Kimberly Holmes-Smith

*** ** *****, **************, ** 37075 Cell 615-***-****

Professional Summary

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Skills

• Microsoft Office Suite

• Appointment setting

• Excel

• Filing and data archiving

• Accurint

• CRS

• Database management

• Independent worker

Work History

Information Services, 01/2009 to Current

Frost-Arnett/Nashville Adjustment Bureau– Nashville, TN

• Verified that information in the computer system was up-to-date and accurate.

• Compiled statistical information for special reports.

• Processed client notifications and inquiries.

• Scanned documentation and entered into the database.

• Entered and processed bankruptcy notice for chapters 7, 11, 12, and 13.

• Verification of bankruptcy for collections.

Medical Records Clerk, 06/2005 to 01/2009

Centennial Pediatrics - Nashville, TN

• Filed and maintained patient charts.

• Created new patient charts using end tab filling system.

• Prepared charts for next day appointments.

• Delivered chart information for lab reports, ER and/or triage reports, insurance request and verification and specialist letters.

• Purged and maintained old files.

• Basic knowledge of front office and served as backup to front office staff.

Medical Receptionist, 11/2003 to 01/2005

Family Health Care – Nashville, TN

• Confirmed patient information, collected co-pays and verified insurance.

• Scheduled office and lab appointments for patients.

• Provided administrative support for three physicians.

• Monitored shared email in-boxes and ensured inquiries were addressed.

• Completed registration quickly and cordially for all new patients.

• Acquired insurance authorizations for procedures and tests ordered by the attending physician.

• Directed patient flow during practice hours, minimizing patient wait time.

• Wrote clear and detailed clinical phone messages for physicians.

• Strictly followed all federal and state guidelines for release of information.

• Recorded and filed patient data and medical records.

Education/Training

Hendersonville High School, Hendersonville, TN

Medical Career College, Nashville, TN

ACA Certified

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