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Manager Management

Location:
Pittsburgh, PA
Posted:
March 19, 2015

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Resume:

S T E F A N

T Z A N E V

***-

***-

****

*** *******

Dr.

acospy@r.postjobfree.com

Pittsburgh,

PA

15228

Experienced

Product

Manager

and

Entrepreneur.

Solid

business

and

product

development

skills.

Analytical

and

pragmatic

approach

to

problem

solving.

Focus

on

people

and

innovation.

Strong

work

ethic.

High

regard

for

craftsmanship.

Co-

founder

of

two

startups

Strategic

Planning,

Business

Modeling,

Business

Architecture

7

years

as

Software

Product

Manager

Commercial

solutions

in

Healthcare,

Information

Security,

Education,

Social

Networks,

Automation,…

International

experience

(US

and

Europe)

Project

Management

and

Team

Management

17

years

as

Software

Developer

on

commercial

products

MBA,

Tepper

School

of

Business,

Carnegie

Mellon

University.

PM

Certification,

Haas

School

of

Business,

UC

Berkeley.

MS,

Electronics

&

Automation,

Sofia

Technical

University,

Bulgaria.

E X P E R I E N C E

DBAZA,

INC.

(Healthcare

IT,

Internet

Startup)

Pittsburgh,

PA

VP

Product

Strategy

and

Business

Development,

Co-

founder

March

2014

-

Present

Business

Development

and

Fund

Raising:

• Strategic

planning

and

business

model

validation,

using

Lean

Startup

concepts

and

techniques

• Business

development

and

contract

negotiations

• Presentations

to

investors

and

business

advisors

Product

Development

and

Operations:

• Developed

product

roadmap,

requirements,

and

user

stories

• Managed

engineering

resources

and

projects;

hiring

and

managing

contractors

• Business

architecture

aligning

processes,

resources,

and

infrastructure

with

strategy

goals

• Reverse-

engineered

and

documented

(UML)

a

legacy

cloud

solution;

worked

with

a

client

on

documenting

and

extending

their

customer

support

workflow

(BPMN);

designed

REST

API

for

system

integration

around

the

newly

defined

client

workflow.

WeSpeke

(Internet

Startup,

Social

Media,

Language

Learning)

Pittsburgh,

PA

Product

Manager

June

2013

February

2014

Product

owner

of

a

language

learning

social

network

for

matching

language

learners

around

the

world.

• Worked

with

the

CEO

to

ensure

alignment

of

the

product

roadmap

with

the

business

strategy

• Business

modeling

and

KPI

tracking

using

Lean

Analytics

• Process

improvements

using

situation

analysis

(process,

technology,

resources,

strategy),

tools/process

research,

evaluation,

recommendation,

configuration,

documentation,

team

education,

tuning

• Worked

with

UX

designer

to

define

user

personas,

user

stories,

UI

prototypes

and

storyboards

• Project

management

SCRUM,

release

planning,

resource

management,

coaching

DBAZA,

INC.

(Medical

Device

Training,

Internet

Startup)

Pittsburgh,

PA

Strategy

Consulting

April

2013

July

2013

Leading

dbaza’s

first

formal

Strategic

Planning

project.

• Preparation

-

Strategic

Planning

team

selection;

Strategic

Planning

process

framework

introduction

• Strategic

Planning

-

value

chain

and

situation

analysis,

strategy

formulation,

implementation

planning

[ 1 ]

S T E F A N

T Z A N E V

412-

417-

3526

219

Mayfair

Dr.

acospy@r.postjobfree.com

Pittsburgh,

PA

15228

TRUSTWAVE

HOLDINGS

(Information

Security)

Pittsburgh,

PA

Product

Manager

April

2012

March

2013

Product

owner

of

3

information

security

products.

Geo-

distributed

team:

Pittsburgh,

Boston

and

Chicago.

• Customer

and

market

research,

roadmap

and

product

requirements

management,

release

planning

• Product

training

and

monthly

Q&A

with

sales

engineers

(SE);

focus

groups

with

Sales;

working

with

market

analysts;

deal

scoping

and

customer

negotiation;

weekly

reporting

to

senior

management

• Managed

the

pricing

project

for

a

new

multi-

product

(eight

products)

security

solution

• Monthly

analysis

of

SalesForce

sales

data;

identified

and

reported

issues

with

subscription

renewals

• Organizer

of

bi-

weekly

Launch

Readiness

Meetings

with

participants

from

all

company

departments

• Coordinated

and

formalized

delivery

process

for

the

Encryption

product

a

cross-

team

project

involving

Sales,

SE,

Delivery

Operations,

Provisioning,

Installation

Services,

Engineering,

and

tech

support

groups

• Helped

an

engineering

group

with

SCRUM

adoption;

configured

JIRA

(story/issue

tracking)

workflows.

PHILIPS

RESPIRONICS

(Medical

Devices

&

Software

Services)

Pittsburgh,

PA

Global

Product

Manager

December

2008

April

2012

Product

owner

of

a

product

portfolio

for

system

integration

(web

services

API,

HL7,

and

CSV

data

exporter).

• Market

requirements,

product

definition

(roadmap,

requirements,

user

stories),

running

Beta

programs

• Worked

with

marketing

managers,

sales,

product

support,

customer

services,

and

IT

on

product

pricing

and

launch

plan.

Prepared

SA’s

and

NDA’s;

process

definition

for

onboarding

and

supporting

customers.

• Worked

closely

with

the

engineering

teams;

contributed

to

the

product

architecture

discussions.

Manager

of

Customer

Technical

Support

December

2008

March

2010

Appointed

by

the

General

Manager

to

form

and

lead

a

Customer

Technical

Support

group.

Recruitment

and

professional

development

of

the

group

members;

established

issue

escalation

and

management

processes;

selected

IT

infrastructure

and

tools;

weekly

status

reports

to

senior

management

and

the

engineering

groups.

Results:

In

three

months

the

team

was

formed,

a

new

process

defined,

and

a

new

tracking

system

in

place.

50%

of

tickets

resolved

within

one

day

(up

from

10%);

75%

resolved

in

four

days

(up

from

20%).

Senior

Software

Engineer

May

2003

November

2008

Architecture

and

development

of

a

SaaS

(cloud)

patient

management

system

(PMS)

Full

SDLC

of

an

HL7-

based

integration

solution

between

Philips’

PMS

and

Veterans

Affairs’

Computerized

Patient

Record

System.

Zero

bugs

from

the

field

due

to

adoption

of

automated

unit

tests.

Led

the

refactoring

of

group’s

main

product.

Defect

rate

dropped

in

half;

maintainability

increased.

Educated

the

dev

team

on

best

coding

practices,

design

patterns,

UML,

and

conducting

effective

meetings.

Introduced

SCRUM

and

Test-

Driven

Development

(TDD)

processes.

Researched,

deployed,

and

configured

a

defect

tracking

system.

Successful

pilot

led

to

adoption

by

entire

engineering

unit.

Improved

collaboration

between

dev

and

test

teams,

promoting

TDD-

based

process

change

P ITTSBURGH

S PEEDSKATING

C LUB

Pittsburgh,

PA

Member

of

the

Board,

Competitive

Speedskater

March

2002

May

2005

Helped

the

club

with

organizational

issues

and

training

process.

Created

and

maintained

club’s

web

portal.

Z AXEL

S YSTEM S,

I NC .

(Digital

Video,

Startup)

Pittsburgh,

PA

Senior

Software

Engineer

June

2001

May

2003

Project

Manager,

Architect

and

Lead

Developer

for

a

distributed

HD

video

presentation

system.

Led

an

initiative

for

establishing

a

software

process

created

company’s

first

PRDs

and

unit

test

suites.

[ 2 ]

S T E F A N

T Z A N E V

412-

417-

3526

219

Mayfair

Dr.

acospy@r.postjobfree.com

Pittsburgh,

PA

15228

M EDIA S ITE,

I NC .

(Internet

Multimedia,

Startup)

Pittsburgh,

PA

Technical

Team

Lead

/

Software

Engineer

Aug

1999

June

2001

Designed

and

implemented

a

module

for

editing

of

video

segmentation

and

metadata.

Contributed

to

establishing

a

3-

tier

customer

support

structure.

Initiated

adoption

of

formal

waterfall

SDLC

and

PRD’s.

Created

formal

procedures

for

bug

tracking

and

for

new

employee

orientation.

M ANRO,

LLC

(Software

Consulting)

Sunnyvale,

CA

France

Germany

England

Co-

founder

/

Staff

Engineer

June

1994

July

1999

Responsible

for

all

aspects

of

the

SDLC.

Communicated

with

clients.

Team

professional

development.

Led

an

initiative

for

process

improvement,

resulting

in

company’s

ISO-

9000

certification.

P OINT

L

F RANCE

(Industrial

Automation)

Sofia,

Bulgaria

Software

Engineer

Jan

1991

May

1994

Developer

on

a

Supervisory

Control

&

Data

Acquisition

(SCADA)

product;

also

wrote

product

documentation.

T ECHNICAL

U NIVERSITY,

S OFIA

(Department

of

Robotics)

Sofia,

Bulgaria

Programmer

Feb

1990

June

1990

Developed

a

neural

network

simulator.

Developed

an

assembler

compiler

for

ZORAN

signal

processor.

E D U C A T I O N

P HILIPS

R ESPIRONICS

Pittsburgh,

PA

Product

Management

multiple

marketing

courses

(Innovate,

Create,

VPH,

2011

Power

Messaging,

Go-

To-

Market)

U NIVERSITY

OF

C ALIFORNIA,

B ERKELEY

-

H AAS

S CHOOL

OF

B USINESS

Berkeley,

CA

Product

Management

Certification

Program

May

2009

C ARNEG IE

M ELLON

U NIVERSITY

T EPPER

S CHOOL

OF

B USINESS

Pittsburgh,

PA

Master

of

Business

Administration

(MBA)

March

2008

Concentration:

Marketing

and

Strategy

Affiliations:

Tepper

Business

and

Technology

Club,

Tepper

Consulting

Club

TEQ

GmbH

Chemnitz,

Germany

ISO

9000

Training

Program

(incl.

ISO

9000-

3:

Guidelines

for

applying

ISO

9001

July

1999

to

computer

software)

T ECHNICAL

U NIVERSITY

OF

S OFIA

Sofia,

Bulgaria

Master

of

Science

in

Electronics

and

Automation

July

1990

Concentration:

Electronics

and

Microelectronics

Affiliations:

University

Ski

Club

[ 3 ]



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