PETER NAPPI *** Georgetown Court N.E., Leesburg, VA 20176-2200

703-***-**** (Home) . 703-***-****

(Cell) .

acou4x@r.postjobfree.com

TECHNICAL OPERATIONS leader

An expert in planning, organizing and overseeing IT infrastructures and

data center operations

An innovative technical leader leading with the history of improving

operational excellence through the successful design and deployment of

technology that optimize business productivity. Skillful in forecasting

and capacity planning to ensure the highest quality service, maximum level

of reliability and availability goals.

Data Center Infrastructure (On premise/Cloud) . Corporate IT . Security .

Disaster Recovery . Help Desk Functions . Strategic and Tactical Planning

. Change Control/Management . Capacity Planning . Technical Project

Execution . Site Reliability . Vendor Negotiations and Relations .

Contract Management . Training and Supervision . Process Improvement .

Budget Management and Allocation

PROFESSIONAL EXPERIENCE

CyberIQ Services Inc., Arlington, Virginia . 2013 - 2014

CyberIQ Services' mission is to develop and deliver innovative software and

services that enables cyber analysts to collaborate, analyze, and manage

cyber threats in near real-time.

Vice President, Solutions & TECHNICAL Operations . SCRUM Master Certified

Managed CyberIQ Threat Collaboration - a cloud based platform through which

communities of like companies might securely share Cyber and all-hazard

threat intelligence in order to identify common threats and through the

creation of an expanded virtual team of analysts, mutually derive

mitigation strategies. This platform is deployed with multiple Information

Sharing and Analysis Centers (ISAC's).

Responsible for overall technical architecture, strategy, design, network,

security, systems, database, capacity management, availability and service

level management for both CyberIQ's Threat Analytics running in Amazon AWS

IaaS cloud and Threat Collaboration running Microsoft's Azure IaaS cloud.

. Lead a team of 7 DEVOPS; 1 Program Manager, 3 developers 3, systems

engineers with designing, developing and deploying CyberIQ's products.

. Agile Scrum methodology.

. Developed and managed SLA's for CyberIQ's clients.

Cyveillance Corporation, Reston, Virginia . 2005 - 2013

Cyveillance provides cyber intelligence solutions to the enterprise market

in the areas of anti-phishing, ID theft and fraud protection, corporate

security, information protection, corporate compliance, partner compliance,

distribution control, and brand protection. It also offers malware

protection and site safety index solutions.

Director, Technical Operations . ITIL Foundation Certified

. Administration of a $2.0M+ budget in the support of 160 employees and

over 350 external clients, including several Fortune 100 businesses

. Responsible for all corporate IT functions which included the

purchasing of all hardware/software for the company.

. Responsible for the overall technical architecture, strategy, design

and development oversight for data center, network, security, systems,

database, capacity management, availability management, and service

level management

. Managed Cyveillance 24x7 SAAS operations which included 3 system

engineers, 1 network engineer, 1 windows engineer, and 1 database

administrator with a minimum of 99.9% uptime availability.

Accomplishments at Cyveillance:

. Migrated the on premise data center to a Tier 4 co-location facility

(Equinox). The move took place over a nine month period with no down

time and impact to external/internal clients. The new production

infrastructure and applications are ISO 9000/IEC 27001 certified and SAS

70 Type II certified and has improved customer service, uptime

availability, and system performance.

. Developed a redundant, highly available infrastructure to met 99.9%

uptime availability. Increased bandwidth from 200 Mbps to 400 Mbps for

less than current monthly expense, achieving a $500K/month cost savings.

Determined equipment and software required to meet future data processing

requirements.

. Upgraded all routers, switches, firewalls, databases and EMC SAN/NAS.

Executed network monitoring across all zones and VLANS (Nagios).

. Designed and implemented new logical and physical network segments which

consisted of: Core, Prod Insecure, Prod/App, Prod Inside, Corp Desktop,

Corp Inside and QA/Dev Firewall and VLAN Zones

. Replaced existing PBX system with VoIP. This resulted in a significant

reduction in monthly recurring expenses and improvement to network

infrastructure.

. Designed tracking and reporting of Key Performance Indicators to ensure

major technical issues were escalated and technical response times were

efficient.

. Segmented the company into physical functional secured zones.

.

Rydex Funds Services, Rockville, Maryland . 2001 - 2005

An asset management firm dedicated to providing high quality, innovative

investment solutions across the asset allocation spectrum that meets

investors' diverse and evolving needs.

Director, IT Operations

Oversaw budget, staffing, training, work product and planning for all IT

departments. In charge of two supervisors and seven technical staff in a

24 x 7 operation, which included 75 servers, 26 T1/DS3's and five terabytes

of data. Administration of departmental budgets in excess of $3.5M in

network operations, end user support and creation of technical strategies

for the continued growth of Rydex's applications, products, and

infrastructure.

. Led technical design and project management on a 2,000 square foot data

center. This required re-cabling the entire building with cat6, moving

75 servers, telephone switch, and all voice and data connectivity over a

two weekend period with no production downtime. Designed and connected

via multiple WAN links, upgraded Cisco catalyst 6509 to have redundant

supervisor cards and routing modules. Installed new VPN concentrator,

implemented new redundant PIX firewalls, designed and implemented VPN

connectivity for remote satellite offices in Denver, Shreveport and

Boston. Also designed new SQL server clustered architecture for all

critical production servers and a Microsoft environment to replace Novell

server. Brought all components of the Internet solution in the same

physical location as production servers, resulting in a $250K/year

savings.

. Built a 7,500 square foot Disaster Recovery facility. The fully

functional 75-person facility offered the capability to accept

shareholders telephone calls, price funds, and the ability to trade the

funds.

. Constructed telephony redundancy, carrier reliability and diversity to

the building through the design of a secondary entrance to be used in the

event of a main line fiber cut from the central office. Utilized

multiple carriers for local DID and long distance, physical cabling

reliability and telecom redundancy with Disaster Recovery site.

ICMA Retirement Corporation, Washington, D.C. . 1992 - 2001

An independent, non-profit provider of integrated retirement and investment

advisory services for government organizations.

Director, Data Center Operations

Led a team of four managers and 20 technical support staff in a 24 x 7

operation. Administration of a $1M+ operational budget with oversight for

all batch and online processing, quality assurance, management of desktop

system operations, and supervision of the Information Systems Help Desk

Department.

. Evaluated, purchased, and deployed the latest hardware and software tools

to improve productivity and customer service. Software and system

upgrades were implemented with minimal disruption and no loss in the

achievement of daily service level agreements.

. Implemented policy improvements to the data security function. Wrote and

coordinated the Information Systems Disaster recovery plan and directed

the development of Disaster Recovery capabilities for ICMA RC's internet

environment.

Manager, Automated Operations/CIS Help Center, Perpetual Savings Bank,

Alexandria Va

Directed the successful design and infrastructure implementation of the

Corporate Information Services (CIS) Help Center for this savings

association.

Manager, Quality Assurance, MNC Financial Institution, Baltimore, Md

Supervised an eleven person quality assurance department. Oversaw

acceptance testing and team walk through of new and existing projects using

a standard development methodology.

Quality Assurance Analyst, First Virginia Bank Services Inc., Falls church,

va

Developed and executed test plans to verify financial programs and

procedures prior to implementation.

EDUCATION

Bachelor of Science in Finance, University of Maryland, College Park, MD

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