Terra Bunnell

Baltimore, MD

602-***-****

acovoj@r.postjobfree.com

Administrative Coordinator

Profile Administrative Coordinator offering versatile office management

skills and proficiency in Microsoft Office programs. Strong

planner and problem solver who readily adapts to change, works

independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising

quality.

Education Rio Salado 2015

Relevant Courses:

Project Management

MS Office for Professional Staff

Keyboarding and Document Formatting

Communication Skills

Professional Development:

Microsoft Office Specialist (MOS), 2008

Key Skills Office Office Management Spreadsheets/Repo Front-Desk

Skills: Records Management rts Reception

Database Event Management Executive

Administration Calendaring Support

Travel

Coordination

Computer MS Word MS Outlook MS Publisher

Skills: MS Excel MS Access Knowledge in

MS PowerPoint MS Project FileMaker Pro

Windows 8

Experience Adecco Group Human Resources Assistant Nov 2014

- Present

Serves as administrative support for the Human Resources

coordinator for Client Company

Creation and tracking of excel workbook for reimbursement of end

of year tool and clothing allowance

Filing Workman's Comp claims with client's insurance carrier

Filing requests with Maryland Motor Vehicle Division for

employee driving records

Submits online investigation requests and assists with new

employee background checks

Prepares new employee files

Provides administragtive support to Client receiving department

as needed

Experience Sentry Management Community Coordinator 2012-6/2014

Incorporated

City Property Mgt. Company Community Coordinator 2008-2012

Handles multifaceted clerical tasks (e.g., data entry, filing,

records management ) as the community coordinator. Maintain

database and ensures the delivery of premium service to

homeowners. Quickly became a trusted assistant known for

"can-do" attitude, flexibility and high-quality including but

not limited to being a single point of contact for builder

client.

Highlights:

Communicates effectively with multiple departments to plan

meetings and prepare agendas, management reports and

presentation materials. Established strong relationships to gain

support and effectively achieve results.

Helps coordinate dozens of events (average of 150 in attendance

) that contributed to foster community relations.

Entrusted to manage office in the supervisor's absence. Provided

timely, courteous and knowledgeable response to information

requests; screened and transferred calls; and review of

Architectural submittals for adherence to Community Guidelines.

Co-developed comprehensive, 40-page training manual that enabled

faster ramp-up for newly hired support staff.

Developed innovative PowerPoint presentations documenting

architectural work flows.

Earning excellent marks on performance reviews, with citations

for excellence in areas including work volume, accuracy and

quality; ability to learn and master new concepts; positive work

ethic; and commitment to providing unsurpassed service.

Experience M&T Mortgage Sales Mortgage Coordinator

Corporation 2002-2008

Highlights:

Educated and sell mortgage refinance and purchase opportunities

to customers including government and conventional products;

including FHA, VA, HARP, Conventional, Jumbo, ARMs, Interest

Only and Home Equity/Second Mortgage products .

Prepared and broadcast daily price sheet.

Consulted daily by loan officers for secondary market pricing

for loan programs.

Prequalfied delivered loan packages in Fannie Mae DU/Freddie Mac

DO and other secondary loan program automated systems.

Provided support to private mortgage bankers and underwriters by

ensuring the timely, judicious and accurate processing of

mortgages.

Managed pipelines to ensure closings prior to rate lock

expiration dates. From 2006 to 2008 fundings totaled 70 million

dollars.

Reviewed customer applications to ensure data was complete

including assets, liabilities and length of employment. Made

sure the appraisal and credit reports were with the file.

Built and maintained relationships with bank partners for

on-going referrals.

Experience Avaya Inc. Project Coordinator

2000-2002

Lucent Project Coordinator

1997-2000

Highlights:

Coordinated activities, provided direct supervision, coaching

and motivation for field service technician force in the

Manhattan area of operation.

Was the liaison between customer, Project Manager, tech support

and field technicians.

Interacted with all AVAYA business groups across the enterprise.

Interfaced with Business Partners and Resellers of company

branded equipment.

Other Training

Transformational Coaching 2012

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