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Service Management

Location:
Santa Clara, CA
Posted:
March 16, 2015

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Resume:

Srihareesh

Santa Clara, CA

acoqzp@r.postjobfree.com

646-***-****

Experience Summary:

. Over 7 years of professional IT experience on BEA WebLogic, JBOSS,

Apache and iPlanet Administration for Production, Development, and QA

environments

. Proficient in handling all the aspects of installation, configuration,

performance tuning, upgrade, administration, security and monitoring

on JBOSS 4.x/5.x/6.x, WebLogic 9.x/10.x/11g, Apache Tomcat 6.x/7.x,

Oracle iPlanet, Apache http web/application servers.

. Has experience including requirement gathering for new business

initiatives, analyze, infrastructure planning, design, deployment and

maintaining middleware infrastructure of production and non-production

environments.

. Hands on SOA implementation for large scale applications.

. Programming experience on Java/J2ee: Struts, Servlets, JSP's,

Hibernate, and Unix Shell scripting.

. Hands on experience on load balancing (F5, CISCO, mod-proxy and mod

cluster) for stable, scalable and high availability of large scale

applications.

. Implementation of IBM Tivoli Workload Scheduler for automate, execute

and tracking schedule jobs of various platforms for distributed

systems.

. Strong experience in L3 Support for troubleshooting P1 priority issues

and root cause analysis (RCA) through problem management.

. Hands on experience on clustering configuration for failover,

scalable and robust applications.

. Configuring LDAP interface and web/SSO agents on application, web

servers for SSO implementation.

. Experience on JBOSS Operations Network (JON) installation,

configuration for centralized management for JBOSS Enterprise

Application Platform and other middleware products.

. Experience in tuning JVM (heap size, garbage collection, perm size) to

improve memory utilization.

. Good knowledge on web services, SOAP and REST Protocols.

. Performed POC's as needed to determine technology solutions for

various business requirements.

. Migration of applications from Windows/Solaris/Unix to Linux VM

servers

. Architect solutions for business requirement and providing stable

infrastructure.

. Experience on managing the applications related to LDAP, Kerberos and

SSO authentication.

. Configuring LDAP interface and OPEN SSO agents on application, web

servers for SSO implementation.

. Experience in secure socket layer (SSL), digital certificates

installation and configuration.

. Administration and configuration experience with various J2EE mules

like JDBC, JMS,JCA, JNDI, JTA, JAAS, Connection and thread pools

etc.

. Applying product security patches to meet security compliance and

addressing vulnerabilities.

. Strong Experience on Incident, Change and Problem management with

Service-Now and Remedy tools.

. Hands-on Service & Infrastructure Operations support to internal and

external customers in accordance with the terms of the established

Service Level Agreements (SLAs).

. Application profiling and Monitoring setup using Site scope/HP open

view.

. Very good knowledge on TCP/IP, Routing, Firewall, DNS and other

Network concepts.

. Documentation and recording all failures and maintaining in SharePoint

sites.

. Strong experience on creating DR plan and execution of DR test

(Disaster Recovery Plan) for mission critical applications.

Technical Skills

. Operating Systems : Linux 5, Solaris 8/9/10, HP-UX, Windows

2003/2008

. Web servers : Apache 2.x, I Planet, SUN Web

Server 6.0 /7.0, IIS 7.0/6.0/5.x

. Application servers : WebLogic Server 8.1/9.x/10.x/11g,Tomcat

6.x, JBOSS 4.x, 5.x and 6.x

. Programming Languages: C++, Java/J2EE

. Web Technologies : EJB, HTML, Servlet, JSP, XML

. Databases : Oracle 8i, MS SQL Server

2005/2008

. Script Languages : Shell Script, Java Script and ant

. Version Control Tools : CVS, Rational Clear Case

. Directory Servers : Microsoft Active Directory, Sun Java

System Directory.

. Protocols : TCP/IP, FTP, SSH, SCP, SFTP,

HTTP and LDAP.

. Tools : Remedy, Service-Now, ANT.

Education

Master in Computer Applications IGNOU

Work Experience:

IBM/Applied Materials, Santa Clara, CA March

2010 to Present

Weblogic / JBOSS / Middleware Administrator

Roles & Responsibilities:

. Installation, configuration and administration of JBOSS Servers

4.3.x/5.x/6.x, Apache tomcat 5.x/6.x and Apache 2.0.x/ 2.2.x running

on windows, SUN Solaris, HP-UX and Linux.

. Installation, configuration and administration of WebLogic 11g on

windows

. Maintain JBOSS different environments i.e. DEV, QA and Production

environments.

. Configured Application server cluster and integrated with Apache Proxy

server instances.

. Monitoring the performance of External and Intranet applications.

. Performance monitoring, tuning and troubleshooting WebLogic, JBOSS,

Tomcat and Apache server Instances.

. Deployment of various application packages including JAR, WAR, and EAR

on web/application Servers. Troubleshooting all build related issues

at the server and application level using Maven, Ant tools.

. Installation and configuration of Apache and Sun-One web servers as

proxy servers in DMZ layer.

. Increasing application availability and scalability through load

balancing

. Setup Load balancing for the applications through Mod-Proxy, Mod-JK

modules.

. Cloning, refreshing Dev. instances from production depending on the

business requirement.

. Working with different vendors on bug fixes /critical issues and

seeking suitable patches and applying In all environments.

. Actively working on SSL (secure socket layer) certificate Installation

for external applications.

. Working on SSO and LDAP interface related to issues

. Troubleshooting and resolving various (critical) issues related to

environment and application issues and automating various

administrating activities through scripting.

. Maintenance and configuration management for the applications

including, Install vendor patches, configure for stability, security

and maintainability and troubleshooting of application issues.

. Collaborate with application owners/managers and enterprise

infrastructure staff.

. Supported multiple integration projects in the middleware space,

troubleshooting middle-tier issues and assisting developers on

infrastructure related issues.

. Hands-on Installation of new middleware software releases, system

upgrades, evaluate and install patches and resolve middleware software

related problems.

. Load testing on Application Servers and preparing hourly

server's/application's performance reports.

. Meeting the SLA's and in charge for Production Service Deliveries.

. Tracking the open tickets using Service Now and resolving in timely

manner to meet the SLA.

. Administering web/app servers; including troubleshooting, applying

applications

. Patches, custom code promotions and system monitoring.

. Worked on app and web servers upgrade from minimum supported versions.

. Setup automation of deployment for JBOSS Application Servers.

. Investigates, analyzes, and resolves performance issues with

production applications.

. Provides enhancements, maintenance development and integration of

software and hardware and upgrade systems.

. Performs problem isolation, resolution and follow-up on various

customer problems.

. Creates Quality Management documents for internal support teams.

. Involved in DR plan and execution of DR test (Disaster Recovery Plan)

for mission critical applications.

. Maintain customer satisfaction by delivering all support requests on

time.

Environment: WebLogic Server 11g, JBOSS 4.3.x/5.x/6.x, Windows Server

2003/2008, Red Hat Enterprise Linux 5.3, SUN Solaris 10, HP-OVO,

Jdk1.4/1.5/1.6, Oracle 10g/11g, IBM DB2, CVS, SunOne 6.1, Apache 2.1/2.2,

BMC Remedy and Snow.

CGDA -- Controller General of Defense Academy April

2007 to June 2009

Weblogic/ JBOSS / Middleware Administrator

Roles & Responsibilities:

. Involved in development of Admin and PIS modules Across different

Group's of 'A','B','C' &'D'.

. Involved in Development of Action classes and Middle layer Using EJB

. Involved in Development of JSPs and Servlets

. Responsible for integrating Front-end (Jsp), Middle tire (Struts,

EJB3.0) and Back End (Entity Beans)

. Generating the Report Using Jasper Reports.

. Involved in Requirement Gathering phase. Participated effectively in

different client meetings

. Involved in Preparation of SRS & SDD

. Involved Preparation of Prototype Using JavaScript

. Preparing repots using Jasper tool

. Jboss Administration with Installation, Configuration, and deploying

applications on all platforms like Windows, Linux.

. Weblogic Administration with Installation, Configuration, and

deploying applications on all platforms like Windows, Linux.

. Performed J2EE application deployment and administration including

JAR, WAR, and EAR files

. Deployed applications on multiple Jboss instances

. Involved in periodic backing up of configuration files

. Performed system administrator level duties such as regularly

monitoring user level activity, checking system logs, monitoring

system performance

. Setup automation of deployment for JBOSS Application Servers.

. Responsible for tuning the JVM to suit the specific application needs

. Maintain customer satisfaction by delivering all support requests on

time

. Responsible for creation and configuration of Connection Pools, Multi

Pools, and Data Sources for various applications

Environment: JBOSS 4.3.x, weblogic 9x/10x, Jdk1.4/1.5, Oracle 10g, CVS,

Ant, Windows Server 2003/2008, JSP, Servlet, EJB.



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