Mandeep Rattan

Frisco Texas *****

E-mail: acotyo@r.postjobfree.com

Mobile: 210-***-****

Profile

A highly competent professional that can endure long hours and work under

pressure. possessing extensive hands on experience identifying, problem

solving for planned and unplanned work within a Telecoms & Project

Management environment. Flexible and friendly with excellent interpersonal

and communication skills enabling him to work well as part as a team or as

a solo operative. Enjoys a challenge and is always flexible and punctual.

Career History

RAN Support Engineer - Ericsson January

2015 - Present

. Working on all technologies and vendors from GSM, WCDMA and LTE for

Ericsson, Nokia, Alcatel Lucent and Huawei for the Vodafone Network.

. Providing technical level support in the Network Operations

environment for field engineers and management to ensure majority of

faults are dealt within Service Level agreements.

. Proactively looking to resolve open tickets to ensure resolution is

completed and provide the customer the best experience possible.

. Liaise with other departments and teams who do not have the technical

knowledge to ensure correct procedures and faults are dealt with in a

timely manner.

. Providing reports for escalated tickets to management and customer.

. Tools - OSS Platforms for Ericsson, Nokia, Alcatel Lucent and Huawei,

Common Explorer, AMOS, NetAct, Huawei M2000, Remedy, WFM, Evenflow and

SAP.

ASG RF Engineer - AT&T February 2014-

April 2014

. Providing OSS Support for Distributed Antenna Systems (DAS) Projects

and Small Cell Design/ Integration for UMTS and LTE. Vendors including

Ericsson and Alcatel Lucent for South Texas Market.

. Good knowledge on phase two commissioning, troubleshooting and phase

three optimization for iDAS and oDAS using Corning Mobile Access and

CCI equipment.

. Ensuring the Gold Standard audit had been completed and parameters

were within these guidelines.

. Experience with Ericsson OSS Tools such as Common Explorer, CNA, WNCS,

Moshell and Business Objects.

. Other tools used include - MapInfo, RMAP, Quantum and Optima.

Implementation Project Manager II - Ericsson USA July 2012 -

December 2013

. Manage all aspects of Telecom Equipment deployment from:

Establishment, Realization, Hand-over and Conclusion of Projects as

well as Customer relationship, project plan of record, project

schedule, cost, inventory, billing - invoicing and change requests.

ASP process adherence, compliance and deliverables. Network equipment

deployment problem solving encountered by the Service Providers using

eTOM Business Process Framework.

. Hands on Knowledge of Core Network connectivity (MSN, BSS, DAX-OC3)

and RAN network connectivity- IP and T1 NIU to transport DAX.

. Technologies - GSM, UMTS, WCDMA and LTE.

. Tools - Excel, Power Point, Word, Site Handler, Q-Track, Continuus and

SVR.

. Projects undertaken: Ericsson - NodeB Rehomes, Nortel - Voice Core

(ATM to IP Conversions and IP - IP Rehomes) & T-Mobile Modernization -

Nortel to Ericsson Swapout and Expansion.

Access Network Engineer - Ericsson USA November

2008 - March 2012

Responsibilities:

. Produce XML Scripts for Node-B Rehomes for AT&T and T-Mobile in

various U.S markets.

. Provide MO scripts for missing data in New RNCs i.e Frequencies for

missing WCDMA Carriers and LTE Frequency additions.

. Gathering current network data for script preparation.

. Compose physical rebalancing proposal with traffic and geography data

. Presentation on the physical rebalancing proposal to different

customers - AT&T, T-Mobile & Cincinnati Bell Wireless

. Compose Transport Network Design proposals with network data, request

target configuration and standardize configuration to conform to the

CTO Template.

. Create Moshell scripts for RNC Rebalances (RNC & RBS), Go2Green

Project, T-1 & Carrier Adds for AT&T.

. On call support for Integration Teams.

. Covering as Team Lead for Node B Rehomes and Deputy Team Lead for the

Rebalance & Go2 Green team

. FOA Testing & Script creation for the Northern California AT&T Market

for ETMF4 Boards

. P7 Revision Software Script generation for testing in the lab in

Finland for RNC Rebalances

Utran Tuning Engineer - Ericsson USA September 2008 -

November 2008

Responsibilities:

. Pre-launched & Post-launched market support

. Real time support & trouble-shooting for drive testers

. Create network status report

. Activate/deactivate OCNS for test cells

. Analyze UTRAN counters

. Support RF team for all other UTRAN issues

Utran O&M Engineer - Ericsson

USA January 2007- September 2008

Responsibilities:

. Providing UMTS Local Support for Cingular /AT&T for the San Antonio -

Texas Market from January -June 2007 and July 2007 to September 2008

covering New England Market for the different states of Connecticut,

Rhode Island & Massachusetts.

. Liaising between the Customer and Ericsson First Line Support, Utran

Support and RF Engineers.

. Dealing with routines, e.g. RNC Traffic Performance, Backups for the

CPP RNC/RXI Nodes for Disaster Recovery, daily alarm report, T-1 link

errors, dropped calls and cells out of service.

. Training AT&T Technicians to monitor the UMTS network.

. Weekly Conference call with Ericsson First Line Support and other RNC

UMTS ELS Engineers for AT&T customer.

. Tools used, OSS, Moshell, Primus, Winfoil & Alex.

UMTS Consultant Engineer - Ericsson Netherlands September 2006 -

December 2006

Responsibilities:

. Supporting Ericsson Front Office staff by mentoring and training on

UMTS Elements.

. Performing Operation & Maintenance on the Vodafone Netherlands UMTS

and GSM networks, dealing with daily issues e.g. sleeping cells,

dropped calls and performance issues.

. Assisting First Line Support with Out of hours tickets and escalation.

. Operations & Maintenance on Telfort GSM network also.

RAN Engineer-Vodafone UK October 2003 -

September 2006

Responsibilities:

. Monitoring Ericsson GSM(AXE-10 & AXE-810) and Nokia GSM, GPRS and

Nortel (PP7&15K)/Ericsson UMTS entities (Node-B, RNC & RXI via ATM

Links) within the BSS/RAN using TeMIP, Clarify, OSS & Cramer.

. On the planned side carrying out cutovers, expansions and software

upgrades of RBS/Node B's to different BSC/RXI & RNC and attach Node B

to Ranos Currently using OSS-RC P3.1/P4.

. On the unplanned side monitoring BSS/RAN networks, including the

Transmission Network from 64Kbps(Alcatel 5620)to STM-4 Links via

Marconi MV36/38 (MSH84/MSH41c) Ericsson Digital Interface Automatic

Cross Connect Equipment-EDIFACE) and to Other Licensed Operators

. Investigating all alarms using both Hardware and Software with a view

to clear all faults remotely or to task to field engineers to resolve

faults locally.

. Ensuring Network stability is maintained and SLA and targets are met.

Service Area Engineer-Vodafone UK February 2002

- October 2003

Responsibilities:

. Real time Alarm Monitoring for Ericsson and Nokia GSM and GPRS

Network.

. Prioritising Alarms raising cases and rectifying.

. Ensuring that all faults are dealt with within target times.

. Ordering Spares for Field Engineers for High Priority Incidents.

. Updating and maintaining Radiation Hazard process. (RADHAZ)

. Configuration of planned work for 2 Megabit Link Cross-Connects via

Ediface MSH84 and MSH41c (Marconi MV38 Network Manager and MV36

Element Manager.

. Providing Technical Assistance as appropriate for Combined Field

Force.

. Dropped Call E-mail and Halted Cells Report.

24 Hours Shift Engineer-Vodafone UK November 1997 -

February 2002

Responsibilities:

. Fault Diagnostic and rectification for AXE 10 Ericsson and Nokia Base

Stations, Mobile/Transit Switches (MSC and TSC) and SS7 (C7)

Signalling Protocols via Signalling Transfer Points and various other

Network elements.

. Liaise with internal and external departments to ensure escalation and

clearance of faults.

Education

BTEC HND Electrical/Electronic Engineering-Nottingham Trent University 1992-

1994

BTEC ONC Microelectronics-Loughborough College 1989-1992

BTEC First Diploma Engineering-Wigston College 1988-1989

GCSE Maths -Wyygeston & Queen Elizabeth College 1987-1988

CSE Maths, Physics-Judgemeadow Community College 1982-1987

Basic Food & Hygiene Certificate

Interests

Reading - Science Fiction & Horror

Cooking - Entertaining friends with Indian Cuisine

Personal Information

Marital Status - Married

Full Driving License UK & USA

Courses

Ericsson Vodafone

AXE Core Basic SDH/Ediface Overview

Access & Call Control (BSS Ediface Alarm Management for NMC

Module)

WCDMA Product & System Ediface Advanced Maintenance

Overview

WCDMA System Operation GSM Modules 1,2,3 & 4

Handling & Hardware

Maintenance

RXI 820 Installation & Introduction to Vodafone DataComms

Operation

CNOSS & RANOS Overview GPRS Overview

WCDMA RAN Operations using Fixed Links

Ranos

GPRS BSS Operations Fibre Optic Health & Safety

WCDMA RAN Configuration Introduction To Cramer

WCDMA RAN Fault Analysis IOG CP Recovery (IOG 20)

WCDMA Operation Handling in RBS Risk Assessment

GSN

AXE 810 Configuration Networking/Digital Cross Connects

Delta

OSS-RC 2.2 Delta Fire Marshall Training

OSS-RC 3.1 Delta Introduction to 6 Sigma-Red Belt

IP Works 4.1 Delta Nortel W-NMS Workshop For Vodafone

MSS(Mobile SoftSwitch Nortel Wireless Multiservice Switch

Solution) & VoIP (Voice (MSS) 7K/15K Operations ( Now Alcatel -

over IP) Lucent RNC's)

TFO/TrFO Interworking

Introduction

References: Available on request

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