Arun P V

Correspondence Address:

Prakash Bhavan

Arattukuzhi

Koothali P.O

Vellerada,

Trivandrum Pin.695505

E Mail acow8j@r.postjobfree.com

acow8j@r.postjobfree.com

Skype Id : arun0003pv

Mobile +91-999*******/756*******

Seeking challenging assignments in the field of hospitality with an organization of repute

An Overview

A competent professional with more than 5 year experience

Education

Doing MBA In HUMAN RESOURCE MANAGEMENT

•

Bachelors Degree in HOTELMANAGEMENT CATERING AND TOURISM IN

•

MUNNAR CATERING COLLEGE (2006 09).

Diploma In COMPUTERISED FINANCIAL ACCOUNTING.

•

Senior Secondary (science) from H.S.E, H.S.S Dhanuvachapuram, Trivandrum.

•

Computer Knowledge

Well versed with Tally, Peach tree,MS Word &Excel HOT soft Infinite soft

Presently working as Front Office Manager in UPAVAN RESORT,Lakkidi Wayanad district.

Working Experience

Worked as Front Office Manager in ANANTYA RESORTS

Alancholai,Kanniyakumari district –(6 Months)

• Worked as Assistant Front Office Manager in Hotel RAJ

REGENCY(Rotana Inn Hotels Pvt Ltd concern) 4 Star

Business Class Hotel in Nilamel Kollam district.( 1year )

Worked in Gods own country resorts Chowara Trivandrum as front

•

office executive /Supervisor

Worked as Senior Front office assistant in Hotel Classic avenue 4 Star Business

•

Class Hotel in Trivandrum.

Worked with K.T.D.C Hotels as Front Office Assistant for (1 year ).

•

Trainning Experience

Worked with Hotel Taj Garden Retreat,Varkala

•

Worked as a industrial trainee in The Muthoot Group of Hotels.

•

Interested Area

• Front Office

Strong communication, collaboration & team building skills with proficiency at grasping new concepts

•

quickly & utilize the same in a productive manner.

Professional Experience

Hotel Raj RegencyNilamel as Assistant Front office manager(2012)

key Highlights

Coordinate and control of overall operation for the smooth running of the department.

•

Prepare all daily statements including the night auditing report also.

•

Handling the reservations and expected check in,check out.

•

Receiving all feedbacks and needs from the guest.

•

Allow special rates for cooperates asper the room occupancy.

•

Laison with housekeeping and other departments.

•

Supervise,coordinate and assign duty schedule for the staff.

•

as front office Executive(2011)

GODS OWN COUNTRY RESORTS

Key Highlights

Supervise,coordinate and assign duties for the F.O staff.

•

Prepare daily reports to the management.

•

Supervision on room occupancy related activities.

•

Taking care of guest suggestions and requests.

•

Handle the front desk operations smoothly as per the company procedures.

•

CLASSIC AVENUE HOTEL TRIVANDRUM

As Front office Assistant

Lobby Monitoring, Meeting guest on arrival.

•

Handling reservations (Selling & UP selling hotel rooms)

•

Checking Guest Registration Card, Rate cores, Keeping track on official requirements.

•

Taking care of the guest suggestions & requests. Rectifying it taking follow up’s.

•

Checking Room Statistics

•

Bill on Hold, Paid Out, Over Credit Limits, Cash reimbursements.

•

Follow up for Guest FeedBack Forms.

•

K.T.D.C Hotel TRIVANDRUM

[November 2009 November 2010]

Front office Assistant

Key Highlights:

• Lobby Monitoring, Meeting guest on arrival.

• Handling reservations (Selling & UP selling hotel rooms)

• Checking Guest Registration Card, Rate cores, Keeping track on official requirements.

• Taking care of the guest suggestions & requests. Rectifying it taking follow up’s.

• Checking Room Statistics

• Bill on Hold, Paid Out, Over Credit Limits, Cash reimbursements.

• Follow up for Guest Feedback Forms.

• Handle operations at front desk. (Responsible for smooth check in and check out of the guest.)

• Coordinate and communicate with related departments.( Ensuring customer request are handled

efficiently)

• Given responsibility of clearing all long stay bills( Long Stay Coordinator)

Hotel Taj Garden Retreat,Varkala

[April 2007]

Experienced in overall Housekeeping operations.

•

Take care of laundry, linen procedures.

•

Ensure the entire cleanliness of Guest room

•

Public area, Restaurant and Ayurveda center.

•

Personal Details

Father’s Name : M r. K.R Prakash

Sex : Male

Nationality : Indian

4th O ct., 1988

Date of Birth :

Height : 1 70cm

Languages Known : E nglish, Hindi, and Malayalam

Hobbies : P laying cricket, watching movies & listening music.

References

Jiyaji Daniel

General Manger

Upavan Resort Wayanad

Mob:904-***-****

Vikas Sharma

Resort Manager

Anantya Resorts Alancholai.

Mob- 075*******

Nandagopal Narayan

General Manager

Raj Regency (Rotana Hotels Pvt Ltd concern)

Mob:963-***-****

Declaration

I hereby declare that all the above information is correct and true to my best knowledge and belief.

Date

Place Trivandrum (Signature)

Contact this candidate