Sharon Carlson

712-***-****

Email address: acou5l@r.postjobfree.com

*** ***** *********, ****

Areas of Expertise:

Accomplished and driven customer service professional with over 26 years of

experience. Fast learner with strong ability to work independently, coupled with

outstanding communications.

Personal Strengths:

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Detailed oriented / Organized

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Computer skills

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Fast Learner

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Adaptability and willingness to tackle new responsibilities

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Excellent interpersonal skills

Experience Profile:

2010 to present Honey to do list

Owner

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House Cleaning Services

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Weekly, Bi-Weekly, Monthly Services

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One-Time Cleaning Services

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Pet Sitting Services

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Good communication skills, both verbal and written.

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Increased business from 3 to 10 clients within three months.

02/2009 to 2010 Beano and Sherry s Casino

Hostess

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Performs all duties with high degree of integrity and confidentiality due to the

sensitive nature of guest privacy and company integrity.

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Excellent communication skills both verbally and in writing.

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Maintains a positive work environment at the front end.

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Ability to occasionally lift or move up to 50 pounds.

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Self-starter with creative problem solving skills and excellent follow through.

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Ability to work closely with several departments and levels within the

Enterprise in establishing a team environment.

Page 2

Sharon Carlson

02/2009 to 08/2009 Edge Teleservices

Customer Service Representative

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Data Entry

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Contacted customers on activation on Wireless phone

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Microsoft word Processing

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Helped customers that had problems with phones

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Worked with others team mates

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Follows all front end procedures as outlined in the manual.

1/2005-01/2009 Guardsmark Security

Security Guard

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Monitored cameras

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Reported daily activities

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Reported on irregularities

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Checked badges on all incomers

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Kept a safety report on bad chemicals

02/2004-01/2005 Pech Optical

Eye Technician

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Cut Lenses

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Disassembled eye glasses

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Worked on blocking machine

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Assembled glasses to be pack and sent to customer

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Maintains excellent communication at all times.

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Other related duties as assigned.

Education

Graduated 1970 Riverside High School

Graduated 2011 Carrington College

Contact this candidate