Kalaivani Periyasamy

312-***-****

acou04@r.postjobfree.com

Summary:

. 7 Years Working experience as Quality Assurance Analyst and 4 years of

experience as QA Lead by managing Onsite and off-shore teams

. Experienced in various methods of Manual Testing as well as in

Automated testing using Functional Automation tool Selenium IDE/RC

with C#, NUnit,Selenium Webdriver, Junit, HP-Quality Center, Test

Director, Selenium QTP and expertise in creating behavior, performance

scripts for Load Runner

. Strong Knowledge and experience on testing in various systems like

.NET,Java and Mainframe Applications

. Experience in Validation, Acceptance, Conformance, Compatibility,

Functional, Unit, Integration, Regression, Performance, GUI, Back-end,

Smoke Testing, Experience in the entire Software Development Lifecycle

(SDLC) from requirements gathering to releasing to production.

. Extensive ETL testing experience using Informatica Power Center

9.5/9.1/8.1

. Strong Database skills in Oracle using TOAD and SQL *PLUS, PL/SQL,SQL

Server2005

. Widely Using Bug tracking tools like Bug Zilla, Jira and test

management tools like TFS and Quality Center

. Working with Test Manager, Test Center and Lab center for writing Test

plans and Test Cases and also using Share point 2010 for UAT co-

ordination

. Expertise in Software Quality Assurance including System Analysis,

System Design, Documentation, Implementation and Integration of

project management systems on various platforms

. Developing Test Plans, Test Strategy documents for each project and

continuing to writing down to test cases and test scripts to simulate

system behavior and performance for ensuring proper business

compliance.

. As QA TEAM LEAD, working closely with Clients, Stake Holders, Project

Manager, Development team, Business Analyst and End users.

. Experienced in testing Web applications for browser Compatibility,

Performance, Security, Functionality, Stress testing, Load testing,Web services testing and Monitoring batch process

. Independent Verification & Validation of software product/process

compliance to standards, policies, procedures and output/behavioral

requirements

. Experience with testing Salesforce.com administration and business

process.

. Extensively performed integration testing from Customer Portal to

SFDC, Partner Portal to SFDC.

. Extensively tested Sales Force Sales and Service Cloud Applications

. Experienced with various domains such as Financial, Energy, Health

care, Retail and Insurance.

. Strong Team Leader, Having Good spirit to be a Team Player, Good

communication, Team and Interpersonal skills

. Expertise on doing multiple tasks and projects in scheduled time

frame and being a Successful QA Lead

Education:

Master of Science, University of Bolton, Bolton, UK

Bachelor of Engineering, Anna University, India

Technical Skills:

OS: UNIX, Windows2000Pro, Windows NT, Windows 98/95

Languages/Tools: Java, JavaScript, ASP.NET, HTML, SQL, PL/SQL,

Developer2000, Visual Basic5.0,CMS and IBM Mainframes

Database: Oracle 8.x/9.x/10G, SQL Server 2005/2008

Testing Tools: Quality Center, Clear quest, WinRunner7.01/7.5, Test

director7.6/8.0, Load Runner 7.6/7.8, Quick Test Pro,

Manual Testing, Selenium IDE/RC functional automation

testing, Sikuli, TFS Automation testing, QTP,

Informatica Power center 9.5/9.1/8.1

Other Tools: Visual studio 2012, TFS, Test Manager, Share point (UAT),

Visual Source Safe, VISIO 2000, TOAD, PVCS Version

Manager, Terminal services, Reflection, MS-Office.

Bug Tracking &Test

Management: JIRA, Bug Zilla, PVCS, TFS,

Sharepoint 2010

Web Service testing Tools: SOAP /WSDL

Professional Experience:

Convey Health Solutions, Sunrise, Florida

May 2013 - Till Date

QA Lead

Convey Health Solutions is a specialty healthcare company and technology

solution provider. They manage high end-to-end health insurance process for

their business clients like Cigna Insurance, Catamaran/Humana, Nations

Health etc.,.from eligibility and enrollment processing service, premium

billing, reconciliation, OTC administration. They are specialized in

Medicare Program .,i.e Part D management for the members [Prescription

Management] . They also maintain their system for Medicaid Payors,

Commercial Insurance Plans, Pharmacy benefits, disease management plans

etc.

Responsibilities:

. Planning, coordinating and monitoring QA test design and doing

execution in collaboration with the Project Manager and development

team.

. Engaging with appropriate development, business analyst and testing

resources throughout the project lifecycle; including review of

business requirements, coordination of test execution and assignment

of defects to the development team for remediation

. Developing Test Plans, Test Strategy Documents based on BRW, SRW and

ETC Mapping Document and preparing test scripts (for manual, automated

and load testing) for validation of the release against requirements

. Developing detailed Test Estimations and Schedules, allocating

resources on various projects, testing framework, communication plan,

reporting metrics template, defect reports, change management

. Leading QA team and managing On-site and Off-Shore team for various QA

level of work and assigning their tasks every day and maintaining

status report from the team in daily, weekly and monthly basis

. User-level test automation with Selenium 2.0 WebDriver and Selenium-

RC server. Developed test scripts to automate process of testing in

Selenium WebDriver

. Developed and maintained automated regression test cases in Selenium

WebDriver using Java programming language

. Wrote and executed test cases for major program modules. Experience in

building frameworks for the web site

. Experience in building frameworks for the web site. Knowledge of HTML,

basic CSS, and some understanding of JavaScript

. Ability to troubleshoot, debug, and identify the relevant information

in reporting a defect

. Ability to communicate technical information, verbally and in writing,

in a manner digestible to all stakeholders (development, design,

management)

. Conducting performance tests, benchmarks and cross-browser, cross-

platform validation and supporting releases and monitoring various of

systems in production with business teams as needed

. Co-Coordinating QA team with multiple teams throughout the SDLC to

make sure every stage of product development is moving as planned and

going successfully to give an effective product

. Involving in Black Box Testing, White Box Testing, Functionality

Testing, Unit Testing, Integration Testing, System Testing, Modular

Testing, Backend Testing, Load Testing, Regression Testing and User

Acceptance testing

. Working closely with Client for requirement and Enhancement analysis

and participating in Code Reviews to analyze various impact of new

enhancements coming in to applications and providing additional

research on issues

. Validating the reporting objects in the reporter against the design

specification document.

. Strong SQL knowledge to work with Stored Procedures

. Using Load Runner to work with server team to perform load test at

multiple projects

. Working also as an UAT co-coordinator to make scripts for UAT team and

working closely with team to perform right testing and approving for

final product

. Attending Clients calls, Project review meetings to enhance and

leading the project more effective

Environment: TFS, Load Runner, Selenium WebDriver 2.0, Selenium RC,, NUnit,, ASP.NET, SQL server 2008, SQL server Management studio, Windows,

JavaScript, XML and HTML.

Systemax Inc,[Afligo], Deerfield Beach, Florida

Aug 2009 - May 2013

Business Analyst/QA Lead

AFLIGO, a subsidiary of Systemax Inc., a Fortune 1000 company and

recognized by customers and vendors alike as the leading direct marketer of

computer electronics and industrial equipment. We make it easy for our

customers, with our multi-faceted marketing and distribution that feature e-

commerce websites, catalogs, retail stores direct sales representatives and

comprehensive support services, AFLIGO offers rebates solutions that

support client marketing programs, employee incentives and other business

to consumer marketing programs. As a BA and Quality Assurance Analyst, I

closely work with their clients such as ADT, Advance Auto Parts, OCZ Tech,

Total Defense, Tiger Direct etc., to manage their requests on

rebate/reward/referral applications. They work with strong clients like and

Involving with afligo network software team to test their Front-Back End

application process for more than 70 clients. The application involves

Fenix AND Boris web based projects, which is used to create offers, rebates

and processing the payments. I have managed different tasks and released

from the scratch of Fenix, Boris, Spiff and Referral projects at the same

time

Responsibilities:

. Conducted weekly assessment meetings with BAs, SMEs, and developers

and coordinated between project managers, development team, and

testing team.

. Gathering all the requirements based on application process and

analyze system Specifications and designs

. Working closely with Clients to analyze their needs CRs and validate

for technical requirements.

. Directly responsible for day to day audits of new offer setup and

review if there is any changes on current offers

. Ensuring that all procedures within the company confirm to offer

requirements as set forth by clients and can be able to articulate and

educate outsource partners and other departments regarding the

specific requirements of clients

. As a QA, developing Test plan, Test cases and Test scripts using test

manager. And managing manual and the automated testing scripts as per

application

. As a Quality Assurance representative, working directly with Client

Services department to reduce flaws and other quality issues and make

recommendation to improve the process based on findings from QA

analysis and ensuring QA in appliance with SAS 70 Requirements

. Testing reports/payment process based on customer claiming

rebates/invoices made by clients/paid to customers on weekly basis

. As a QA lead managing on site and off- shore teams for multiple

projects and the daily tasks include conducting meetings with QA team

to update their everyday tasks, reviewing test cases and scripts,

assigning different projects to the team members etc.,

. Testing multiple workflows for different clients and make sure the

workflow meet the requirements as per client set up and following

Agile/Scrum mythology to work on iterations

. Used JIRA and TFS work items with Agile iterations as defect tracking

tool to prioritize, assign, track, report and audit our software

issues happened in our application Fenix and Boris.

. Using share point for UAT test and working as UAT coordinator with

multiple clients

. Involved in performing Regression, Functional and Integration system

tests.

. Involved in testing web applications for both Localization and

Globalization.

. Involved in creating customized reports through JIRA/TFS which

provided us to monitor our progress of our issues with detailed graphs

and charts

. Using automation testing tool like Selenium Grid for the regression

testing

. Writing and Execution of Test cases for the Verification of Work

flow in Salesforce.com with Marketo, SQL Server and SAP.

. Performed Functional, Integration, and Regression testing for

Salesforce.com.

. Tested Single Sign On (SSO) for Salesforce.com Partner portal.

. Involved in testing complex rebate processing workflows which is

different for every client.

. Extensively tested Work Flow Rules and Validation Rules.

. Involved in testing SAP FI process which is responsible for rebate

payments.

. Involved in testing Salesforce.com Partner Management (PRM) process.

. Involved in database testing for data integrity and data validations.

. Involved in testing integration between .Net applications and SQL

server where BizTalk being the integration layer.

. Extensively tested Salesforce.com objects like Accounts, Contacts,

Leads and Opportunities.

. Created and executed SQL queries to fetch data from the database to

validate and compare expected results with those actually obtained.

. Working as Release manager to document the deployed applications and

training the users for the new application improvements added in the

system

. Created monthly status reports on defect status and providing ongoing

training to all users/clients, working with Project lead to analyze

the Business requirements

. Gathering requirements for Mobile App testing for tracking the

rebate/reward claim information through mobile devices. Information

are being made to develop test cases for functional testing, Security

testing, Localization testing, Interrupt testing, installation testing

and Usability testing.

. Developed mobile automated testing solution for American Airlines

iPhone, iPad, and Android applications. The tool incorporated open

source software Sikuli with other programs (FEST, JUnit, ANT) to run

automated tests on the iPhone Simulator and Android Emulator.

Trained other testers and developers in the use of the tool, as well

as best practices/methods for the creation of new automated tests.

This expanded the capacity of the team for automated test creation and

lower time needed for QA cycles.

Environment: Salesforce.com, SAP, BizTalk JIRA 1.5.2, TFS, Test manager,

Test Center,Lab Center, Monkey Runner,, JUnit, Visual Studio 2012, Share

point 2010, ASP .NET, SQL server 2008, SQL server Management studio,

Windows, JavaScript, XML and HTML.

Client: PG&E, CA

Oct 2008-

- May 2009

Sr.QA Analyst

Pacific Gas and Electric Company is one of the largest combination natural

gas and electric utilities in the United States. MRTU is a comprehensive

program that enhances grid reliability and fixes flaws in the ISO markets.

It keeps California compatible with market designs that are working

throughout North America and replaces aging technology with modern computer

systems that keep pace with the dynamic needs of California's energy

industry. This project involves creation of applications that involves

calculation of energy prices, load, energy schedules, meter data, daily

reports and tools which gives information regarding day today activities of

California energy market.

Responsibilities:

. Conducted business requirements analysis for multi-phase web-based and

client/ server projects to build and deploy service and operations

workflows on to an integrated workstation.

. Participated in writing and executing UAT scripts.

. Involved in uploading scripts in to HP Quality center from MS Excel.

. Defined and documented detailed test plan and test strategy based on

the technical use cases for service requests obtained from PG&E's

customers and conducted walkthrough sessions with the team for the

same. Served as a team lead on service requests (smaller projects).

. Prepared SQL queries to retrieve data from the Mainframe database.

. Involved in running Mainframe based CIMS and SOA batch jobs daily to

generate daily billing and Service order completion for energy

spending of customer

. Involved in testing CIMS functionalities.

. Developed Requirement Traceability Matrix for each project assigned to

and conducted Test Readiness Sessions with business analysts to ensure

all requirements are mapped.

. Extensively involved in testing back end objects using TOAD and tested

ETL mappings in Informatica.

. Wrote test cases for each project assigned in Quality Center based on

the use cases and independently worked with the business analysts as

well as the developers where the use case was not clear regarding a

certain requirement.

. Performed sanity and smoke testing before undertaking a full fledged

testing effort.

. Executed the test cases in Quality Center and logged defects found in

Quality Center. Also worked with developers during scrub calls to

ensure that the defects are being addressed.

. Written SQL queries for checking the Data Transactions and Database

Integrity in Oracle. Also developed SQL scripts to run complex data

integrity test cases and to extract data from the tables.

. Undertook the QA process improvement initiative to move towards

standardizing the testing process.

Environment: Mercury Quality Center 7.0, Web logic, Microsoft Office tools,

SQL, Java, CVS, Windows, Informatica Powercenter 8.1, JavaScript, XML,

HTML, Oracle 10 G, CIMS and IBM Mainframe

Bank of Barclays

Feb 2006 to Oct 2007

QA Analyst, UK

This was an online banking account application, enabling customers to

access their various accounts through the Internet. Account holders could

enter their ID and PIN to access their various Checking, Saving, Money

Market and mortgage accounts. The application provided customers to change

the account options such as changing their PIN number, enabling or

disabling the ability to transfer funds between accounts. The application

allowed the customers to get the information on their credit cards also.

The application provided the Account Summary, Activity Detail (transaction

details) for the various accounts and ability to transfer funds between the

various accounts using Fund Transfer.

Responsibilities:

. Participated in Walk through of Test Plans and Test Cases.

. Tested various Text-Hyperlinks and Image-Hyperlinks of Home page and

different pages.

. Developed automated scripts for different scenarios which are in

regression test suite

. Involved in Functional, Integration, Regression, User Acceptance, GUI

and Stress Testing.

. Developed automated test script for collecting Prepared Test Data.

. Back end testing was done to verify and validate data.

. Worked closely with developers in reproducing bugs reported.

. Created WinRunner test scripts using Test Script Language both

manually and by recording.

. Created various Synchronization points Using Win Runner.

. Coordinated with different people in Project to keep track of all the

bugs and updating the track of the bugs using Test Director.

. Worked on the regression automated testing using Win Runner.

. Performed End User Testing before the Build is released for actual

real time implementation.

. Interacted with developers & various members of team to discuss and

resolve defects and their priorities.

. Summarize test results in formal test analysis reports according to

the Documentation standards.

Environment: Win Runner 7.x/6.x, Test Director 7.6/8.0, Load Runner

7.8/7.6, Oracle 8.x, Manual Testing, Windows 2000 Pro.

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