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Customer Service Manager

Location:
Glen Burnie, MD
Salary:
30,000.00 a year
Posted:
March 20, 2015

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Resume:

Joseph G. Hodges

*** ****** ******

Brooklyn Park, MD 21225

410-***-****

acos25@r.postjobfree.com

March 10, 2014

Resume For Joseph G. Hodges

Objectives: *To obtain a full time position with a fortune 500 company, work my way up

in the company, and learn as much as possible on my way up

Training: *Graduated Glen Burnie High School in 2000, with a diploma in general studies

*Associates Degree from Anne Arundel Community College in 2003, with a degree in

Communications.

*Bachelor’s Degree from Baltimore County Community College in 2009, with a

degree in Chemical Dependency Counseling

Summery* I turned 32 years old in December, and I realized that life can pass you by in the blink

of a eye. That is the main reason that I like to try out different types of jobs to see what I actually

enjoy and could see myself doing the rest of my life. I have held multiple positions in my 18

years of work experience.

Work History: *Food Lion Glen Burnie MD, 21060 *Assistant Customer Service Manager &

Bookkeeper /2004-2007-$12.75per hour

Daily Duties* I was in charge of the entire front end of the super market, I the customer service

desk, handled all Western Union transactions, handled all of the money orders, and check

cashing services. I was also responsible for making sure that all the money in the safe was

accurate to the penny before taking over for my shift, counted all cashiers tills and balanced them

and made daily deposits, managed the Brink’s deposit pick up % the change order we would

receive from them also. At closing, I would count all currency and make the daily deposit and

lock the entire store and then my job was completed. Later on after I mastered the Assistant

Customer Service Manager job, I was again promoted to their full time bookkeeper.

*Wendy’s (Davco Resturants) Crofton, MD 21114 *Started as a crew member in

1999and when I left in 2004, I was a General Manager of my own individual Wendy’s

restaurant* 35K a year salary

Daily Duties* Full and total control over 3 subordinate assistant managers. I was in charge of all

employee staffing needs, and all disciplinary procedures as well. I was in charge of keeping our

budgets & food and labor costs down, and I did that very well, and my team and myself received

bonuses each and every quarter.

*Traffic Control Services Llc. Glen Burnie, MD 21061 *2012-2015(current)

Controlled work zone set ups and made sure it was done to the SHA specifications



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