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Project Manager Management

Location:
Vista, CA
Posted:
March 18, 2015

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Resume:

ANDREW (AJ) BOVEE

Office: 760-***-**** acorz8@r.postjobfree.com

EXECUTIVE SUMMARY

Nearly my entire professional career has been devoted to Program and Project Management, all within the

Healthcare and Banking verticals. Although most of my work has been focused on Information Technology

project assignments, I have evolved my practice to include projects driving IT projects from the business end of

projects. My passion for project management translates into my full commitment to achieving project success,

especially those requiring extraordinary effort, creativity, leadership, and technical skills.

For virtually all of these Projects I retained full accountability for all aspects of the work, including budget,

scope and schedule, stakeholder communication plus the formation and management of supporting PMO’s.

Most of these Projects were implemented employing SDLC’s and framework consistent with prevailing

standards (e.g. ITIL, PMI) as well as more contemporary DLC processes (e.g. RAD, Six Sigma)with required

custom modifications necessary to ensure the project work remained consistent with the architecture of the

staff, the policies and practices of the company, and its wherewithal to complete the work.

All Programs and Projects undertaken met or exceeded their primary goals, the most prominent including key

responsibilities in planning and implementing Kaiser Permanente’s EPIC Program ($5+BB), Medicare Part D

(cost over $100MM, and collects annual, additional revenues exceeding $250MM), and a de novo Self Funding

Program (cost $135MM) which added significant market reach and expansion to Kaiser Permanente.

In addition to very large projects, I have had identical success with ground level assignments, offering

outstanding opportunity for me to remain connected with evolutions in healthcare business and technologies.

This is exemplified by projects such as ICD 9 to ICD 10 conversion, clinical and business Informatics using

emerging EHR architectures (e.g. EPIC’s Cogito DW), and WEB development using .NET and Cold Fusion.

RECENT EMPLOYMENT HISTORY

AJ BOVEE, LLC

PROGRAM/PROJECT MANAGER 2009

PRESENT

KEY CLIENTS/PROJECTS:

• UCLA Interim Manager, Data Integration projects (1/14 10/14)

o Managing large Informatics projects in support of continuing Revenue Cycle, MU, ICD 10

work for faculty and hospitals

o Expansion of services compendium and centralization of Informatics Services

o Detailed integration activities with all aspects of EPIC Clarity and Cogito

o Integrated data from diverse sources including GE Centricity, Cerner Lab, Allscripts,

Meditech

o Managed complex project comprised of 19 Universities in integrating legacy business, Lab,

Pharm and encounter clinical data (High Value Healthcare Collaborative)

o Implemented Ascender P4P application

o Implemented major portions of Crimson

o Developed departmental level process flow for projects and custom SDLC and process for

project scope management through ITIL based best practices including artifacts and enterprise

change management..

• State of Nebraska Provided Project Consultation in support of ICD 10 Medicaid

transformation(11/09 4/10)

o Evaluate Departmental readiness for Program

o Performed Gap analysis on MMIS

o Crafted an approach and strategy for Development, Testing, and all relevant Operational areas

within Department

o Designed Program structure, technical solution, and implementation strategy

• Kaiser Permanente Provided consulting in support of Medicare (ongoing, ad hoc)

o Support for ongoing Medicare integration projects with EPIC

o Provide ICD 9 to 10 roadmap and impact assessment with proposed supporting

architecture/design

o Performed evaluation for replacement PBM

o Provided Revenue Cycle consultation for Medicare participation

• DaVita/Healthcare Partners 6/2011 2/2013)

o Rescued and delivered a key strategic, Tier 1 WEB application system providing full Referral

Processing (RMS) to 5,000+ physicians in the HCP network (6/11 current)

o Replaced numerous project personnel, recalibrated sponsor involvement and responsibility for

functional requirements

o Inculcated best practice for risk management, Change Control/Management, and reporting.

o Integrated functionality with GE IDX and EPIC for tightly integrated functionality

o Re architected HCP’s server infrastructure to accommodate Load balanced, 300 TPS

processing requirements. Reviewed and modified various components of infrastructure.

o Drove the Project using Cold Fusion and .Net technologies for WEB development

o Modified RMS to accommodate functionality involving interaction between ICD 9 and 10.

KAISER PERMANENTE, Pasadena, CA

2002 – 2009

Director, Medicare Systems and PMO

Principal Program Director

Director, Mega Programs

Hired to lead the establishment of a Business Partnership model of operation plus the transformation of Kaiser

IT major investment Programs; played a major role in KP’s massive clinical replacement (EPIC) As the

accountable IT representative and head of Solution Design & Consulting and reporting jointly to Program

Executive and IT CIO, led an elite group of 200 consultants, SME’s, architects, and physicians responsible for a

wide and detailed array of projects critical to the completion of the Program’s success. After completion,

assumed leadership and full accountability for the creation and integration of two equally critical Health Plan

Programs, both of which constituted the most successful business facing Programs accomplished in recent

memory, while totally transforming Project Management processes. Finally, the successes of the Medicare

products led to my appointment to lead all Medicare/Medicaid Projects under the rubric of "Medicare IT".

Key Projects:

• Successfully implemented significant areas of KP’s EPIC implementations including requirements

analysis and development, Scope of Program, project planning, strategic and tactical planning,

infrastructure, POS, and technical solutions for other non EPIC functionality

• Planned and managed integration activities for ancillary systems including Pharmacy (an accumulation

of disparate systems), Lab (Cerner, McKesson), Radiology (GE)

• Led planning, GAP analyses and project launch for ADT, Resolute, Tapestry, and Cadence.

• Worked with enterprise architects and EPIC designers to develop EMR strategy and implementation

plan, designed technical solutions for Care Everywhere synch processes and Revenue Cycle

requirements.

• Managed scores of major Projects in direct support of overall implementation including all Clarity

reports, Tapestry, SSO, Dictation and Transcription, Disaster recovery, Pharmacy, and Call Centers

• Re conceived and implemented wholesale change to Program/Project management to reflect increasing

need for reproducible and predictable project work. This included needs for forecast accuracy, time

management, end to end testing and performance measurement, while being held accountable for

established business cases. Built, managed and evolved numerous PMO’s to provide consistent

process; change, risk and budget management; tools and common communication for constituent

projects; and, special processes for managing complex Programs.

• Successfully conceived, developed and operated Kaiser’s Medicare MMA Part D. This Program

required KP to invest well over $100MM to develop a high integrity, high performance transaction

processing capability. The success reset a hostile relationship with CMS while serving nearly one

million Medicare insured and adding hundreds of millions to Kaiser’s revenues and net operating

income.

Successfully conceived, developed and operated a full function, Self Funding product, critically required to

rescue major corporate clients and round out Kaiser’s portfolio of Products.

Represented Healthplan in both Revenue Cycle and ICD 9/10 Program Steering Committees.

WELLPOINT HEALTH NETWORKS, Woodland Hills, CA 2001

– 2002

Vice President, Enterprise PMO and Project Management

Reporting to the CIO, had accountability for all projects related to technology and technology architecture, IT

Mergers and Acquisitions, and the roadmap for consolidations of applications, sun setting for legacy apps, and

implementation of corporate strategic plans.

Key Projects:

Managed all projects within application development and most operational areas within IT.

Re established best practice development methodologies consistent with the diverse development

environment resulting in significant uptick in production and team spirit.

Designed, staffed and operated the corporate IT PMO, successful at aligning all major

technical Programs/Projects and associated metrics, communications and processes, thereby achieving

transparency for all phases of project work and accountability between IT and business executives

eventuating in meeting Project performance goals.

Restructured operations and telecommunications infrastructure and revamped poorly

constructed web service, thereby providing Wellpoint with a secure medium for member

communications and operation elements crucial to expansion and high integrity operation.

Partnered with business leaders to successfully re establish claims processing workflows,

implemented automated workflow (Pegasus) to improve processing times and auto adjudication rates,

and integrated the numerous, acquired claims processing systems inherited from acquired companies.

Established and operated an IT mergers & Acquisitions capability and spearheaded integration efforts of

three major acquisitions of State Blue Cross companies purchased by Wellpoint, resulting in overall growth

and efficient operation.

Developed comprehensive roadmap for IT physical and logical infrastructure, which included strategies to

enhance overall efficiency and improve time to complete changes.

FREMONT COMP, Glendale, CA 1998

– 2001

Program Director, Infrastructure and Operations

PMO and COE Director

Hired to work with/for corporate executives to conceive, staff and run key strategic programs/projects

enhancing corporate operations in order to establish Fremont Comp as the premier national Worker Comp

Corporation.

Key Projects:

Successfully conceived and led all Projects/Programs relating to Operations, Infrastructure, Applications

and out sourced vendor management.

Implemented an IT wide PMO and COE to form nucleus for centralized project intake, change

management, and efficient staff utilization

Drove uptime, as measured from workstation performance and availability, from 70% to 99.99%.

Partnered with Executive Management in support of efforts to enhance margins and rebuild business to

turnaround depressed premiums with an ambitious strategy to grow the business nationally.

Managed and operated the IT integration of two major corporate acquisitions, resulting in 200% increase in

annual premium volume.

Conceived, developed and operated the architectural model for WAN and LAN, Internet and Intranet, and

led the expansion of the business infrastructure, growing to 75 sales offices nationally.

Managed outsourced relationships with EDS and IBM Worker Comp and claims processing systems.

Then, as successor in house developed system was ready for deployment, led activities with vendors to “in

source” those operations.

Led the successful remediation of all outsourced and in house computer systems for Y2K.

WASHINGTON MUTUAL BANK, Northridge, CA

1996 1998

Vice President, Enterprise PMO

Originally hired to lead wholesale infrastructure upgrade and migration from second generation equipment

throughout Great Western Bank, was retained by successor bank, Washington Mutual, to lead major projects

in Infrastructure, Mergers and Acquisitions, and convergence of applications systems related to bank

operations.

Key Projects:

Conceived, designed and managed a total transformation of the Great Western infrastructure resulting in

significant uptime improvement while establishing a consistent architecture for operation and

communication. This transformation greatly improved all aspects of communications throughout the

enterprise, while saving millions in maintenance costs.

Re built operations to accommodate the acquisition of several California Banks into the WAMU

infrastructure and Operation. These elements were critical to the aggressive expansion of WAMU and each

success empowered the next through the evolution of the technical processes.

Drove applications migration teams to converge multiple bank operation under a single set of operating

software.

Successfully revitalized Mainframe operations including the migration from Hitachi to IBM mainframes.

Re organized and re aligned operations and development groups to exploit emerging work and

contemporary approach to project management.

CAIR SYSTEMS CORPORATION, Irvine, CA

1991 1996

Vice President / Enterprise PMO

Principal Program Manager

Key Projects:

Re conceived, developed and operated entire Property and Casualty Insurance Product line into a more

competitive and contemporary architecture.

Invented and innovated a number of products to enhance revenues, extend company lifespan, and preserve

market presence.

Employed OCR technologies to provide cost effective way products to enable physicians and dentists to

transmit electronic dental claims.

Re ported Physician Practice Management Systems for transparent operation under multiple OS’s

EDUCATION and PROFESSIONAL DEVELOPMENT

US Navy-- Electronics Technician School

University of Washington, Seattle, Pacific Coast Banking School Graduated 1989

PMI---PMP Certification in process

ICD-10 courses through PMI and HIMSS

EPIC various classes (Clarity, Resolute, Cadence, ADT/Prelude)

Six Sigma Courses

Affinity Groups:

• PMI

• HIMSS

• ICD-10 Professionals Networking Group

• PMO Directors

• Healthcare Executives Network

• Project Manager Community

• Healthcare-IT/EHR/HIS

• The Project Manager Network

• LinkedIn

• The Open Group



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