Kathleen Anderson

**** ****** ******, ********, ** 29108

Home/Cell: 803-***-****

February 25, 2015

Newberry College

Office of Human Resources

**** ******* ******

Newberry, SC 29108

Re: Administrative & Research Assistant

Dear Sir/Madam,

I am an experienced Administrative Assistant interested in your

posting for an Administrative & Research Assistant. I believe I possess

the specialized skills you are seeking. As my resume indicates, my

professional history includes 18 years of office experience. For most of

those years, I have worked as an Administrative Assistant for large

engineering and information services departments. I especially enjoyed

this type of work because I was given many "special projects" which

included creating graphs, charts, presentations and other unique projects

which I feel qualify me for the Administrative & Research Assistant

position.

Please call me with further questions or to schedule an interview.

Thank you for taking the time to review my resume, and I look forward to

your favorable reply.

Sincerely,

Kathleen M. Anderson

Kathleen M. Anderson

1119 Summer Street, Newberry, SC 29108

Phone: 803-***-****

Email: acotfk@r.postjobfree.com

SUMMARY

University Graduate with eighteen years office experience and extensive

organizational and leadership skills

Motivated self-starter combining strong communication, leadership, and

problem solving skills with ability to build lasting business relationships

Detail orientated and fast learner. Adapt quickly to new situations and

computer packages

Understand importance of professional and positive outlook. Teamwork and

leadership experience impressed importance of communication and good humor

Computing experience of several specialized office packages. Advanced

experience with Windows, MS Office Suite, Lotus Notes, NIKU, MS Project

Office, MPS, etc. Data entry and database experience

EXPERIENCE

Law Office of Adele Pope

ADMINISTRATIVE ASSISTANT

May 2014 - Present

Produces documents and information by formatting, inputting, editing,

retrieving, copying, and transmitting text, data, and graphics; coordinates

case preparation

Maintains client/attorney confidence by keeping client/attorney information

confidential

Conserves attorneys time by reading, researching, reviewing, verifying, and

routing correspondence, reports and legal documents; drafting letters and

documents; collecting and analyzing information; initiating

telecommunications; organizing client conferences, and attorney meetings;

acting as a courier, serving documents to Clerk of Courts and other special

functions; coordinating preparation of charts, graphs, and other courtroom

visuals

Represents attorney by communicating and obtaining information; following-

up on delegated assignments

1 Sapphire Technologies Contractor for BlueCross BlueShield of SC

SR. PROJECT IT SUPPORT COORDINATOR

May 2008 - June 2011

Support up to 10 Project Leaders with TRICARE and Medicare projects;

interfacing with Information Services and Customers

Run and analyze weekly budget, hours and resource reports using MPS and TSO

Support Project Leaders by attending and recapping technical and customer

meetings, setting up meetings, running and analyzing reports, assisting

with many formal documents including Design, Scope, etc.

Attended extensive training for CMMI Certification in which the department

achieved Level 1 and 2 Certification; started training for Level III

Certification

Trained and learned to navigate the Data Configuration Management Tool/DCM,

a SharePoint tool

Perform Electronic Folder Audits at the end of each phase of a project to

ensure compliance with CMMI

Assist with project closure documentation and enter Lessons Learned into

the Access Database

2 Coca-Cola Bottling Co. Consolidated

PROJECT MANAGEMENT OFFICE - ADMINISTRATOR

December 2004 - May 2008

Picked up the pieces when Project Manager left our department

Transitioned from NIKU to Microsoft Office Project 2007 for Project Office

Administration

Close and report IS capital for month end using a project management

package, NIKU

Report project assessments including SVI and CVI on all projects monthly

using NIKU

Manage QuickPlace/Share Point sites and assist others in navigation of the

tool

Plans and coordinates project scheduling, budgeting, and administrative

tasks. Supports the project staff by facilitating project logistics such as

meetings, conference rooms, conference calls, etc. Takes meeting minutes

and action items during meetings and performs basic follow-up. Assists in

development of presentations. Familiar with a variety of the field's

concepts, practices, and procedures. Relies on experience and judgment to

plan and accomplish goals. Performs a variety of tasks.

ADMINISTRATIVE ASSISTANT

October 2001 - May 2008

Support five Directors and entire Information Services department of 150

employees

Strong relationship building with all members of the IS team

Responsible for creating and understanding IS department scorecards:

Collect and manage technical business information and results from IS

managers

Presentation of results for upper level management

Attend high-level meetings: take meeting notes and summarize action items

for meeting participants

Run daily business reports for field personnel, particularly for military

accounts

Control confidential information, be point of contact for vendors to the IS

department

Event planning and day-to-day business coordinating. Work on numerous

special projects to aid in office organization, invoice processing, special

purchases, expense reports, etc

Go-to person for office support, supplies, and general information

Basic use of SAP

Central Carolina Bank (CCB)

ADMINISTRATIVE ASSISTANT

April 2000 - April 2001

Mortgage assistant for First Vice President and loan officers. Particular

computing skills include MortgageWare, Systematics, and Microsoft Access.

Also use all Microsoft Office products on a daily basis

Keep log of mortgage rates. Keep various records and update spreadsheets

on cross sell information between mortgage and bank branches

General Motors

PROMOTION TO BUSINESS ANALYST

January 2000 - March 2000

Support Engineering Director as below, plus added responsibilities of

business analyst

Organize, maintain and create documents containing strictly confidential

information

Available on short notice for special assignments required by staff members

Update Emergency Control Plan, design and maintain Quality Network Board

Various reports and recording of data in Microsoft Access

Receive and send large volumes of emails for Director

1 PROMOTION TO ADMINISTRATIVE ASSISTANT FOR ENGINEERING GROUP DIRECTOR

2 July 1998 - January 2000

Support Engineering Director and Group Managers, direct correspondence with

executive directors

Voice any departmental announcements or concerns at weekly management staff

meetings

Responsible for input of Salary Payroll hours in General Motors Time

Keeping System

Organize monthly departmental meetings & luncheons with the Director

Coordinate training classes / workshops for department of 110 people

Schedule and arrange meetings and conference calls, many in an urgent

manner

1 ADMINISTRATIVE ASSISTANT

January 1998 - July 1998

Support three Engineering Group Managers and entire Mid/Lux Upper Body

Department of 125 employees

Create/prepare reports, presentations, correspondence, records, and

spreadsheets using Excel, Word, PowerPoint & Lotus Notes

Maintain department files which require accurately logging information.

Files include Product Assembly Documents, records and reports

Upkeep on office equipment and supplies including fax machine, copier, and

printers

Maintain News Bulletin Boards / Agenda Bulletin Board

Produce special reports, charts as needed by requesting staff members

Responsible for depart credit card

1

2 Safelite Glass Corporation

PROMOTION TO LEAD OF DEPARTMENT

September 1996 - November 1997

Assume supervision of department whenever supervisor is absent. Ensure

smooth running of ten-person section. Assist associates with questions and

heavy workloads

Well versed in policy and procedures to give guidance and instruction

Training and development of new and existing associates

Direct input into new strategies. Spokesperson for the department

Statistical reports using Word and Lotus Notes

1 PROMOTION TO PRICE FILE COORDINATOR

2 December 1995 - November 1997

Review pricing options and confirm with sales and executive staff in

pricing and discounting

Set up National Corporate Accounts and ensure contracts are to customer

satisfaction

Responsible position where mistakes would be very costly

3 NEW ACCOUNTS ASSOCIATE

3 March 1995 - November 1997

Research and review customer credit information. Approve/disapprove

accounts for billing

Review audit reports, set up new accounts in the computer system, trade

reference inquiries

Communicate with retail stores to achieve customer credit needs

Data Entry. Use of TRW disc, Dunn & Bradstreet, Passport

1 Kent State University Music Library

LIBRARIAN ASSISTANT

September 1990 - December 1994

Research, fine control, general bookkeeping, specific faculty and staff

related duties

Use of Catalyst system - Ohio Link, DOS, Windows and Word. Employee

training

VOLUNTEER WORK

Summer and fall 1994

Tutor for English as a second language with Adult Basic Literacy Education

OTHER INTERESTS/HOBBIES

Self-Employed Piano Teacher

March 1996 - present

Piano teacher of students ages 5 and up, from diverse backgrounds

Taught 2 students that went on to Performing Arts Schools

Successful in advertising

EDUCATION

KENT STATE UNIVERSITY

December 1994

Bachelor of Fine and Performing Arts Degree in Music

Emphasis in teaching. Major instrument; piano, minor instrument; flute

1

2

1 REFERENCES

1. Phyllis Overmon: 704-***-****

I have known Phyllis for approximately 14 years. She was a co-

worker of mine from Coca-Cola Bottling Co. Consolidated in

Charlotte.

2. Adele Pope, Esquire: 803-***-****

I have known Adele for just under a year. She is my current employer.

3. Jeff Smith: 803-***-****

Jeff is my neighbor and friend. I have known him for a 1

years.

Contact this candidate