Cathy Pinnock

*** ******** ******** **

( Gotha, FL 34734 407-***-****(

acorn6@r.postjobfree.com

Registered Marriage and Family Therapist Intern IMT 2257

Counselor with the ability to quickly assess and diagnose mental

health issues, write treatment plans and counsel clients. Utilize various

theories to help improve family relations, marriage dynamics and provide

information for community resources.

Education

Palm Beach Atlantic University, Orlando, FL

Master of Science- Counseling Psychology (MS) - Marriage & Family Therapy

(GPA 3.85)

Graduated December

2014

Simmons College School of Management, Boston, MA

Master of Business Administration (MBA) - Marketing and Finance

Graduated August 1994

University of Hartford, Bloomfield, CT

Bachelor of Fine Arts (BFA) - Advertising Design

Graduated May 1979

Competencies/Skills

Marriage and Family M Market Research & Professional Writing

Counseling Analysis Skills

Multi-Cultural Counseling Account Management Effective Presentation

Career Counseling Marketing Management Skills

Treatment Planning Experienced Problem Effectual Report Writing

Mental Health Diagnosis Solver Experienced Community

Social Worker Strategic Marketing & Relations,

Sales Volunteer Recruitment, and

Planning

Volunteer Development

Employment Experience

Real Life Christian Church Clermont, FL

2014-present

Counseling Intern

Supervise group therapy sessions for program participants with substance

abuse backgrounds, grief and loss issues, and marriage and family

conflicts.

Conduct client intake sessions to gather medical, psychosocial and family

history of couples

and individuals.

Utilize interventions to help couples discover problematic areas of

communication

and resolve relational issues in their marriage utilizing biblical

principles.

Use Role Playing and other techniques and develop goals for clients to

rectify issues and change patterns of unhealthy family dynamics.

Confer with couples in order to develop success plans for post-counseling

strategies.

Gilstrap & Associates Orlando, FL

2014

Counseling Intern

Conduct client intake sessions to gather medical, psychological and

family history of couples, families and individuals.

Develop assessments to determine mental health of clients and write

treatment plans

which include goals and interventions to help clients heal.

Work with clients to uncover issues of depression, anxiety, and other

mental health issues

to help them reduce stress and develop a healthy and productive lifestyle.

Work collaboratively with Physicians and Medical professions to discuss

mutual client's medical issues, medications and impact on their mental

health.

Florida Hospital Medical Group Maitland, FL

2013-present

Float Pool Staffing

Greet patients and conduct registration intake with patients of several

Primary Care and Specialty Physician offices.

Schedule patient appointments and handle inquiries of practice.

Process patient's co-payments and handle financial reconciliations.

Perform insurance verifications as needed.

Keep informed of changing insurance regulations,

Help patients receive medication refills, book appointments, and scan

patient

information into the Electronic Medical Record (EMR).

Utilize counseling skills to help patients who need compassionate

understanding.

Palm Beach Atlantic University Orlando, FL 2013

Graduate Writing Coach

Assisted students with formulating ideas and writing informative and insightful papers.

Instructed students with proper grammar, punctuation and sentence structure.

Helped students formulate papers to adhere to APA style writing guidelines.

The Mark Travel Corporation Orlando, FL

2004-2012

Southwest Airlines Vacations--Associate Marketing Manager

. Created marketing and sales opportunities with key tourism partners;

SeaWorld San Diego,

Disneyland Resort and Universal Studios Hollywood to position

Southwest Airlines Vacations

as their preferred tour operator.

. Conducted competitive analysis against key competitors to insure

corporate pricing was lower

than other online tour operators; Expedia, Orbitz & Travelocity.

. Oversaw a committee comprised of operations, pricing, customer service

and marketing managers

to insure profitability was achieved in tour package pricing.

Hope Worldwide Los Angeles,

CA 2002-2003

Director of Volunteer Services

. Managed a collaborative partnership for the America's Promise

Organization with

10 non profit and government agencies for a tutoring and mentoring

afterschool program

in the Los Angeles Unified School District.

. Recruited, screened, trained and managed over 200 volunteers for 3

Community of Promise

programs to help elementary students improve reading, writing, and

test taking skills.

. Provided training and leadership for large community fund raising

events and helped

increase financial support by over 20%.

The Walt Disney World Company Lake Buena Vista,

FL 1997-2001

Associate Planner, Group and Convention Marketing

. Developed and help manage a $1,000,000 media budget targeting premier

Human Resources & Professional Development publications.

. Collected and tabulated data for over 5,000 surveys for the Disney

Institute Professional Development Programs and identified trends of

attendees from various industries.

. Analyzed customer satisfaction surveys for all Walt Disney World

Properties to look at areas for improvement and implement guest

suggestions.

Other Activities

Spiritual Ambassador- Florida Hospital Medical Group

Care Counselor, Prayer Partner- Real Life Christian Church, Clermont, FL

Member-American Counseling Association (ACA)

Contact this candidate