Tina D. Palmer

*** *. ******** ****** #*

Hagerstown, MD 21740

Phone: 240-***-**** Email: acoqyd@r.postjobfree.com

QUALIFICATIONS

Offering a solid background based on 10+ years of professional experience in various customer service and healthcare environments with demonstrated success.

* Strong in human factors and public relations - can quickly establish a positive and productive rapport with clients, subordinates, and management at all levels.

* Demonstrated the ability to handle multi-task levels of responsibility effectively.

* Ability to work independently and with minimal supervision.

COMPUTER SKILLS

Stat2, Patient Care Technologies, Centricity, Microsoft Office Suite, Cannon Copier

WORK EXPERIENCE

Spherion Staffing – Frederick, MD

Office Assistant (09/14 – present)

* Answer telephones in courteous and professional manner, direct calls to the appropriate staff member and take messages if necessary.

* Greet visitors and staff in welcoming and approachable manner.

* Maintain the tidiness and safety of the office.

* Responsible for ordering, receiving, stocking and distributing office supplies.

* Distribute incoming mail, sign for deliveries and prepare outgoing mail and shipments.

* Assist in office event planning and coordination

* Maintain the general filing system and file all correspondence

* Assist in HR duties as needed

Complete Staffing Agency – Columbia, MD

Medical Records Clerk (5/14 – 7/14)

* Prepare medical records for the National Spine and Pain Center.

* Copy documents for the ASC charts.

* File and pull charts for the physicals.

* Maintain patient confidence by keeping patient records information confidential.

* Respond to requests for medical records; processes letters and reports; answers and directs telephone calls.

Mary Kraft Association Inc. – Columbia, MD

Medical Records Clerk (10/13 – 4/14)

* Maintain patient files and retrieves files for scheduled appointments; file study patient charts; file all patient data upon receipt of information; initiate records for new patients and creates computer index; prepare file labels; maintain filing statistics; audit filing sequence

* Prepare medical records for Frederick Memorial Hospital for scanning and processing.

* Repair and copy any document that was unreadable.

* Deliver charts to assigned areas of the hospital by following established routing procedures

* Maintain patient confidence by keeping patient records information confidential.

Medix Staffing Agency – Rockville, MD

Medical Record Clerk (10/11 – 02/13)

* Prepare medical records for Shady Grove Hospital and Shady Grove Rehab Center to be scan into the Cerner System

* Prepare folder for new admitted patients.

* Filing and retrieving medical records, copying medical records for patient’s request.

* Maintain patient files and retrieve files for scheduled appointments; file study patient charts; file all patient data upon receipt of information; initiate records for new patients and creates computer index; prepare file labels; maintain filing statistics; audit filing sequence

Preferred Staffing Group/Department of Mental Health – Arlington, VA

Medical Records Technician (03/10 – 10/11)

* Participated in major project processing for over 36,000 medical records.

* Perform duties including, but not limited to integration of miscellaneous documents and medical records for storage, scanning and or archiving preparation.

* Organize and evaluated patent medical records for accuracy and completeness.

* Responsible for filing and retrieving medical records.

* Compile, verify files and perform inventory medical records. Prepare folders and maintain records of newly admitted patients.

* Assemble records into chart order and file records in designated areas according to applicable alpha filing system.

* Locate, sign out and delivers medical records requested by agency departments.

* Provide customer service for internal, external customers and receiving requests.

* Copy medical records and answer phones.

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