Anuj Jain

***** ****** **, ******* ** *****

acosuk@r.postjobfree.com, 650-***-****

SUMMARY

• Seasoned Sales Operation Business Process and IT expert. 17 years of extensive experience in implementation of

CRM sales tools, Business Intelligence and Master Data Management systems. Expert in post-acquisition sales system

and business process integration using cutting edge technology.

• Led global implementation of Salesforce CRM, Cloud9 for improved sales efficiency and manage pipeline and

revenue forecasting globally.

• Data quality solution expert in match, merge, de-duplication and enrichment of customer data

• Deep understanding of internet advertising based business models. In-depth knowledge and experience in deploying

business intelligence systems to provide Agency, Advertiser and Brand insights.

• Proven track record of driving data driven strategic initiatives by making recommendations to senior management

leading to increase revenue in reduction of operational cost.

• Extensive experience in aligning and producing results across business units in a complex organization.

EXPERIENCE

Yahoo

2011 – Present

Global Sales Process Sr. Program Manager

• Led global implementation of Salesforce CRM, Cloud9, and CRMFusion for improved sales efficiency, manage pipeline

and revenue forecasting globally.

• Led master data management project for Agency and Advertiser data, rolled out cutting edge technology solutions to

prevent real time duplicates, search before create. Implemented cleansing rules to catch duplicates and standardize

customer name and address.

• Led business processes automation solutions and identified cost savings to drive sales operations excellence.

• Drove growth strategy and brand insights by combining Yahoo, Kantar and ComScore data lead to additional $20M

revenue, a true data driven initiative to drive revenue.

• Led roll-out of dashboards to provide visibility, escalation and status of various sales operation initiatives.

• Aligned various stakeholders in a fast paced environment to drive business agreements.

• Single handedly drove various COO roadmap initiatives to improve sales productivity and effectiveness.

• Successfully implemented Informatica master data management to enhance customer intelligence and other data driven

initiatives.

Oracle

Director Global Sales Operations 2001 - 2011

• Recognized with several awards through-out the tenure for being a passionate leader with strong communication,

analytical and interpersonal skills.

• Served as a trusted advisor to senior executives and a go to person for simplifying and refining business process to

increase revenue and save time.

• Led the sales business team in CRM tools implementations such as Oracle, Siebel and Fusion CRM.

• Dynamically led and energized a multidiscipline global team with a wide span of responsibilities including strategic

planning & sales operations to deliver the solution based on the business needs.

• Demonstrated Leadership and provided career planning, coaching, performance management, skill development and

increased employee engagement.

• Led sales territories planning and implementation to support a 2000 sales reps team selling multiple products.

• Led multiple projects related to campaign, leads, lists, opportunity, territory, sales compensation and customers.

• Implemented B2B customer data intelligence using D&B company hierarchy, revenue, and industry classification to

improve sales go to market strategy.

• Implemented and led sales tools council to track the progress and status update to key stake holders.

Oracle

Principal Consultant 1998 - 2001

Successfully delivered fast paced system implementation at Fortune 500 companies.

Project: Oracle Application R11 Implementation for Toshiba Semiconductor, Japan

Responsibilities:

Partner with global counterparts (Asia, Europe, and Americas) to achieve the global sales and marketing process and

Planning. Built proposal for participate in technical architecture. Gathered the business requirement, verification of the

function solution design with client and monitored development activities. Ensured development components deliver on time

to meet the critical deadlines.

Project: Self Service Web Application R11 implementation for Textron, Milwaukee, USA

Responsibilities:

Set up of the descriptive flex fields, value set. As a system administrator registered new application and forms and concurrent

programs. Delivery and development work for web customer and other components of the Self-service web application.

Project: R11 Financial, Distribution, Manufacturing implementation for Osborn Kit Factory, USA

Responsibilities:

Gathered user requirements, mapping of requirements, set up of multi-org application, Identification of Gaps and provide the

custom solution, Conversion of data from legacy to new application, building all the required interfaces and Unit Testing,

System Testing, Y2K Testing and Performance tuning of interface program such as Order Import, Receivable Interface, Auto-

invoice and custom reports.

Project: R11 Financial, Distribution, Manufacturing implementation for Honeywell Inc., USA

Responsibilities:

Gathered user requirements, mapping of requirements, performed gap analysis. Managed the custom development activity and

mentored a team of consultant to ensure the product delivery on time.

Project: R11 Financial, Distribution, Manufacturing implementation for GE Medical Systems, USA

Responsibilities:

Functional / Technical consultant for testing of the Business Scenarios, Resolution for issues/concerns raised by the users

during the prototype for the Account Receivable, General Ledger and Order Entry Modules. Incorporate the Six Sigma quality

policy in every business needs.

Tata Consultancy Services

System Analyst 1995 to 1997

Worked as system analyst and successfully implemented Oracle Financials for several big customers.

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Education BS Computer Science, Nagpur University – India

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