RITIKA VAIDYA

*** - * ********* ******

Toronto, Ontario M1P 4P1

Home Phone: 647-***-**** E-mail: acouhc@r.postjobfree.com

MEDICAL RECEPTIONIST

PROFILE

Proven experience in medical office administration, including terminal digit filing, chart retrieval,

Scheduling, data entry

Excellent customer service experience, ensuring total satisfaction

Outstanding knowledge of medical terminology, human body system and medical procedures

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Publisher), email and

Internet

Strong communication skills in English, Hindi, Urdu and Punjabi

Highly organized with proven multitasking abilities

Effective in interacting with patients of diverse backgrounds, ages, with various mental or

Physical health issues

EDUCATION

Health Records Clerk Certificate (with High Honors),

Centennial College, Toronto, ON 2011 - 2012

Relevant courses included:

Medical Terminology 1 and 2 Medical Office Procedures

Introduction to Human Body Systems Medical OHIP billing

Essentials in Health Records Management Medical Transcriptionist

Microcomputer Application Software

MPhil in psychologyK.U.K. University India (Equivalent to MA in Canada on WES evaluation)

MEDICAL OFFICE EXPERIENCE

Medical Office Administrative Assistant

DrUshaHariKumar Office (gynecologist and obstetrician) May 2014- Present

Dr. BhupinderPurewal’s Office (Family Physician), Toronto, ON Sep 2011 –January 2012

Duties under the doctors’ supervision are-

Index, check, create and update patient records in computer and manually, with precision

Forward test specimens to laboratories in a timely manner

File test results and letters promptly and accurately in patients’ records

Greet patients in a warm and welcoming manner, maintaining a presentable environment

Professionally handle telephone, forwarding calls, taking messages, and responding to inquiries

Converted high volumes of paper files to computer system by scanning or inputting data

Knowledge of EMR( OPTIMAD, NIGHTINGALE)

Typing speed 45 wpm

ADMINISTRATIVE EXPERIENCE

Project Associate, Government College 2009 - 2010

Support Staff (Part-time), Dashmesh College of Physiotherapy 2008 - 2009

School Assistant, Government College for Women 2007 - 2009

Maintained attendance records and grades, issued transcripts and diplomas with precision

Ordered correct type and quantity of books and other supplies for students and staff

Prepared pie charts and graphs and used Photoshop to create eye-catching posters on hot

topics, capturing students’ attention

acouhc@r.postjobfree.com

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