**** ** **** ***

Coral Springs, Florida

E-Mail: acovzp@r.postjobfree.com

786-***-****

Debra St.Louis Taliaferro

Retail Excellence

I am a results driven manager with over 19 years of Supervisory Leadership and

Operational/Sales management experience. Motivated by teaching and training

individuals also growing and developing teams. An effective agent of change and also

implementing new processes or procedures, while enhancing, maintaining, or repairing

old ones. Successful at creating store environments in which partners know and

understand expectations centered on team goals and behaviors. Effective communicator

with an attention to detail sets and shares a clear vision with staff, and can earn trust and

buy-in. Has an unwavering passion to succeed on both a personal and professional level.

Store Manager, Cvs/Pharmacy, Lauderhill Florida

03/2014-10/2014

Exceed expectations of company. Develop future leaders, Make sure that the store is

operationally sound, Shrink goals are met and controlled by all associates, New

innovations and regulations are enforced by all members of management. All associates

consistently adhere to all policies. Working to take the store to higher levels of

profitability and customer expectations.

6/2009-3/2014 Assistant Store Manager, Cvs/Pharmacy, Pembroke Pines Florida

Motivate through in engagement of the store associates, Develop, and mentor new

leadership daily, working with the store manager to exceed the sales goals set for the

store as well help to control store shrink through processes. Making sure on a daily basis

that the store remains profitable and the customers and employees are in a safe

environment.

6/6012-12/2012 Appliance Sales Manager, HH Gregg, Pinecrest Florida

Focus on the development of a winning, motivated team. A team driven by results and

taking every sale. Never allowing the customer to feel the need to go to the

competition. Focusing on Conversion rates, Profit, Sales mixes and Product service

plans. . Working alongside a General Manager and Electronics Sales manager focused

on results while keeping true to the company’s standards and values of customer

service.

10/2005 – 03/2009 Operations Manager/Assistant Store Manager. Circuit City, Fort Myers Florida

Mentored and trained all Supervisors and Managers to build teams to succeed through

associate and guests engagement. Led the team through difficult retail environment

with consistent coaching and recognition. Does all Asset Protection Interviews for loss

prevention. Analyzed and inserted processes and procedures to minimize potential

losses. Balance P&L to achieve maximum profits. In charge of all scheduling, HR and

hiring for the location.

Operations Manager for the district learning center

Took a non profitable store to one that exceeded goals every month.

Sent to high shrink location Fort Myers to fix. Reduced shrink by 50% in 6 months

time.

Operations team excellence EOY results 16th out of 600+ store

Led the District in Shrink control for the entire year.

11/2000 - 08/2005 Customer Services Manager/Assistant Store Manager. Best Buy, Boynton Beach

Florida

Responsible for all Customer Services Areas and Sales floor. (Geek Squad) Trained all

associates in operations and ways to make every sale profitable. Balance P&L to

achieve maximum profits. In charge of all scheduling, HR and hiring for the location.

Educated associated on ways to reduce shrink and new company standards.

Top Gun winner of the year (Companies best of the best)

Had 6 of the 8 supervisor accompany me to Top Gun

05/1991 – 11/2000 Operations Manager/Assistant Store Manager, The Home Depot, Chicago, Illinois

Led a Store with net profits over 1.5 million a week and over 200 associates. Led

district orientations to educate new associates on company values. Areas ranging from

customer service to receiving, pricing and ordering of supplies. Payroll, hiring,

teaching training and developing new supervisors and managers. Commercial, export,

Special order and phone sales. Setting and communicating sales goals and results to

associates.

EDUCATION Business Certification, Southern Technical Business institute, Miami Florida

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