Sandhya

Mobile: 904-***-****

Email: acou3o@r.postjobfree.com

Experience

• 8 years of Experience in Software Quality Assurance and Software Quality Control

● Experience working in Waterfall, V-Model and Agile Environments

● Experience in all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle

● Expertise in preparing Test documentations during Test Planning, Test Design, Test Execution and

Defect life cycle

● Expertise in Version control and bug tracking tools like CVS/Rational Clear Case, Quality Center,

Rational Clear Quest, JIRA

● Experience in performance of build validation and verification, ad-hoc (Exploratory), cross-browser,

user interface testing

● Expertise in manual and automation testing of web-based Applications

● Extensive work experience in designing test plans, developing test cases, analyzing defects and

involving in test closure activities

● Engage with business analysts and developers to gather testing requirements

● Flexible and resourceful, applying strong organizational, time-management and planning skills to

deliver projects on time

● Planning and estimating the test efforts on each milestone from test development stand-point.

● Track and report upon testing activities, including testing results, test case coverage, required

resources, defects discovered and their status, performance baselines, etc

● Attend daily and weekly review meetings and client conferences

● Identify risks and suggest contingency plans, monitor and control changes

● Estimating, planning and tracking of all the Quality Assurance and Quality Control activities.

● Have excellent analytical, problem solving, communication and interpersonal skills, with ability to

interact with individuals at all levels.

Education

Master’s Degree in Computer Applications from Nagarjuna University, India

Technical Expertise

Operating System Solaris8 and 9, UNIX, Linux,Windows, CentOS,

Languages C, C++, Java, C#, HTML 5,

Databases Oracle 11i, MS SQL Server 2005/2008, MS Access, MySQL, DB2

Web/ Application Servers Windows Server 2003/2008, Tomcat

Tools & Utilities Win Runner, Defect Tracker, BugTraq, CVS, Quality Center, Quick Test

Professional, Test Director, Bugzilla, JIRA, Team Foundation Server(TFS),

Excel Spread sheets, Rational Clear Case, VersionOne, Rational Clear

Quest, Rational Robot, Selenium, TOAD, and SoapUI.

Domain Knowledge Finance, Banking, Health Insurance, Retail

Work Experience

Senior QA Analyst, CitiFinancial-Tampa FL March 2013 to Till Date

Project Description

The scope of the project was to upgrade their existing web-based loan application process to integrate with

the IVR system in an agile environment. This would provide a user-friendly automated telephone self-service

system for a variety of customer needs.

Roles & Responsibilities

• Responsible for the development of test strategies, test plans, test schedules, test scenarios, and test

cases to ensure accuracy and quality of design and functionality to conform to company standards

and business requirements.

• Utilized functional and technical specifications, user stories, entity relationship diagrams, and other

supporting documentation to develop detailed test scenarios and test data.

• Executed unit, functional, regression, interface, system integration, User Acceptance testing.

• Test SOAP and REST web services using SOAPUI web service testing tool

• Tested Application on LAMP (Linux,Apache, MSQL, PHP) stack environment

• Created Entity Relationship(ER) diagrams to the proposed database.

• Created database objects such as tables, views, stored procedures, triggers etc.

• Maintain referential integrity, domain integrity and column integrity by using the available options such

as constraints etc.

• Successfully completed project on web page development in core java.

• Develop block diagrams and login flow charts for core java.

• Executed the test cases and logged the defects in Quality Center(QC)

• Develop core java program complying with coding standards defined by technical management.

• Participate discussions involving the application creation and understand requirements and provide

the back end functionality for the application.

• Identify columns for primary keys in all the tables at the design time and create them.

• Be able to take a finished design from a wireframes, and create a functional presentation using

HTML, CSS, and JavaScript.

• Build UI features in JavaScript utilizing RESTful JSON APIs

• Be aware of new and emerging front end technologies.

• Developing interactive page feature using javascript libraries and custom code.

• Written scripts to export defects from Team Foundation Server (TFS) to Quality center.

• Tested UI built on Bootstrap framework and JQuery

• Trained business customers on the testing process to assist with execution of testing procedures.

• Assisted business customer with product issues and technical solutions as they relate to testing,

training and quality control.

• Prepare automation scripts in Selenium WebDriver

• Created the UI locators, test data, business actions and test suite

• Designing Automation Framework and implementing Automation framework

• Debugged the scripts and executed and Managed automation test scripts using selenium

• Working with open source tools selenium, TestNG, Junit and Eclipse.

• Provided Daily and weekly status reports to the Test Lead

Environment: Linux, Apache, PHP, SQL, Java, Java Script, Web Services, Oracle, DB2, TFS, Quality Center,

Selenium, SoapUI.

Senior QA Analyst, BlueCross Blue Shield of Minnesota April 2011 to February2013

Project Description

BCBS Consumer Portal is built on the IBM Web Sphere Portal framework and will take advantage of built

in capabilities. Customers will be able to register to the portal and will have the access to the new

additional functionalities targeted in security, claims, spending-accounts, pharmacy components, benefits

and accumulations systems.

Roles & Responsibilities

Analyzed business processes and work flows and identify key areas concerning application

functionality and behavior

Used traceability matrix to verify the test cases are in sync with user stories and technical specs

Automation and Manual Testing for various aspects of the system

Performed System, Integration and User Acceptance Testing

Verify and validated the HIPPA EDI 837/835 transactions according to test scenarios .

Validated CPT, HCPCS, and ICD 9 code sets from Data Flat files to support configured benefit plan

building.

Integration Testing between Internal and 3rd party applications.

Executed the test cases and logged the defects

Contribute to application related integration and testing strategies and procedures.

Review integration and testing strategies and procedures and deliverables

Conduct testing for all new and modified equipment, software and services, including system,

performance and integration testing and other testing activities as specified in the procedures Manual

and specific test plans.

Developed test plans and test cases for implementation for new EDI (HL7 and X12) interfaces .

Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to

providers, payers, subscribers and other related entities.

Written DB2 queries and execute shell scripts in Linux environment

Validated the Enrollment data in the Mainframe datasets

Retrive customer information using CICS screens

Running Control M Jobs in Main frames

Involving in Functional testing, End to End testing and Regression Testing

Tested SOAP and REST web services

Create functions to provide custom functionality as per the requirements

Develop reports in SQL Server reporting services.

Ensure that the code is written keeping in mind any security issues such as SQL Injection.

Analyzed the test results and generated reports on status of defects progress

Worked with Developers and Business Analyst in resolving the critical issues.

Created Test data for testing in test environment

Executed test scripts using Selenium

Created Defect Analysis Reports for various versions/releases of the application using Clear Quest

Developed test scripts to automate process of testing in Selenium WebDriver

Developed and maintained automated regression test cases in Selenium WebDriver

Environment: Clear Quest, IBM Web Sphere Portal, IBM Mainframe, Unix, Linux, Java, .Net, C#, Web

services, Selenium, HTML, MySQL, DB2, FTP Secure shell, Team Foundation Server(TFS), SQL,

Rational Robot, Version One, MS Office

QA Analyst, Coventry Health Care, Minneapolis, MN January 2009 to February 2011

Project Description

Coventry Members is a web-based application used by external customers to allow them to view their

policy and claim related information.

Roles & Responsibilities

• Created Test Scenarios and Test Case Design for System Testing and User Acceptance Testing (UAT)

• Conducted review meeting with Business teams to review user stories

• Identify the data requirements and get the required data from data team

• Created, managed and executed test scripts using Selenium.

• Performed UAT Testing, Regression Testing and Database Testing

• Written SQL queries to get member related information from database tables

• Executed the test cases and logged the defects in Quality Center(QC)

• Performed Backend testing in Oracle, MySQL and DB2 databases

• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and

testing for processing of Medicaid Claims

• Improved processes through continuous controlled experimentation

• Make decision based on long term improvement

• Update or create standardized processes to reduce variation and waste and promote continuos

improvement.

• Coordinated UAT activities and participated in daily scrum and defect triage meetings

• Used HP Quality Center(QC) as the test management tool for requirements coverage, test plan, test

execution, report and track the defects

• Generate defect reports to review in the daily defect triage meeting during test execution

• Worked closely with IT, Business and Development for UAT Testing needs

• Used IBM mainframe CICS environment for testing claims processing

Environment: Java, JSP, XML, Oracle 9, HTML, UNIX, Linux, Version One, SQL, Quality Center, SoapUI.

Sr. Quality Analyst, Royal Bank of Scotland, Miami, FL October 2007 to November 2008

Project Description

International platform team comprises of associates from Technology, Development, Testing, and

Implementation practices. Rainbow segregation, separation, cutover, tactical MI, ICAD Currency Audit is

the ongoing long term projects currently being worked upon. Apart from that there are various small

changes projects also. The technology is mainly on mainframe batch (COBOL, JCL, PL/I, Assembler)

programs and Online (CICS) applications with DB2 being the database. New functionalities are added

with new programs, new fields to the online screens. Also changes are made to the existing batch

programs as well as online screens as part of the project. Testing team analyses the design and write

scripts on Mercury test director, do data mining using File-aid, develop SQL queries using SPUFI, batch

jobs are run to verify the results updated in the DB2 tables. Results are recorded in test director and

defects are logged in PVCS tracker.

Roles & Responsibilities

• Used IBM mainframe CICS environment for testing claims processing

• Developed and execute test cases, test scenarios and followed-up defects.

• Studied User Requirement Specifications (URS) and converted them to Functional Requirement

Specifications (FRS) and Software Requirement Specifications (SRS) for application modules.

• Used Quality center to import test data, defects and test cases

• Performed Positive and Negative testing manually.

• Writing queries in DB2 and validating them against the API response

• Retrive customer information using CICS screens

• Conducted heavy data-driven testing using QTP

• Bug reporting, tracking and documentation on the Bug tracking System using Quality Center(QC).

• Analyzed the results of manual and automated tests

• Performed GUI/ Usability Testing

• Written shell scripts for performing Load tests on applications

• Conducted functional and regression testing using QTP

• Participated in daily defect tracking conference calls with developers, UAT and CA team

• Participated in requirement walkthroughs and creation of test plan

• Conducted Gap Analysis to ensure all Business Requirements was covered by test cases

• Performed Sanity Testing and Smoke Testing

• Involved in testing the databases using complex SQL queries executed in SPUFI

• Developed test jobs for testing needs using SAS

• Involved in the complex Rainbow program for RBS from start to end

• Wrote complex test JCL's to validate production jobs

• Tested the UI thru CICS environment

• Used Quality center to import test data, keywords, and test cases.

Environment : HP Quality Center (QC), QuickTestPro(QTP), IBM Mainframe, UNIX, Linux, MySQL,

PHP, APACHE, Java, JSP, JavaScript, XML, HTML, Oracle

QA Analyst, Hussmann, MO February 2007 to September 2007

Hussmann has provided innovative products and services for preserving and displaying fresh foods. It is

recognized throughout the world as a leader in manufacturing, selling, installing, and servicing

merchandising equipment and refrigeration systems for customers in the retail food industry.

Hussmann is dedicated to the passionate pursuit of enabling superior performance in food retailing. The

project aimed at collecting customer data regarding the type of food being displayed in each of their

refrigeration cases models and to match an ideal refrigeration system based on the customer needs and

unmatched value for every customer.

Roles & Responsibilities

• Used Quality center to import test data, keywords, and test cases

• Developed test plan and created a data driven testing framework model

• Identified end-to-end testing scenarios and object identification

• Automated test scenarios for GUI, functionality and performed data driven testing on the application

inserting different data reading from Excel

• Performed back end testing using SQL queries to access the main database

• Enhanced the QTP scripts using standard checkpoints

• Project oriented comprehensive understanding of the Unified Functional Testing and the up-

gradation from QTP.

• Good exposure in VB Script fundamentals & Features

• Idea on Test automation framework implementation.

• Direct the supply chain functions of Planning, Scheduling, Procurement, warehousing and

Transpiration.

• Work closely with customs brokers and carriers

• Maintain raw and finished inventory levels

• Verify and validated that importance of traceability systems in food supply chain management.

• Responsible for manual testing, functional testing and regression testing

• Excelled in finding, analyzing and also categorized the bugs based on severity and used the debug

viewer to analyze parameterized values at runtime

Environment: UNIX, Java, .Net 2.0,JSP, TFS, QC, JavaScript, Rational Clear Quest, MS-Project,

Oracle 10g, SQL Server 2005, Toad, QTP

Contact this candidate