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Customer Service Technician

Location:
Charleston, SC
Salary:
50,000
Posted:
March 24, 2015

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Resume:

David M. Hyatt

**** ******* **** **, *******, SC 29410

Home 843-***-****

acou5n@r.postjobfree.com

Computer & Telephony Technician

QUALIFICATION Interactive Skills

h Strong customer service skills. Provided Helpdesk support for Windows O/S (All)

h Good communication and customer relation skills.

h Professional, friendly demeanor who gets along well with others. Achieved

consistent customer satisfaction.

h Work independently or as team member as job requires.

h Good listener that can follow written and verbal instructions.

Technical Skills

h Have installed software to build images for desktop, and laptop PCs.

h Provided informal one-on-one training on the operation of the Personal Computer

in an Enterprise Network Environment.

h Troubleshot computers and printers. Added and removed network printers and

printer drivers.

h Familiar with web page design, and online public access catalogs.

Work Related Skills

h Precise and accurate in work.

h Independent, self-motivated, self-starting, goal-orientated strategist whose

confidence, perseverance and vision promote success.

h Strong organizational skills.

h Able to work on multiple projects and consistently meet deadlines.

h Managed internal customer expectations, and delivered superior service levels.

Com-Tech Services, Division, Charleston, SC 1991 - Present

EMPLOYMENT

Computer & Telephony Technician

Charleston Navel Shipyard, Charleston, SC 1989 - 1990

Safety Inspector, Nuclear Engineering Division

Mt. Pleasant Radio, Mt. Pleasant, SC 1989 - 1989

Technician

Sikes Radio Company, N. Charleston, SC 1988 - 1989

Technician

EDUCATION

1988 Trident Technical College, Charleston, SC

Electrical & Electronic Engineering Technology, Associate Degree

1982 Trident Technical College. Charleston, SC

Transportation & Traffic Management, Certificate

1977 University of South Carolina. Columbia, SC

Education Major, Unfinished



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