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Customer Service Insurance

Location:
Miami, FL
Posted:
March 19, 2015

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Resume:

Isaias Quintero

(***) *** - ****

acossg@r.postjobfree.com

Objective:

To exceed in new challenges and professionally meet goals in modern work environments.

Education:

****-**** ***** **********, Bachelor’s degree in Science with Histotechnology Specialization.

2005-2008 Barry University, Bachelor’s degree in Science with a major in Biology.

2002-2005 Miami Dade College, Associate’s degree in Arts.

Work Experience:

May 2014 – Present:

Integrated Regional Laboratories (Core Lab)

Histotechnician I

Embed tissues from biopsies or extractions into cassette molds. Freeze paraffin molds and cut

blocks to prepare for microtome cutting. Cut tissue control blocks with microtome for manual

and automatic staining. Assist in automatic staining machine daily fluid maintenance and clean

up. Clean tissue embedding machine and upkeep tissue log book.

February 2014-May 2014:

University of Miami

Senior Insurance Representative

Provide assistance to medical groups by obtaining insurance authorization, confirming patient

schedules, and financially clearing accounts for billing purposes.

March 2013-February 2014:

United Health Corporation

Medica Insurance Medical Management, Clinical Coordinator

Obtain authorizations for all requesting medical providers by phone or by fax request.

November 2006-Febuary 2013: Baptist Health South Florida

Emergency Room Department, Patient Financial Representative I, II, and shift Lead.

Obtain incoming patient insurance information and collect patient signatures along with

copays or deductibles. Upgrade insurance accounts for inpatient and outpatient guests. Verify

insurance contracts and coordinate billing status.

Professional Licenses:

ASCP HT National Certification/License

Florida Histotechnician License

Summary of Qualifications:

Microtome tissue block cutting for Histology, tissue embedding, stain preparation and tissue

staining experience. Establish authorizations for all medical services. Answer phones for offices

receiving 1000+ calls and maintain professionalism. Microsoft word and data entry programs.

Customer service and team management experience. Quick learner, team player, and fluent in

English and Spanish.



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