CHARLES CARLTON

**** ******* **** ****, ******, Texas 76266

. 817-***-**** . acow3j@r.postjobfree.com .

CONTINUOUS IMPROVEMENT EXECUTIVE, OPERATIONS LEADER

An accomplished Executive, experienced lean manufacturing coach, leader and

change agent. Experience in leading large scale cultural change that builds

organizational effectiveness and propels revenue growth. Expert facilitator

and trainer with the ability to simplify complex issues in order to

identify and correct root cause. Career reflects success in operations

management, problem solving, consulting and lean six sigma.

Executive Leadership Organizational Change

Strategic Planning

Lean Six Sigma Medical Device

Manufacturing Workshop Design & Facilitation

Matrix Management Total Quality Management

Root Cause Problem Solv ing

Business Process Reengineering Executive Training

Project Management

Bachelor of Arts: Business Administration, Ashford University, Davenport,

IA - 2010

ESCO CORPORATION, Fort Worth, Texas

1/2014 to 2/2015

A $1 billion dollar manufacturer of engineered metal wearparts and

components for industrial applications including mining and construction.

The company also owns two companies that design and manufacture specialty

drilling tools for the oil and gas industry.

Senior Continuous Improvement Manager:

Reporting to the Director, Esco Business System. Responsible for

providing leadership over continuous improvement for the entire $280

million dollar oil and gas division.

. Assisted in the development of balance scorecard process

. Trained leaders and operators in lean six sigma methodologies.

. Developed corporate problem solving and lean six sigma trainings.

. Reduced turnaround time for repaired product from an average of 7 days

to an average below 2 days;

. Reduced cycle time variation in milling process by more than 40%.

UNDERWRITERS LABORATORIES Center for Continuous Improvement and Innovation

Fort Worth, Texas

2011 to 2013

A global independent safety science company with more than a century of

expertise innovating safety solutions from the public adoption of

electricity to new breakthroughs in sustainability

Associate Director- Six Sigma Master Black Belt:

Reporting to the Director, Continuous Improvement and Innovation.

Responsible for working with customers to develop lean systems enabling

them to improve the quality, cost, deliver and safety of their processes.

. Served as Lead Consultant for new UL consulting group.

. Developed workshops and training courses.

. Served a Shingo Instructor for Shingo Prize for Operational Excellence.

. Project lead for automotive company in China that reduced lead time by

34%

. Developed and trained hundreds of people in simplified root cause

problem solving methodology.

. Developed visual strategy deployment process used by several

businesses.

. Project lead for Jacksonville Jaguars concessions improvement project

reducing waiting time more than 50%.

. Consultant for Dexter Laundry increasing capacity by 60%

. Consultant for MicroAire increasing capacity by more than 40%.

. Developed facilitators for several businesses including: MicroAire and

Dexter Laundry

. Lead instructor for Jacksonville Lean Consortium training hundreds of

associates for 24 companies.

. Developed and provided training for problem solving, strategy

deployment, 6S, lean six sigma overview, lean office and value stream

mapping.

MEDTRONIC POWERED SURGICAL SOLUTIONS, Fort Worth, Texas

1995 to 2011

Develops innovative surgical devices and implant therapies for the

treatment of various cranial, spinal, and orthopaedic conditions.

Lean Sigma Project Manager: 2009 to 2011

Reporting to the Vice President Global Operations. Responsible for

leading the development and implementation of lean projects throughout

entire ENT/NT sector and new businesses.

. Developed facilitators and value stream managers.

. Served as Lead lean auditor for ENT/NT sector.

. Project manager for lean process standardization across seven

facilities

Value Stream Manager: 1995 to 2009

Reported to the Vice President Global Operations. Responsible for

leadership and innovation for entire Capital Repair and New Product value

streams, including P&L for more than 200 products across 12 areas.

. Reduced standard cost by an average of 7% per year, lead time by 90%

and mean time to failure by 30%.

. Reduced repair turn-around-time from an average of 20 days to an

average of 2 days.

. Reduced inventory by 50%.

. Improved mean time to repair (MTTR) from an average of 12 months to 19

months.

. Served as tour site for AME and Shingo Conferences.

. Project manager for six person team which provided cost avoidance of

$2M annually in repair process.

UNITED STATES AIR FORCE, Sheppard Air Force Base, Texas

1990 to 1994

Emergency Room Technician:

Reported to the Director of Emergency Services As shift leader, scheduled

staff, performed triage on all incoming patients and performed suturing,

phlebotomy and IV lines. Responded to all on-base emergencies.

LICENSES/CERTIFICATIONS

Shingo Prize for Operational Excellence Instructor

Lean Enterprise Institute - Train the trainer Value Stream Mapping

Toyota Problem Solving Methodology Instructor

American Society for Quality Associate Certification

PROFESSIONAL DEVELOPMENT

Trained in Toyota 8D problem solving, DMAIC, PDCA and Shanin methodologies,

Train the Trainer, Value Stream Mapping, Lean Enterprise Institute, 2002.

Quality Associate, American Society for Quality, 2003

TECHNICAL SKILLS

Microsoft Word,

Excel

PowerPoint

SAP

RECOGNITION & AWARDS

Letter of Appreciation, Jacksonville Sheriff's Office, 2013

Medtronic Achievement Award - Repair Cost Avoidance Project, 2008

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