Tonya Johnson

*** ****** **.

Dallas, TX *****

469-***-****

acovsn@r.postjobfree.com

Career Overview

Detail-oriented and result driven Executive Assistant with over 10 years proven expertise in problem solving and managing daily

office functions in corporate healthcare setting.

Skill Highlights

Notary Public Texas

Patient care advocacy

Administrative operations

Executive presentation development

Special projects

Report development

Travel administration

Meeting planning and preparation

Core Accomplishments

Management Support:

Ensure smooth operations by supporting executive team.

Contract Management:

Manage vendor contract along with negotiating low vendor rates for facility.

Employee Management:

Collaborate with HR department to establish employee benefits, training, payroll and termination procedures.

Professional Experience

Executive Assistant to CEO, CCO, VP/Regional CFO, VP of Business Development

February 2013 to Current

Victory Medical Center Mid-Cities – Hurst, TX

Directly support CEO in managing operation workflow and provided support towards CEO and Senior-Level Management in

managing operation workflow. Prepare meeting minutes, edit subcontractor proposals, project punch list, transmittals and

memorandums for organizational support. Manage executive calendar, coordinated weekly project team meetings and assisted in

the development of meeting agendas to increase meeting efficiency. Serves as corporate liaison between Finance, IT and

Marketing departments. Perform regular telephone contact with vendors to discuss status of invoicing and payment processing to

ensure account resolution. Support CCO and served as main liaison between all clinical departments. Manage all vendor

contracts. Coordinate meetings for Medical Executive Committee, Governing Board and Physician Partners meetings which

include meeting set-up and prepare meeting minutes. Collaborate with Human Resource department to ensure efficient office

environment. Serve as a link between management and employees by handling questions, interpreting, administering contracts

and assisting to resolve work-related problems. Provide efficient customer service to clients, patients and vendors. Lead

Employee Council member. Coordinate and plan community and hospital events.

Executive Assistant to CEO, CFO, CCO

March 2007 to February 2013

RHD Memorial Hospital / Dallas Medical Center – Dallas, TX

Directly supports CEO in managing operation workflow and provided support towards CEO and Senior-Level Management in

managing operation workflow. Prepare meeting minutes, edit subcontractor proposals, project punch list, transmittals and

memorandums for organizational support. Manage executive calendar, coordinated weekly project team meetings and assist in the

development of meeting agendas to increase meeting efficiency. Supports CFO through personal document management, calendar

organization and collateral preparation for meetings. Serve as corporate liaison between Finance, IT and Marketing departments.

Perform regular telephone contact with vendors to discuss status of invoicing and payment processing to ensure account

resolution. Supports CCO and CNO and serve as main liaison between all clinical departments. Manage all vendor contracts.

Reduce overhead by taking on more responsibility with creative and administrative projects, reducing labor costs by 80+ hours

per week. Collaborate with Human Resource department to ensure efficient office environment. Coordinate meetings for Medical

Executive Committee, Governing Board and Physician Partners meetings which include meeting set-up and prepare meeting

minutes. Complete physician on-call invoices and process their payments. Serve as a link between management and employees by

handling questions, interpreting and administering contracts and helping resolve work-related problems. Provide efficient

customer service to clients, patients and vendors.

Assistant Office Manager

February 2006 to March 2007

Ultimate Care Home Health – Grand Prairie, TX

Facilitate organized record retrieval and access by maintaining filing system for both in-house and discharged residents. Managed

a team of 6 client service representatives who coordinated services for clients at home or in facilities. Billing and collections of

Private-Pay Insurance. Billing of Medicaid/Medicare.

Workers’ Compensation Coordinator

March 2000 to June 2005

Baylor Healthcare System – Dallas, TX

Prepare and maintain budget analysis. Handling of all workers’ compensation medical only and total lost time claims. Assistance

with financial assistance. Compose and draft all outgoing correspondence and reports for managers. Served a link between

management and employees by handling questions, interpreting and administering contracts and helping resolve work-related

problems.

Office Manager/ Insurance Coordinator

August 1992 to July 1999

Doctor’s Clinic – Dallas, TX

Financial counseling. Obtain and verify all insurance. Obtain pre-authorization. Prepare daily clinic and summary deposit. Assist

physician during office visits. Perform physical therapy.

Education

David W. Carter High School 1987

Dallas, TX, US

General Studies

Leonard’s Training 1991 & 2001

Arlington, TX, US

Workers’ Comp Adjusting

Property & Casualty Adjusting

National Education Center 1988

Dallas, TX, US

Medical Assisting

Certified Medical Assistant

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