SAMANTHA SIMS

**** ****** **., **., ********, GA 30126 . Cell 412-***-**** . Hm 678-

***-**** . acovro@r.postjobfree.com

PROFESSIONAL SUMMARY

A highly accomplished executive administrative/office management

professional with a comprehensive background in supporting operational and

administrative functions including planning, coordinating, scheduling

meetings and managing all essential tasks. Extremely focused in supporting

complex, deadline-driven operations. Proficient in Microsoft Office Suite

(Word, Windows, Outlook, Access, Excel, Publisher, Picture Manager,

PowerPoint), Visio, Internet Explorer, Answering Phones, Typing 65 WPM, 10

Key Machines. Soft skills encompass:

Multi-task

Results Oriented

Accurate

Efficient

Organized

Prioritizing

Initiative

Detailed/Thorough

EMPLOYMENT

Village Podiatry

Atlanta, GA 11/14 - Present

Front Office Coordinator-Traveler

Responsible for moving the patients through the intake and checkout

process. Ensures that all procedures,

from pulling the correct patient files to charting insurance

information, are closely followed so that the

medical team can concentrate on the well-being of the patients. Interact

smoothly with back office personnel

as well.

Answer phones, greet patients and visitors in a courteous and friendly

manner.

Scheduling, canceling, and rescheduling patient appointments.

Checking in/checking out patients and properly documenting registration.

Insurance verification and verification of patient demographics along with

retrieval of referrals if required.

Filing and retrieving medical records/files along with copying and faxing

duties.

Collect co-pays, deductibles and inquire on previous balances.

Entering charges, payment, and balancing the day in the computer.

Prepare charts for the next day and perform other duties as required.

LifeCare Hospitals of Pittsburgh Pittsburgh, PA 09/10 - 06/14

Administrative Assistant/Credentials Specialist/Patient Ambassador

Provided administrative support to COO and various committees/departments

which consisted of coordinating schedules, scheduling meetings and meeting

rooms, ordering lunch, preparing correspondence, recording and maintaining

meeting minutes. Maintained policy/procedures manuals, licenses and

hospital accreditation certificates for four (4) campuses.

Assisted directors, managers and supervisors with various projects.

Maintained administrative suite by greeting all visitors, trained new

receptionists on roles and duties.

Procured and tracked office supplies as well as maintained/operated office

equipment.

Completed check requests for DOH and Joint Commission and monitored expense

reports for staff.

Processed new applications for medical staff appointments.

Tracked credential verification's and expired documentation to insure

physician files were updated for quality assurance and regulatory

compliance.

SAMANTHA SIMS Page 2

West Penn Medical Staff Services Pittsburgh, PA 7/09 - 09/10

Administrative Secretary - Medical Staff Coordinator

Processed credential verification's and coordinated rosters for managed

care providers. Verified credentials,

entered applications into MSO/ECHO database, tracked expirable

documentation, maintain updated medical

staff files for quality assurance and regulatory compliance. Provided

diversified administrative and secretarial duties for medical staff

services department and elected medical staff officers.

Provided administrative support to the medical staff leadership committees.

Maintained departmental clinical, budgetary, scheduling and administrative

databases.

Coordinated schedules, meetings, agendas, reports and materials.

West Penn Specialty Practice Pittsburgh, PA 07/07 - 07/09

Executive Secretary

Supported the Vice President, Director of Finance, Business Manager,

Director of Operations and Manager of

the Revenue Cycle and Billing Office staff. Scheduled meetings, typed

contracts/reports, prepared

correspondence and recorded meeting minutes. Proofread documents, directed

calls and maintained filing

systems. Tracked purchases and requisitions, reviewed and paid invoices.

Distributed mail, greeted visitors,

tracked inventory and ordered office supplies. Organized and established

new offices for practices.

Ar te' Legal/ASE Edge Carnegie, PA 09/05 - 05/07

Customer Service Representative

Responded to client emails and resolved issues accessing our system or

viewing documentation. Handled

incoming calls and logged all customer complaints along with internal

issues. Maintained reports on a daily

basis. Managed/trained new hires on using the kiosk and its functions.

C T Corporation System Pittsburgh, PA 09/90 - 09/04

Sr. Customer Specialist

Managed corporate projects, prepared, reviewed and filed business entity

records with all 50 state

offices. Assisted customers in filing incorporation's, qualifications,

withdrawals, dissolution's, amendments,

name changes, mergers/acquisitions and annual report filings for profit,

non-profit, limited liability

companies, limited partnerships and professional corporations.

Facilitated a positive/productive, team-oriented work environment in

support of team performance goals.

Provided legal information and assistance to corporations, paralegals and

attorneys.

Created, tracked, maintained and followed up on orders to guarantee the

highest quality of service.

Interfaced with team to develop/maintain both new/existing customer

accounts.

Reviewed payments and attempted collection efforts.

Supervised individual revenue goals in conjunction with the team's goals.

EDUCATION

ICM School of Business Pittsburgh, PA

Medical Assistant Certification

Bradford School of Business Pittsburgh, PA

Cooperative Secretarial Program Certification

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