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Support Staff

Location:
Cleveland, OH
Posted:
March 16, 2015

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Resume:

Mysonya Everage

**** ******* **. **** #**

Warrensville Heights, OH 44128

216-***-****

acoqxe@r.postjobfree.com

Objective:

As an Epic Go-Live Consultant, I have experience in providing strategic

guidance and elbow-to-elbow support to clinical staff, physicians. Enhance

workflows, and infrastructure. I am seeking to use my expertise as a

consultant to support staff on various Epic modules that will ease the

workflow in various departments.

Skills:

Go-Live Support, ADT, Ambulatory, ASAP, Cerner, CPOE, Clindoc, Cadence,

Epic Care Inpatient, Epic Care Outpatient, Kaleidoscope, Prelude, Radiant,

RHB, Stork, and CPR, First Aid

Epic Go-Live Support

Arrow Health Care Service Cleveland, Ohio July 2014 -November 2014

Provided elbow-to-elbow to Clinical Staff & Physicians

Assisted physicians with placing orders, medication reconciliation,

creating user version order sets, and with preference lists. Assisted

Clinical staff with new workflow documentation

Epic Consultant/ASAP Help Desk Consultant

Huron Hospital Cleveland, Ohio December 2013-April 2014

Provided elbow-elbow support for clinical staff & Physicians

Assisted In one on one training with struggling clinical Staff

Assisted in the Command Center/ liaison between staff and center

Epic Go-Live Activation Consultant

(Alego Health) Brookdale Hospital, Brooklyn, New York, September 2013 -

October 2013

Assisted physicians, nurses and clerks in navigating through the

Epic system.

Admitting, transferring, discharging, placing orders, med

reconciliations, order sets, preference

List, progress notes, and also bed planning. (CCU Department).

Epic Go-Live Consultant

(Duke Univ. Health System) Durham Regional Hospital, Raleigh-Durham, NC May

2008 - July 2011

Provided Elbow-to-elbow support to clinic staff & physicians

Assisted physicians with admissions, discharges, and transfers.

Placing orders, medication reconciliation, creating user version order

sets and preference lists.

Epic Go-Live Consultant

(Medsource) Parkview Health Fort Wayne, Indiana June 2004- February 2007

Elbow-to-elbow support to clinical staff & physicians

Assisted with physicians and nurses on new workflow documentation.

Assisted physicians with order entry and smart phrases

Epic Go-Live Support

(Sagacious Consultants) Premier Medical Center Mobile, Alabama August 2003-

November 2003

Attended training on AdvantageCare-specific workflows (EpicCare

Ambulatory, Kaleidoscope, Prelude and Cadence) prior to go-live

Provided elbow-to-elbow support to end users in Pediatrics through

coaching and issue identification. Escalated issues to Site Leads

from Sagacious Consultants in a timely manner.

Served as a liaison between the Command Center and end users to

communicate issue resolution

and updates.

Epic Go-Live Support

(Sagacious Consultants) Advantage Care Physicians North Babylon, New York

February 2002- October 2002

Attended training on AdvantageCare-specific workflows (EpicCare

Ambulatory, Kaleidoscope, Prelude and Cadence) prior to go-live

Provided elbow-to-elbow support to end users in Gynecology through

coaching and issue identification. Escalated issues to Site Leads

from Sagacious Consultants

Served as a liaison between the Command Center and end users to

communicate issue resolutions and updates.

Epic Go- Live Support

St. Luke's Medical Center Cleveland, Ohio July 2001-December 2001

Provided elbow-to-elbow Ambulatory support to end users in various

departments through coaching and issue identification

Patient Services Representative

Dayton County Hospital Dayton, Ohio June 1997 - January 2001

Obtain Patient Information, enter & update patient information

Print Schedule for Upcoming appointments & Schedule Appointments for

patients

Verify Insurance eligibility and Answer telephones

Scan information into EHR, Communicates with customers in courteous

professional manner.

Out Patient Therapist Assistant

Community Guidance, Inc. Dayton, Ohio November 1989- March 1997

Provide therapeutic interventions to the identified client in

order to enhance and foster the client's optimal functioning and

interactions in the home and community.

Continually assess client needs, service availability and

appropriateness.

Work cooperatively with treatment team members and the family in

the provision of services to meet the goals developed in the Person

Centered Plan.

Provide the appropriate documentation for service delivery including

treatment goals, progress notes and billing and submit said

documentation as specified by Medicaid and CCHS standards.

Education:

Central State University Bachelor of Applied Science

Wilberforce, Ohio 1993

Charles F. Brush Diploma

Lyndhurst, Ohio 1989



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