Kristie Pelletier

** ******* **

Taunton, Ma 02780

Phone: 508-***-****

Email: acotn0@r.postjobfree.com

CAREER OBJECTIVE

Seeking an Entry Level position with stability and growth potential.

QUALIFICATIONS and SKILLS

The ability to handle all levels of confidential material, organized, computer skills, priority management,

communication and interpersonal skills. My personal willingness to learn and perseverance make me a good candidate

for the position. Experience with AutoCAD 2008, Microsoft Word/Excel/PowerPoint, Mechanical Desktop,

Architectural Desktop, Inventor 10, Tech Excel, ARS Console, RSA Security console, Architectural drafting (floor

plans, elevations, and electrical), Mechanical drafting (orthographic, isometrics, and assemblies) 3-D drawings

Structural steel (framing plans, shop drawings, bill of materials, and connection details), Civil drafting (site plan,

subdivision, and topographic maps), Electrical drafting (schematics, flow diagrams, and circuit boards), specifications

WORK HISTORY

General Dynamics information Technology Needham, MA

Administrator, Business 2013-Present

• Exclusion Fee Processing

• Excluded Fee Dispute Resolution

• EF submission packages Database Support

• ROM Process support/Crane true up support

• Training of field support staff

IT Help Desk Technician 2010-2013

• Technical support for all General Dynamics personnel via phone/remote

• Account Creation and Management

• RSA Token Management

• BPM Request

• Troubleshooting IE8 and Encryption in Windows

General Dynamics Information Technology / TAD Needham, MA

Process Expense Reports 2008-2010

• Critique for proper coding and Travel policies

• Interact with GD employees regarding payments of expense reports

Domestic Engineer/ Care Giver Taunton, MA

Cared for children in my home 2006 –2008

Paul Joseph’s Hair Salon Easton, MA

Receptionist 2005 - 2006

• Scheduled appointments/meetings for clients

• Answered telephone calls

• Customer Service

• Managed the cash transactions with clients

Volkswagen Gallery Group Norwood, MA

Receptionist /Administrative Clerk 2003-2005

• Screened and transferred calls to sales, service reps, and general manager for VW, BMW, and Mazda

• Handled cash flow for service department.

• Maintained inventory for VW cars

• Interacted with insurance companies regarding registrations for new, and used vehicles

• Various other administrative responsibilities

EDUCATION

ITT Technical Institute Norwood, MA

Associate in Applied Science – Computer Drafting and Design March 2008 – March 2010

Awards: Highest Honors: May 2008, August 2008

Blaine Hair and Beauty School

Cosmetology 1996-1997

Stoughton High School Stoughton, MA

Diploma 1996

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