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Customer Service Sales

Location:
Forest Park, IL
Posted:
March 24, 2015

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Resume:

IDRIS BOROKINI

**** ****** ***, ***. *** . Forest park, IL 60130 . acout4@r.postjobfree.com .

773-***-****

[pic]

OBJECTIVE To obtain a position where I can utilize my Electrical

Engineering background, leadership skills, and work experience

to ensure the company's success.

EDUCATION University of Illinois at Chicago (UIC): College of

Engineering

Bachelor's of Science: Electrical Engineering

Harold Washington College

Associate's of Science: Pre-Engineering Curriculum

Oakton Community College:

Classes: Programmable Logic Controls & Advanced PLCS.

SENIOR DESIGN PROJECT "Breathalyzer Wristwatch"

. Designed a portable and cost effective breathalyzer

watch

. Prepared a budget to estimate design and mass production

cost

. Created a design schedule and timeline to illustrate

each design task and critical deadlines

. Created a user interface of the product

PLC PROJECT: "Tech Track "

. Programmed a Tech Track using Allen Bradley PLC and HMI

Panel View

. Used HMI Panel View terminal to operate the track

. Three different modes of operations Main, Manual and

Auto

. Track includes three different stations

SKILLS PLC Programming: RsLogix 500, All Microsoft Office Suites, NI

Multisim, Java, MATLab, LT Spice, Simulink, Solidworks,

Assembly Language, HMI PanelView: PanelBuilder 32,C Cad

TOOLS/

EQUIPMENT Signal Generator, Digital Oscilloscope, Frequency Analyzer,

Vector Network Analyzer, Microcontrollers, Engineering

Precision level, Multimeter

EXPERIENCE Kubota Engine America

Chicago, IL

Sales Engineer

Oct 2014 -Present

. Advise customers about technical issues, product

performance, and other concerns

. Assist distributors and company engineering with the

application process

. Solicit new business and expand current business with

all regional accounts

. Develop and maintain a project management database for

new customers and application

3D Systems

Chicago, IL

Innovation Specialist

December 2013 -Jun 2014

. Traveled to multiple locations to train and perform

maintenance on 3d printer

. Trouble shooting 3d printers including software and

hardware

. Complete Customer Service reports including time sheets

and expense reports

. Demonstrated and sold 3d printers to consumers

Samsung

Chicago, IL

Field Sales/Service Representative,

October 2012 - Sep 2013

. Selling Samsung devices to customers

. Conducted consumer facing activities- demonstrating key

features, assist customers with setup of devices and

trouble shoot issues

. Improved product sales by displaying and educating

potential customers about products

. Complete call reports and filed paperwork daily

National Opinion Research Center

Chicago, IL

Telephone Interviewer

August 2009 - August 2012

. Conducted medical-related surveys on behalf of the CDC

to respondents on the phone

. Helped to increase amount of surveys completed to pass

company's quota

. Received awards for performance and attendance

. Was tasked with the most challenging projects

ACTIVITIES National Society of Black Engineers (NSBE): Active Member

Institute of Electrical and Electronics Engineers (IEEE): Active

Member



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