David M. Hyatt
**** ******* **** **, *******, SC 29410
Home 843-***-****
acou5n@r.postjobfree.com
Computer & Telephony Technician
QUALIFICATION Interactive Skills
h Strong customer service skills. Provided Helpdesk support for Windows O/S (All)
h Good communication and customer relation skills.
h Professional, friendly demeanor who gets along well with others. Achieved
consistent customer satisfaction.
h Work independently or as team member as job requires.
h Good listener that can follow written and verbal instructions.
Technical Skills
h Have installed software to build images for desktop, and laptop PCs.
h Provided informal one-on-one training on the operation of the Personal Computer
in an Enterprise Network Environment.
h Troubleshot computers and printers. Added and removed network printers and
printer drivers.
h Familiar with web page design, and online public access catalogs.
Work Related Skills
h Precise and accurate in work.
h Independent, self-motivated, self-starting, goal-orientated strategist whose
confidence, perseverance and vision promote success.
h Strong organizational skills.
h Able to work on multiple projects and consistently meet deadlines.
h Managed internal customer expectations, and delivered superior service levels.
Com-Tech Services, Division, Charleston, SC 1991 - Present
EMPLOYMENT
Computer & Telephony Technician
Charleston Navel Shipyard, Charleston, SC 1989 - 1990
Safety Inspector, Nuclear Engineering Division
Mt. Pleasant Radio, Mt. Pleasant, SC 1989 - 1989
Technician
Sikes Radio Company, N. Charleston, SC 1988 - 1989
Technician
EDUCATION
1988 Trident Technical College, Charleston, SC
Electrical & Electronic Engineering Technology, Associate Degree
1982 Trident Technical College. Charleston, SC
Transportation & Traffic Management, Certificate
1977 University of South Carolina. Columbia, SC
Education Major, Unfinished