Post Job Free

Resume

Sign in

Medical Assistant Customer Service

Location:
Olney, MD
Salary:
16.00
Posted:
March 28, 2015

Contact this candidate

Resume:

C heryl Waddell

*** *********** ******, *** ***

Norwalk, CT 06854

203-***-****

acovy3@r.postjobfree.com

OBJECTIVE Medical Assistant/Technologist seeking position for a private practice or

U rgent Care and hospital setting in actively participating in the direct

delivery of patient care

E DUCATION Butler Business School Bridgeport, CT

Medical Assistant Certification

November 2008

Center of Vocational Arts Norwalk, CT

D iploma and Vocational Certificate in Secretarial and Bookkeeping

June 1984

PROFESSIONAL

SKI L LS

ICD.9 & CPT Coding CPR Certified

Vital Sign Medical Transcription

Patient Preparation Autoclaving

Universal Precautions Telephone T riage

Electrocardiograms Capillary Puncture

B LS Certification

Medisoft (Electronic Medical Records)

Cerner (Electronic Medical Charting/Records)

Outlook Express (email)

M icrosoft Excel

EXPERIENCE

P resent Norwalk Medical Group Oncology (Cancer Center)

Norwalk, CT

Cheryl Waddell

Page 3

M edical Assistant

• Vital Signs

• Assist in Biopsy with Doctor

• Completing patient assessments by identifying chief complaint,

obtaining Review of Systems, updating medication list

• Ordering blood work

• Faxing orders for CAT, PET and Chest X-Ray’s to Radiology

• Calling and Faxing to Pharmacy for refills and verifying orders or

changes

• Patient Preparation

• Maintain and set up patient rooms

• Cleans and instruments and exam rooms as needed

• answering telephones, taking messages

• Maintains and adheres to establish policies and procedures and

federal regulations; including; H IPPA and OSHA

• Quality assurance; safety; environmental and infection control

s tandards

2011-2014 E xcel Partners Temp Service/Private Duty Homecare

Norwalk, CT

• Cleaning and sterilizing wounds

• Vital Signs

• 12-lead EKG experience

• Completing patient assessments by identifying chief complaint,

obtaining Review of Systems, updating medication list

• Administrating Medications

• Assist patient BLS

• Scheduling doctor’s appointments

• Perform duties such as assisting provider in examinations

• Calling Pharmacy for refill and pick up

• Transporting patient in and out of bed

• Transport patient to and from appointments

• Bathing

• Cooking

• Shopping

• Housekeeping

Cheryl Waddell

Page 3

• Maintain and adheres all policies and procedure for H IPPA and

OSHA regulation and guidelines

• Use Universal Precautions and follow Quality Assurance (safety and

environmental and infection control standards

2011-2011 F ai rfield County Medical Group Norwalk, CT

M edical Assistant (3 month part-time position)

• Phlebotomy

• Vital Signs

• Completing patient assessments by identifying chief complaint,

obtaining Review of Systems, updating medication list

• Drug Testing

• Patient Preparation

• Maintain and set up patient rooms

• Perform EKG 12-lead experience

• Cleans and instruments and exam rooms as needed

• Greeting/check-in/check-out;

• scheduling patients;

• Verifying Patient Insurance

• answering telephones, taking messages

• organizing patient charts;

• Filing; pulling and copying patient records.

• Collection of co-pays and patient balances;

• Posts payment and adjustment t ransactions;

• Balances daily journal.

• Maintains and adheres to establish policies and procedures and

federal regulations; including; H IPPA and OSHA

• Quality assurance; safety; environmental and infection control

s tandards

2009 - 2011 S t. Vincent Hospital Br idgeport, CT

Patient Care Technician (Medical Assistant)

•T riage

• Assist patients with A.M. care, take vital signs, draw blood, and

obtain, specimens

Cheryl Waddell

Page 3

• Enter and retrieve patient data to update patient vitals or any

changes

• M aintain and set up patient rooms

• Perform preventive maintenance on emergency equipment

• Assist R.N. with sterile and non-sterile dressing change

• Prep for procedure in anesthesia for Lumbar puncture, Abscesses,

and Suture

• Perform EKGs 12-lead

• Assist in all Traumas (CPR, BLS, Blood drawing, IV, Catheters,

setting up emergency surgical t rays, preparing bodies for morgue toe tagging etc.)

•BLS Certification

•Adheres to establish policies and procedures and federal regulations; including; H IPPA and

OSHA

•Follow all Quality Assurance. Safety, environmental and infection control standards

2008 - Completed E xternship at St. Vincent Br idgeport, CT

Patient Care Technician (Medical Assistant)

• Prioritize patient daily care according to acuity and scheduled

patient procedures

• Assist patients with A.M. care, take vital signs, prep for

p rocedures, draw blood, and obtain specimens

• Maintain and set up patient rooms

• Perform preventive maintenance on emergency equipment

• Assist R.N. with sterile and non-sterile dressing changes

• Perform EKGs

• Trained in Phlebotomy

• Trained in BLS

• Ut ilize PC to enter and retr ieve patient data

• Update and Maintain Patient charts

• Adheres to establish policies and procedures and follow all federal

regulation including; H IPPA AND OSHA

• Follow all Quality Assurance, safety, environmental and infection

control standards

2006- 2007 G len Gate Pools Wilton, CT

Pool Administrator

Cheryl Waddell

Page 3

• Generate billing and invoice

• Route all incoming calls to appropriate personnel

• Processing order and payments

• Inventoried all equipment

• Customer Support

• Data Ent ry

• Coordinating VP and Managers Schedules

• Reconcile Statements

2005-2006 Contract Agencies (Tempora ry Positions)

Alden Staffing Monroe Group 3Pl Worldwide

Excel Partners Mer r it t Staffing

• Generate billing and invoice

• Route all incoming calls to appropriate personnel

• Processing order and payments

• Q & A regarding the new stocks and Proxy

• Inventoried all equipment

• Customer Support

• Data Ent ry

• Coordinating VP and Managers Schedules

• Reconcile Statements

• Create Subs and Vendors instruction booklets

1996-2005 Cablevision Systems, I nc.

Quality Control Associate Norwalk, CT

Dispatch Associate Bridgeport, CT

Customer Service Representative Bridgeport, CT

• Trouble-shooting technical issues (internet, television and phone

service)

• Training New Hi re Feedback to Supervisor and Managers

• Communicate with internal & external technicians

• Assisted with customer billing inqui ries

• Setup new accounts

• Dispatched field service tech and local emergency and utili ty

personnel

Cheryl Waddell

Page 3

• Provided assistant to various departments

• Accurately complete and modified account information and invoices

• M inimized billing errors

• Using 2-way radio and Nextel system

• Data Ent ry

• Scheduling & Routing Jobs

PROFESSIONAL

REFERENCES Available upon request



Contact this candidate