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Aaron W. O'Dell Freeport, PA **229

PMP and SSCBB Candidate with background in 716-***-****

Operations Management and Proposal Engineering

acow6a@r.postjobfree.com

Qualifications/Skill Set

• Commercial Operations Management

• Project Management, Microsoft Project

• Terms and Conditions review and negotiation

• Risk review and mitigation, Inquiry to Order (ITO) Process,

• Cross-functional team coordination

• Technical business solution research and development.

• Process Control, Process Improvement, Asset Reliability

Management

• Failure analysis, Non-Destructive testing

• High-demand Performance computer systems and networks

design and construction.

• IPX, PLC, cDAQ and HMI.

• 16+ years in customer relations and sales.

• Structured wiring, data backup, and surveillance systems.

• Quickly able to ascend learning curve of new computer

networking/hardware systems, CRM software and support tools.

• Able to establish positive customer relationships quickly.

• Successfully led production of next generation product from

ground-level to market within 6 months.

Education and Certifications

Lean Six Sigma Certification – Efficiency and Problem Solving

October 2014

January 2015 Completed Project Management Professional Certification Prep Course

Member of Project Management Institute (PMI), Local Pittsburgh Chapter and National

August 2012

Membership

PEC Premier (Petroleum Education Council) administered certifications, Pittsburgh, PA.

January 2012

- Medic First Aid, Medic Bloodborne Pathogens, Marcellus Shale Energy Readiness

Certification, PEC Core Compliance, SafeGulf, SafeLand, and H2S Training.

1998 - 2000 Erie Community College, Buffalo, NY – A.D. Electrical Engineering, minor in Math,

minor concentration in R.F. Communications.

Pensacola Christian College, Pensacola, FL – Mechanical Engineering, 2.5 years.

1996 - 1998

1995-1996 Drafting/CAD at Vocational-Technical Program Erie II BOCES, Buffalo, NY.

Professional Experience

General Electric – Power Conversion, Pittsburgh,

August 2012 – September 2014

PA

Commercial Operations Manager, Services Department

Drive the Commercial Operations Inquiry to Order

(ITO) processes for the Southern and Western US

regions and the Caribbean.

Charged with delivering a total project quotation

solution, from Terms and Conditions review to

establishing costing/market level pricing.

Single point of contact for establishing risk reviews

Developed a close cross-functional relationship between

Sales, Factory Production, Application Engineering,

Project Operations and Product Management.

Developed and Maintained close customer

relationships.

Quantum Engineered Products, Saxonburg, PA

August 2011 – January 2012

Process Control Manager, TFA Project

Led development of 3rd generation Process Control

hardware.

Critically reviewed of current product in a production

environment, researching design limits, and creating

specs for improvements.

Developed Quality Assurance specs and testing and

wrote technical reports, summaries, and associated

documentation.

Spearheaded testing, (including Non-Destructive

Testing) to ensure compliance with product quality

specifications.

Implemented approved modifications. Created

comprehensive installation, operations, and training

guide. Collaborated to formulate marketing strategies

for US and foreign customers and worked to maximize

customer loyalty and satisfaction.

September 2010 - February 2011 Best Buy, Tarentum, PA

Interactive Technology Specialist

Implemented a new “Connected Store” test market concept.

Tasked with innovation and thinking outside the box to ensure strategy

success. Implemented technical workshops and an immersive

demonstration strategy for product of interest.

Developed a successful strategy for earning customer trust, loyalty and

satisfaction. Maintained smooth operation of the store's integrated systems.

Developed and implemented comprehensive technical training plan for all

new hires. Evaluated and trained current employees as needed. Corporately

recognized by CEO for outstanding performance.

September 2005 - April 2010 NitrousPC, Glenwood, NY

Owner – Computer Technical Services Provider

Systems design, integration, and support for local small businesses and

residential customers.

Structured network solutions, POS systems, Data and Video backup,

Closed Circuit and Internet accessible surveillance systems.

Knowledgebase, RMA authorization, Computer sales (laptop and desktop),

Upgrades and services, Managed accounts (payable and receivable),

Invoicing, Administered all aspects of the business, including Equipment

Evaluation and Expenditure Requests.

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