Jerry, LeNora I

Jerry, LeNora I

***** ******** ***** ****

904-***-****

acoqu9@r.postjobfree.com

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SUMMARY:

I have dedicated my time and attention to an even and to fulfil its purpose, from

celebrations to marketing. To pay attention to all details involved in planning

successful special events. I have also worked through the planning, timing, logistics,

budget and on-site management of many events. Most importantly I have prepared

detailed project plans to keep the event on track.

EDUCATION

Bethune-Cookman University

Daytona Beach, FL

Finance and Business Marketing coursework

EXPERIENCE

Event Specialist P a r t y L i f e P r o d u c t i o n s

05/2013 - Present

• Coordinate details of events such as conferences, weddings, birthdays,

anniversaries, charity events, surprise parties, trade shows, sales

meetings, business meetings, employee appreciation events and virtual

events.

• Calculate budgets and ensure they are adhered to.

• Select chefs or catering companies to prepare food for event.

• Visit venue to plan layout of seating and decorations.

• Schedule speakers, vendors, and participants.

• Coordinate and monitor event timelines and ensure deadlines are met.

Initiates, coordinates and/or participates in all efforts to publicize event.

• Edit and design promotional materials and prepare presentations.

• Send out invitations and manage RSVP list.

• Hire staff to manage the event, including bouncers and security

personnel.

• Manage correspondence.

• Coordinate event logistics, including registration and attendee tracking,

presentation and materials support and pre- and post-event evaluations.

First Line Manager S t a t e S t r e e t C o r p o r a t i o n

012/2012 - Present

• Operational day to day escalation point for clients

• Maintain functional and technical knowledge across multiple

disciplines to enable handling of client inquiries

• Manage/oversee service delivery for ops and risk activities i.e. inquiry

resolution, requests, pricing, custody, loan/credit facilities, account

admin activities, online application support, monitor receivables/billing

Jerry, LeNora I

collections and reviews customized work

• Manage internal risk and compliance profiles, assist with fiduciary

reviews and respond to inquiries from client auditors as needed

• Oversee technology enhancements and testing, provide overall project

support for all client related initiatives

• Manage activities in servicing client relationships and client operations

i.e. respond to escalated issues, communicate resolution to clients and

monitor metrics around inquiries being resolved at point of contact

• Support/recommend to senior management the establishment of

procedures/processes and supply information for budget preparation;

manage the development or revision of procedures/processes

• Manage effective and timely flow of critical information to relevant

parties; coordinate internal/external meetings and follow up on admin

details

• Coordinate production of target client customized reporting i.e. report

cards, KPIs, governance decks, scorecards, metrics, risk/compliance

and client service reporting, including coordinating maintenance of data

• Provide coaching and development opportunities to staff

• Make effective recommendations to hire, discipline, control work and

terminate employment

• Coordinate and supervise work efforts when multiple Associates are

needed to complete work

• Keep abreast of industry, market trends, best practices in order to

provide insightful information to clients and the team

SKILLS

Creative and Innovative

Accomplished Manager

Strategic Thinker

Organized

Multitasker

Great with time management

Well versed on information technology

Strong verbal communication skills for dealing effectively with all

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Jerry, LeNora I

types of personalities

Detail Oriented

Financially Responsible

Interior Decorating

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