Charlene Hendrix

214-***-**** email acou3a@r.postjobfree.com

**** ******* *****

Richardson,Texas 75081

Education

Currently Enrolled:

Master of Science Psychology Specialization in Trauma and Crisis

Walden University,

Dallas, TX

Bachelor of Arts/Science –Interdisciplinary Studies

2009 Graduate

Dallas Baptist University, Dallas, TX

Professional Objective:

To secure employment with a service oriented, stable and reputable company where I might utilize my office

administration skills.

Professional Highlights of Qualifications

10 years of Customer Services skills, general office, and non profit experience.

Communications/Leadership

Accepts responsibility, self starter with team spirit and people skills

Highly motivated individual with excellent attention to detail

Exceptional organization, oral and written communication skills

Dependable, resourceful and loyal

Ability to multi tasks

Works well with others

Demonstrates high professional ability to handle sensitive situations with poise, tact and diplomacy

Professional Experience:

Great Lakes Educational Student Loan Services – Plano, TX

Customer Service Representative August, 2014

Consult with students regarding their outstanding loans and various correspondence requests, such as payments,

bankrupt application assistance, loan renewal and updates to current student enrollment status.

Professional Experience (Continued):

Sub Teacher/Mentor, Grand Prairie ISD – January, 2004 – August, 2014

Successfully improved student participation in the classroom by developing interesting course plans to meet

academic, intellectual and social needs of the students.

Community Counselor of Greater Dallas Dallas, TX

Outreach Specialist – November, 2001 – January, 2004

Duties included assisting with a diverse group of applicants. Assisted with applications and training. Promoted

the social needs of building relationships between parents and student populations.

Dallas Child Guidance Clinic

Billing Clerk – March, 1994 – November, 2001

Handled all accounts receivables and payables for our state funded agency. Also billed all clients for services

rendered.

References:

Available upon request.

Contact this candidate