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Customer Service Sales

Location:
Ferndale, MI
Posted:
March 18, 2015

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Resume:

Bridgette E. Harris

**** **** ********* **** ***, Detroit, Mi. 48214

248-***-****

Email: acor51@r.postjobfree.com

Account Executive

Highly qualified Account Executive with over 15 yrs. of extensive experience and

progressive growth in directing all aspects of banking operations. Articulate with strong

communication and diplomatic qualities. Leadership skills to facilitate business

growth, strategic marketing analysis, key account management, and financial

administration initiatives.

Area of Expertise

General Office Skills Customer Service

Project Management Scheduling

Marketing and Sales Report Preparation

Strategic Planning Risk Assessment

Cash-Flow Analysis Debt-to-Income Ratios

Loan-to-Value Ratios Professional Presentation

Core Competencies

Results-driven professional with over 15 yrs of Banking and Managerial

experience. Proven ability to effectively handle management responsibility with

minimal direction. Solid communication, interpersonal, leadership skills.

Strong organizational, time management, and analytical skills.

Energetic, dependable, and self-motivated with a high degree of collaborative

work integrity.

Professional Profile

Wells Fargo Bank NMLS# 198654 6/2013 – October 2014

Mortgage Consultant

Document retail residential mortgage funding over the past 15 months referred

primarily from established, local, external sources

Originate loans at least $1mm per month

Underwrote and processed loans when necessary

Strong client service skills

Professional Profile Continue

Quicken Loans NMLS# 198654 10/2008 - 12/2010

Loan Officer

Developed and maintained constructive relationships between clients and

colleagues.

Analyzed and resolved escalated problems within in a timely manner

Prepared monthly sales presentation for outside realtors

Audited files on a monthly basis for corporate compliance.

Odom Financial 09/2003 - 10/2006

Branch Manager

Exceeded monthly sales performance for branch 2yrs consecutively

Managed 12 loan officers, 4 processors

Processed over 20 retail and wholesale loans

Tracked sales performance on a monthly basis

Developed and maintained client services to ensure excellent customer service

Trained all new hires on company policy and procedures

Prepared weekly sales meeting material for outside presentations

K&B Financial/Sayed Construction 11/2006/12/2007

Branch Manager

Processed residential and commercial loans

Closed 8 to 10 residential loans per month

Education & Training

Mercy College of Detroit 1978/1982

BS Business Finance/Fashion Merchandising



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