DANYALE CROSS

Communications Graphic Design Magazine Production Assistant Blogger Advertising

SUMMARY

Qualified Guest Relations/ Intern/ Assistant with 5 years in fast-paced customer service

Email

and call center environments. Personable and professional under pressure. Excelling at

acosv7@r.postjobfree.com

customer satisfaction and retention. Flexible, self-motivated, hardworking in deadline-

driven environments with superior communications, computer skills and telephone

Phone

etiquette. Build long term relationships with customers and delivers positive experi-

901-***-****

ences through high-quality customer care.

Address

3193 Tyrol Court Apt. 8 EDUCATION

Memphis, TN 38115 University of Memphis (U of M), Memphis, TN

B.A. in English Minor: Communications

Online Profilo/ Wedsite Expected Graduation Date: 08/2014

http://viewepic.wordpress.

com/ Related Course Work

Persuasive Writing American Literature To 1865

Accounts: British Lit To 1750 Lit Heritage: African-American

Twitter.com Technical and Professional Writing Web Design/Online Writing

Facebook.com Documentary Form Film Oral Communication

Wix.com Introduction to Film Survey Mass Communication

Google plus+

EXPERIENCE

References 08/2013-Present: Intern. Fellowship Member for OFA_TN

Available upon request Memphis,TN

08/2012- Present: Customer Service, Host

FedEx Forum, Memphis, TN

SKILLS

Scan and check tickets.

Creative problem solve,

Guide people to their seats.

MS Windows proficient,

Quick learner,

06/2013- 01/2014: Starbucks Barista

Multi-line phone talen,

University of Memphis Tiger Bookstore, Memphis, TN

Works well under pres-

Cashier/ Coffee maker

sure,

Social media knowledge,

12/2012-12/2012: Productions Assistant

Advanced clerical knowl-

edge, Americas Got Talent Productions, Cook Convention Center, Memphis, TN

Exceptional communica- Helped crew members set up and guide contestants to their audition rooms.

tion skills,

40 WPM typing speed, 05/2012-07/2012: Intern

Professional phone eti- WYPL Memphis Public Library Radio/News Station, Memphis, TN

quette, Organized tapes and completed tasks for on air camera and behind camera duties.

Articulate and well-spo-

ken, 06/2011-06/2011: Productions Assistant

Flexible, The Voice Productions, Cook Convention Center, Memphis, TN

Excellent planner and Helped crew members set up and assisted with guiding contestants to their audition

coordinator. rooms.

Contact this candidate