Name: Saisarany Kappaganthula E-mail: acovu1@r.postjobfree.com

Phone: +1-469-***-****

CERTIFICATIONS

Salesforce.com Certified Administrator [ADM-201]

Salesforce Sales Cloud Certification

Salesforce.com Certified Developer [Dev-401

Education

Bachelors in Information Technology JNTU

Professional Summary

• Extensively having 7+ years of IT experience that includes around 3+ of experience in

Salesforce.com Development and Administration and 4+ years of experience in SAP ABAP,

OOABAP and Java.

• Involved in various projects in end-to-end implementations with multiple roles as an

Administrator, Business Analyst, and Senior Developer.

• Involved in various stages of Software Development Life Cycle (SDLC) including analysis,

requirement engineering, architecture design, development, enhancements, testing, deployment

and maintenance of enterprise applications.

• Implementation and Integration experience using Custom Objects and Custom Tabs.

• Extensive experience in developing Apex classes, Triggers, Visualforce pages, Custom

Controllers, Controller Extensions, Sites, Customer Portal, Communities and Force.com

API.

• Excelled in working with various salesforce.com standard objects like Accounts, Contacts,

Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.

• Experience in designing of custom objects, custom fields, custom formula fields, validation

rules, custom reports, work flows and approval processes for automated alerts, field updates

and Email generation according to the application requirements.

• Experience in Creating Roles, Profiles, Page Layouts, Record Types, Workflow rules, and

Approval Processes.

• Experience in building custom HTML5 visual force pages to access the Salesforce applications

from Mobile devices.

• Developed reusable apex utilities to use it in multiple applications.

• Hands on experience in using force.com Web services API for implementing web services in the

application for access to data from different systems.

• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.

• Worked with SOQL, SOSL, Visualforce, APEX, Force.com and Web services API.

• Proficient in analyzing business requirements, Entity Relationship diagram ( ERD) and

implementing them to Salesforce objects, master-detail relationships, lookup relationships.

• Experienced in scripting languages like HTML, XML and Java Script.

• Experience in Database Design, writing stored procedures, functions, triggers, DDL, DMLSQL

queries.

• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project

environment. Versatile team player with excellent analytical, presentation and inter-personal

skills.

• Excellent team player, self-motivated, quick learner with good communication skills and detail

oriented problem-solving skills.

SAP Skills

• Expertise in WebDynpro ABAP views, WebDynpro Java views, BSP I View's, transaction I

view’s, KM Navigation I View's, URL I View's, and Transaction I View's, Portal Roles, Groups

and assigned appropriate Users. Personalize the ESS view's according with end user requirement.

• SAP ABAP/ABAP Objects: Module Pool, ALV, User Exits, BADI, Enhancement, ALE, IDOC,

Adobe forms, BAPI, Data Dictionary, BDC, ABAP OO, Debugging skills and Object Oriented

ABAP, Enhancement Framework, Smart forms, Sap scripts, Flat File, Batch Data

Communication, LSMW.

Custom Solutions

• Designed and developed a cloud-enabled heartbeat process to trigger records to boundary system

@ configurable intervals to eliminate latency at middleware or boundary layers

• Developed Java based tools using Salesforcec.com connectors to perform data integrity

analysis

• Designed workaround to make it possible for SFDC user to have more than one role (this beats

the SFDC limitation of 1:1 for User: User Role).

• Designed and developed custom Visualforce pages to provide customizable view capability for

Partner users, with inline search capability

• Designed Custom Owner assignment rules engine leveraging OOB Lead Assignment Engine

and Apex Language

• Custom solution with minimal code to integrate Setup objects (User, User Role, Territory…) with

consuming systems

• Custom UI to selectively associate existing Opportunity to Lead during Lead Conversion.

Technical Skills

Salesforce Technologies Apex Trigger, Apex Classes, Custom Controller, Controller Extensions,

Batch Apex, SOQL, SOSL, Visualforce Pages / Components, Custom

Settings, Workflow & Approvals, Reports, Dashboards, Analytic

Snapshots, Custom Objects, Roles, Profiles, Permission Sets,

Communities

Salesforce Tools and Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com

Integration Tools Platform (Sandbox, and Production).

Programming languages SQL, SOQL, SOSL, Apex

Web Technologies HTML, JavaScript, CSS

Operating Systems MS-DOS, Microsoft Windows 98/2000/XP/Vista/7, UNIX, z/OS.

Database Oracle 9i/11g, MS Access.

Other Tools SAP ABAP/4BSP, WEBDYNPRO, SAP Portals and Business Server

Pages

Professional Experience

Client: Kentucky Equine Research Duration: Jul’14- Till date

Role: Salesforce Developer/Admin

Location: Louisville, Kentucky.

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by

customizing various standard objects of Salesforce.com (SFDC) and other platform based

technologies like Visualforce, force.com API, and web services.

• Implemented Service Cloud and worked on administration tasks like creating page layouts,

building custom objects, configuring workflows and validation rules and generating reports and

dashboards.

• Based on requirements Created Apps, objects, fields, record types, validation rules,

workflows, Approval processes, email templates, tasks and email alerts.

• Worked on Salesforce.com setup & configurations, Data migration and conducting end-user

trainings.

• Used workflow rules to automatically assign tasks, update field, or send e-mail alerts when

certain business events occur, such as the creation of a new record or a change in the value of a

record field.

• Implemented pick lists, dependent pick lists, lookups, junction objects, master detail

relationships and formula fields to the custom objects.

• Implemented security and sharing rules at object, field, and record level for different users at

different levels of organization, also created various profiles and configured the permissions sets

based on the organizational hierarchy.

• Wrote Apex code to develop various Visualforce Pages, Apex Triggers to include extra

functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using

Eclipse.

• Worked on various App Exchange products according to the needs of the organization.

• Worked on various Salesforce.com standard objects like Campaigns, leads, Accounts, Contacts,

Opportunities, Products, Cases, Solutions, Reports and Dashboards.

• Integrated Salesforce with Microsoft Outlook to synchronize contacts, events and tasks.

• Implemented Case Management by creating record-types specific to the user groups,

assignments rules, escalation rules, case templates, workflow rules and actions, etc.

• Configured and Integrated Salesforce with Oracle database.

• Well used Apex data loader using “Insert”, “Delete”, “Update”, “Upsert” and so on.

• Created Support Pages for end users using HTML, JQuery, JavaScript, and Visual Force.

• Invocated the queries and Apex methods from JavaScript.

• Coordinated with the development team for the defects, which were raised in UAT.

• Used SOQL and SOSL queries to pull data from database for data manipulation needs.

• Deployed the code developed in the Developer Sandbox to the Test Sandbox and the

Production sandbox.

Environment:

Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects,

Custom Tabs, Email Services, Security C ontrols, HTML, Java Script, Web Services, WSDL, SFDC

Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP

Client: BB&T Duration: Apr’13- Jun’14

Location: Bank Raleigh, NC

Role: Salesforce Developer/Admin

Role includes full responsibility for Integration architecture for their Salesforce.com referral

management system with legacy IT stack such as PEGA, File Servers, Pro Active and RCM.

Responsibilities:

• Designed the integration interfaces with minimal complexity.

• Responsible for deployment management, which includes sandbox management and code

promotion.

• Responsible for designing ETL jobs for Data Migration.

• Worked with field & page layout customization for the standard objects like Account, Contacts

and Leads.

• Involved in customizing custom objects, tabs, fields, page layout as per the business need.

• Experience with moving data from external legacy system into Salesforce application using Apex

Data loader & CSV files.

• Involved in querying Salesforce tables with SOQL & SOSL queries using Force.com Explorer.

• Implemented Sales and Service Cloud modules.

• Worked with Salesforce.com Sales Cloud and Service Cloud.

• List views available on a page were implemented using hardcoded SOQL statements. They

cannot be modified by an end-user and do not correspond to the standard List Views available

within saleforce.com User Interface.

• Leading testing effort, test plans, and test data preparation for System Integration and UAT

testing.

• Implemented data migration using Informatica on demand and data loading using Data loader,

import wizard.

• Integrated the web services by generating the necessary stubs from the WSDL files for

extracting the data from the homegrown applications by using the homegrown web services.

• Created user accounts and managed the Profiles for different sets of users at different levels of

the organization.

• Release Management, conducting UAT (User Acceptance testing) in multi-location offshore

environment-making code changes through ‘build’ process, automating configurations using

scripts.

• Worked on role hierarchy & sharing rules to configure visibility based on the requirements.

• Implementing visibility rules established within Salesforce.com. The context user should only

be able to view the campaigns, which are visible to him via standard Salesforce UI.

• Worked on workflow rules & approval processes and customized the Messages & Alerts on

the Home page.

• Developed Visualforce pages, Visualforce custom components, and Portal pages with

JavaScript for validation.

• Invocated the queries and Apex methods from JavaScript.

• Created new Reports & Dashboards in compliance with the necessities of the firm.

• Developed Triggers with bulk-safe and have a minimum of 75% code coverage.

• Involved in client interaction for discussing the workflow and customization of page layouts.

Environment:

Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects,

Custom Tabs, Email Services, Security Controls, HTML.

Client: NetApp / Apt Frame Duration: Oct’10- Apr’13

Location: Sunnyvale, CA.

Role: Salesforce Developer

TXU Energy has implemented Salesforce.com CRM application for Sales Operations. They had

developed an application for their Sales Teams and as part of the initial launch they have implemented Accounts,

Contacts, Opportunities and Contracts.

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the

information, and documenting the functional and non-functional requirements.

• Involved in Salesforce.com Application Setup activities and customized the apps to match the

functional needs of the organization.

• Worked with various salesforce.com objects like Accounts, Contacts, Opportunities and

Contracts.

• Create Custom contracts object to meet the business needs of the organization.

• Developed Apex Triggers for various functional needs in the application.

• Developed Workflow rules, Time Dependent Action Triggers to implement the business logic.

• Used the sandbox for Development and testing and migrated the code to the deployment instance

after testing using EclipseForce.com IDE.

• Created page layouts, search layouts to organize fields, custom links, related lists, and other

components on a record detail and edit pages.

• Migrated the Data from Legacy SAPCRM system to Sales force using the Apex Data

Loader.

• Created Support Pages for end users using HTML, JQuery, JavaScript, and Visual Force.

• Invocated the queries and Apex methods from JavaScript.

• Coordinated with the development team for the defects, which were raised in UAT.

• Used SOQL and SOSL queries to pull data from database for data manipulation needs.

• Deployed the code developed in the Developer Sandbox to the Test Sandbox and the

Production sandbox.

• Involved in querying Salesforce tables with SOQL & SOSL queries using Force.com Explorer

Environment:

Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Apex Triggers, Reports, Custom Objects, Custom Tabs,

Email Services, Security Controls.

Client: Dibon / Cliecon solutions Duration: Mar’10- Aug’10

Location: Dallas, TX.

Role: Salesforce Developer

Dibon implemented Sales force for their internal Recruitment process.

Responsibilities:

• Business Process review to analyze, organize and prioritize the implementation.

• Planned and implemented salesforce.com app and trained users

• Managed and conducted a business process reengineering project concentrating on the Activities

tracking, Service Requests, and Business Development and Customer Service functions.

• Met with potential users to gather requirements, wrote specifications, developed applications

based on those specs, coordinated QA and UAT, facilitated final deployment, and maintained the

applications once deployed.

• Created different types of Custom Reports for standard objects as well as custom objects

• Configured Role based Authorization on Object/Field Level

• Coded APEX triggers and s-controls, created rule based automated workflows.

• Providing on the go salesforce.com maintenance and administration services including periodic

data cleansing, custom objects, and workflow.

• Imported information from ACT and excel spreadsheets

• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas,

reports and dashboards

• Created Executive Team dashboards; these dashboards consisted of current month sales,

forecast, and activity, YTD sales, YTD open forecast- Marketing effectiveness by campaign,

forecasted sales by campaign.

• Created Support Pages for end users using HTML, JQuery, JavaScript, and Visual Force.

• Invocated the queries and Apex methods from JavaScript.

• Coordinated with the development team for the defects, which were raised in UAT.

• Used SOQL and SOSL queries to pull data from database for data manipulation needs.

• Deployed the code developed in the Developer Sandbox to the Test Sandbox and the

Production sandbox.

• Involved in querying Salesforce tables with SOQL & SOSL queries using Force.com Explorer

Environment:

Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects,

Custom Tabs, Email Services, Security C ontrols, HTML, Java Script, Web Services, WSDL,

SFDC Sandbox.

Client: IGATE India Pvt Ltd. Duration: Sep’ 09- Mar’ 10

Location: Bangalore, India

Role: Consultant

Responsibilities:

● Developed component which allows employees and managers of an organization to change their

personal details like date of birth, nationality etc.

● Developed component, which will allow employee to change their address information like street,

phone city.

● Developed component, which will allow employees their bank details like account, number, bank

number, payment method currency etc.

● Webdynpro component which is accessible by front-end desk or service desk people to search

other employee information like phone no, email etc.

● Created a Webdynpro component which compares the performance of the employees

● Homepage modifications to display by default favorite query/view results using ABAP

Webdynpro.

● Developed SAP Adobe Interactive form using ABAP Webdynpro, which updates SAP database

using HR Module. This form has input fields and dropdown options and SUBMIT to

SAPBUTTTON.

● Developed SAP Adobe Interactive form -OFFLINE Scenario using ABAP Webdynpro with

which user can fill -in the Adobe PDF form at his convenience and upload it via SAP Portal

which in turn updates SAP.

● Created Dashboard in Portal with multiple TABS consisting of IVIEWS/PAGES for SAP

Custom Reports, SAP Standard reports, SAP Adobe Interactive Forms, Training Manuals &

favorites

● Customized Leave Management Form by including the Leave details, Standard text & Logo.

Environment:

Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers &

Extensions), Saledforce.com Data Loader, Informatica, Apex Triggers, Reports, Custom Objects,

Custom Tabs, Email Services, Security Controls.

Client: IGATE India Pvt Ltd. Duration: Oct’ 08- Aug’

09

Location: Bangalore, India

Role: Developer

Responsibilities:

● Modified an interactive Vendor Analysis Report, which lists the materials. Material Number and

Storage Location were displayed. Unit of Measure, Description and Group Totals were included.

● Developed a sales order report covering all organization levels, delivery status, invoice status,

shipping details and partner function details.

● Developed Interactive Report, which displays all the Sales Orders for one particular Customer.

● Developed Interactive Reports to display all orders that are due for Shipping for a sales

organization.

● Added one screen for custom G/L Account creation application. The screen contains the fields of

Division contact, Alternative Account, Alternative Account short description and long description.

● Developed a complex dialog program to automate document creation in sales order process.

● Modifications done for existing menu painter, screen painter to develop user-defined screens.

Involved in modifications of various aspects of dialog Programming.

● Modified Quotation Contract Renewal, Order Confirmation, Picking list from delivery and

shipment.

● Modified SAP Script and print program for Account statement based on standard script

F140_ACC_STAT_01.

Client: Cardinal Health Duration: Oct’ 07- Aug’

08

Location: Bangalore, India

Role: Ass. Software Engineer

Responsibilities:

● Designed solutions to automate the process for regular tasks to give the error-free results

● Designed an interactive adobe form to display the Customer Billing Credit Memo Form.

● Developed a Webdynpro application for displaying the list of sales orders in a table and

download the details of the sales orders into an excel file

● Created a Webdynpro component to upload data into table CJMS Table with doing validation.

● Created a Webdynpro component employee working time approval and rejection process using

FPM scenario.

● Developed web based report, which display Vendor information.

● Purchase order summary of selected vendor.

● Purchase order details of selected purchase document number.

● Developed the application with the usage of Table Poppins for Header and Summary information

for various components

● Developed web based Screens and reports using complex Screen Elements like Roadmap, view

containers, Tables, Business Graphics, and Contextual Panels etc.

● Used FPM_GAF_COMPONENT, FPM_OIF_COMPONENT for configuring custom

components and respective windows for Roadmap scenarios and Tabstrip scenarios.

Client: Adidas Duration: Jan’ 07-

Sep'07

Location: Bangalore, India

Role: Ass. Software Engineer

Responsibilities:

● Data Migration/BDC/LSMW

● Developed an LSMW to update customer master using IDOC’s.

● Developed the LSMW object to upload the Vendor Master, Customer master and material master

from legacy system to SAP R/3 system.

● Developed a BDC to upload Cost Centre Master data using the transaction Code KS01, KSH1.

● Developed scripts to display billing and delivery details.

● Changed the standard smart forms as per client requirements.

● Updated the Blanket Agreement smart form with target Quantity, Standard Texts and customized

as per the requirement.

● Developed the Interactive report to find out the terms of Payment, Reconciliation Account

numbers, Currency and Amount.

● Created several Data Dictionary Objects Including Tables, Structures, Data Elements and

Domains based on the requirements.

● Developed a report to display available to sell inventory for the stock maintained for each

material.

● Developed a report to track inventory sales order returns and standard cost using one report.

● Developed the Interactive report to find out the terms of Payment, Reconciliation Account

numbers, Currency and Amount.

● Created several Data Dictionary Objects Including Tables, Structures, Data Elements and

Domains based on the requirements.

Contact this candidate