ABHISHEK SHRIVASTAVA

nd

Address:-* Floor, Jai Mata Mention, Wadgaon Sheri,Pune,Maharastra-411014

Contact: +91-976******* / 942-***-****

Email: - acow74@r.postjobfree.com/acow74@r.postjobfree.com

CAREER OBJECTIVE

Seeking training opportunity in the areas of Electronics & Instrumentation

Engineering/optical fiber/transformer/2-G&3-G/Industries work/Production &

Transformer/Engineering Services/Telecom Engineering/Software-

Engineering/Sales & Marketing / Research & Analytics / Client servicing/ BPO/

KPO with a high growth oriented organization..

CAREER SUMMARY

Completed Graduation in Bachelor of Engineering [B.E.] with specialization

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in Electronics & Instrumentation Engineering [E.I.] specialization in

Electronics circuit and Data communication.

Total work experience of 2 years with CCNA.

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Worked across diverse functions like Business Development Support

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Services, Team Management, Operation Management(O & M), Telecom

Engineering, Routing, Commissioning, Software solution, optical Fiber,

industrial work, Software & System Analyst.

An effective communicator with excellent relationship, management skills

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and strong analytical, problem solving and organizational abilities.

EMPLOYMENT DETAILS

Company Name:-WIPRO InfoTech, PUNE

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Client Location :- Vodafone NOC (PUNE)

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Role:- L-1 Network Engineer(RF/wireless – Resolution)

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Joining Date:-13-March -2014

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Present CTC:- 2.30 Lakh/ Annum

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Expected CTC:- Above 3.5 Lakh/ Annum [ negotiate with company profile ]

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Notice Period:- At least 1 month

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Job responsible

• Network administration

• File management

• Staff training / development

• Trouble shooting / problem solving of System related problems/ TCP/IP

protocols, IP addressing / IP Planning

• PC rebuilds

• Building IT infrastructures

• Extensive LAN/WAN/ hardware/ software experience

• Data recovery

• M.I.S

• Inventory Control

● Routers/ switches configuration and support in multi-protocol environment.

● Configuring Frame Relay and sub-interfaces.

● Routing protocol Authentication.

● System Operations & Maintenance

● Taking care of managed CE customers configurations.

● Doing migration of customer links in the planned time with minimal outage

● Engineering of backbone links to provide optimum latency to MPLS and

internet

● Coordination with other ISP’s to provide optimum latency to the

destinations.

● Handling configuration of backbone links.

Working Points in Current organisation:-

Ticket resolve & closed issue in SLA.

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Work on Ticket Tool at HPSM.

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Manage 24x7 operations teams to resolve issues effectively and efficiently

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Responsible for performance management within the operations Centre.

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Provide leadership and ownership of incident tracking, triage, mitigation,

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and resolution

Provide leadership and ownership of all monitoring and escalations

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Provide leadership and ownership of all documentation used by the NOC

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Initiating process changes designed to improve efficiency

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Partner with peers within the organization to improve tools, processes and

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customer support

Responsible for all incoming issues are being duly attended by the

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respective tracks

Unblock the teams if they are blocked by escalating the issues to the right

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stake holders

Responsible for agreed track wise metrics are consistently achieved

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Responsible for reviewing the Daily, Weekly, Monthly and Quarterly SLA

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reports and publish them for each of the tracks to analyse and get the SLA

achievement sign-off

Using HPSM (HP Software Management) and Update On Mail

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Continuously

Previous Employment Details:-

Company Name: - PACE POWER SYSTEM PVT. LTD., BHOPAL

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Role:- Operation & Management [FMC Engineer (NOC)]

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Duration:- Dec 2012 to March 2014

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JOB RESPONSIBLE:-

Monitored and controlled stock component, and placed orders for required

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hardware component

Updated new technologies and current market trends to the higher

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authorities

Monitored quality and current status of computer hardware along with

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electrical circuitry and electronics

Responsible for installing, maintaining and repairing various hardware

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products

Maintained secure network and kept operating systems to run effectively

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Played a key role in designing of Telecom servicing and browsing

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connection for the organization.

Working on 3-G installation, tower equipment, BTS installation, optical

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fiber, monitoring, Site refreshment.

Certification:-

CCNA (Cisco Certified Network Association)

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Major Industrial Training attended from “BHARAT HEAVY

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ELECTRICLS LIMITED,BHOPAL[BHEL]” From 18-08-11 to 14-09-11

Certificated Training Program from NIIT,BHOPAL in Object

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Oriented Programming Using C++

IT SKILLS

• Operating System: Windows XP, Windows 2003

• Microsoft Office Suite and Microsoft Outlook

• Windows Skills ( Win 2003, Win 2008, Win 2012 and Win XP )

Active Directory Domain Service Installation and removal

DNS,DHCP,WINS server configuration

User management and group management

Group policy and security policy

Administration of Network services DHCP, DNS and WINS.

Knowledge on Routing and Remote access service, VPN, NAT.

Implementing and managing Windows security services.

Windows Active Directory Sites and Services. Optimizing and

troubleshooting Windows Environments.

Managing Microsoft XP Clients

ACADEMIC CREDENTIALS

• Post-Graduation:-Currently pursuing MBA/PGDM from

“SYMBIOSIS Distance Education, PUNE”.

• Graduation in Bachelor Of Engineering [B.E.] with specialization

Electronics & Instrumentation Engg.[E.I.E.]-passed 1st class (70%) 2008 - 2012

RGPV University - Lakshmi Narain College Of Technology – LNCT

BHOPAL

• Class XII - Passed Ist Class (81%) 2008

MP Board, T R Gandhi Public School, Morena

• Class X - Passed Ist Class (81%) 2006

MP Board, J S Public H. S. School, Morena

Notable Contributions across Assignments:

Participation in Career Fairs in North & West India to create awareness

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about the quality of the product.

Generated awareness about the product through outdoor activities.

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SEMINARS & TRAININGS ATTENDED

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Employer’s Council Meet on the subject ‘Sales’ in New Delhi

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Career council attended in college and outsight

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45 days attended training program from “Marucom Global Enterprise For

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Telecom & Engineering Services, BHOPAL” in functional area Global

Optical fiber/operations/Mobile Technologies/GSM & CDMA

Essentials/Advanced Wireless Technologies/Cellular Mobile Networking

Essentials & Etc completed at 30-10-12.

PERSONAL DETAILS

Date of Birth: 26-sep-1991

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Marital Status: Single

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Extra Curricular Activities

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1)Team-Working-

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Management/Browsing/Routing/Result Oriented

2) First Ranker in Essay Writing Sponsored by SBI

Branch, Morena in 2004

3)Membership in Discipline and Organizing

Committee in College Tech Fest Planet Engineer-2009 & Shirsti-2010

Languages Known: English/Hindi

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Nationality: Indian

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I hereby declare that all the information stated above is true and complete to

the best of my knowledge and belief and nothing has been concealed /

distorted.

Place: Pune

Date:

Contact this candidate