated Standard Analyser tool- This tool developed by TCS ensures that

the coding is done according to the defined standards. ASA will be used for

checking the standards of COBOL program. The tool indicates location and the

details where the program does not confirm to the defined standard. This will

help the developer to carry out corrections thereby reducing the software

development cycle time.

Carried out the following activities:

• Provide production support for all the applications covered under

the Project Plan by resolving the Incidents within the Service

Level Agreements specified, thus ensuring system availability.

• Attending calls with Users and Other groups within / Outside

American Express whenever required.

• Involve in all the phases of software development life cycle from

the PDP sessions till rollout of the projects to production while

doing any enhancements

• Onsite – Offshore Co-ordination and Status calls. Task

assignment, monitoring and quality reviews for team members

• Using the CHANGEMAN tool to compile the changes in the

software. Review changes made to the existing components.

Using Change management record (CMR) Checker tool, ensure

no rejections of change records.

• Develop tools for monitoring the mainframe jobs of the each

region/environment at regular intervals and validate application

batch process completed in with in threshold time.

IBM 3090

Hardware

Operating Z/OS

System

COBOL, REXX, JCL, CICS

Languages

JCLSYNC, AUTOMATED STANDARD ANALYSER TOOL, Changeman,

Tools

Jobtrac, SPUFI, Infoman, Ezytrieve, TSO/ISPF, FTP, FIMS, FAD, IMS FLEX,

IBM Utilities, XCOM 6.2, NDM, JHS, XPTR and VSAM.

DB2,IMSDB

Database

Infoman,Ezytrieve, TSO/ISPF,PDSMAN,FTP, IBM Utilities, Jobtrac, SPUFI,

Special

XCOM 6.2, NDM, JHS, XPTR.,VSAM

Software

Project TCS, PIONEER, Bangalore, India

Location

Training Conducted

Year Program/Course Presented To Location Organised By

2014 DB2 TCSL AMEX Bangalore Tata Consultancy Services

associates

2014 Sort Utility TCSL AMEX Bangalore Tata Consultancy Services

associates

2014 Project Induction TCSL AMEX Bangalore Tata Consultancy Services

program associates

Training Attended

Year Program/Course Location Organised By

2015 ITIL Bangalore Tata Consultancy Services

Ltd.

2014 MQ and UNIX Bangalore Tata Consultancy Services

Ltd.

2014 DB2 tools, XML,Stored Procedures Bangalore Tata Consultancy Services

Ltd.

2013 Hadoop, MQ, Control-M Bangalore Tata Consultancy Services

Ltd.

2013 Process Improvement Techniques Bangalore Tata Consultancy Services

Ltd.

2012 Project Specific Training. Bangalore Tata Consultancy Services

• JCLSYNC Ltd.

• Automated Standard Analyser

tool

• Job Track

2012 TCS business domain academy Bangalore Tata Consultancy Services

Ltd.

2012 Big data and other Essentials. Bangalore Tata Consultancy Services

Ltd.

2011 Initial Learning Programme(A Hyderabad Tata Consultancy Services

comprehensive training covering Ltd.

Mainframe Training Programme -

(COBOL, JCL, VSAM, IBM utilities,

MVS, DB2)

2011 Initial Learning Programme(A Hyderabad Tata Consultancy Services

comprehensive training covering Ltd.

topics including : Software

Development Process, Requirements

Engineering, System Design

Overview, Reviews, Walkthroughs,

Inspections, Testing & Debugging,

Software Maintenance, QMS/ISO,

DBMS, Working in teams effectively,

Effective technical writing, Personal

grooming.)

Thesis:

Title: Damping of Power System Oscillations with Unified Power Flow Controller (UPSC)

The Project: Damping of Power System Oscillations is obtained on a single machine infinite bus (SMIB) System using a

control scheme for the series injected voltage of the UPFC to damp the power oscillations and improve the Transient

stability in power system.

Software: Mat lab

Location: Acharya Nagarjuna University, Guntur, Andhra Pradesh.

Area(s) Of Interest:-

Operation Research, Programming and Application Development, Logical Analysis.

Extra-Curricular Activities and Achievements:-

Won TCS Star of the month, On-the Spot Award as well as the part of the Best

1

Team.

Member of the TCS Service Delivery Management (SDM) Cricket Team at TCS.

2

Received a Talent award on saving millions of dollar impact for the

3

client(American Express).

Personal Details

Date of Birth June 20, 1990

Sex Male

Nationality Indian

Marital Status Unmarried

Number of Children None

Date of Joining Dec 26, 2011

Designation Systems Engineer

Location Bangalore

Passport Details

Passport Number: J4302260

Place of Issue : Hyderabad

Date of Issue : 07-04-2011

Valid till : 06-04-2021

Driving License Details

D.L. No : KA53 201********

Date of Issue : 17-08-2013

Valid till : 16-08-2033

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