Colleen Pompey

colleenpompey**@gmail. com

732-***-**** cell

Objective

Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today’s changing work environment.

Experience

Guaranteed Rate, Inc. 11/2012 –2/2014

Loan Coordinator

Reviewed the approvals with the VP’s/MC and prepared mortgage loan commitment for borrowers. Run daily pipeline reports. Ordered and retrieved hazard/homeowners, HO-6, condo and flood insurance. CEMA’s, subordinations and received the payoff statement from the bank attorney when applicable.

Updated Encompass with payoff, insurance, taxes and HOA dues, reran AUS when necessary.

Reviewed and ensured all conditions per the underwriting approval and all updates are included in the paperless file for CTC.

Review the Clear to close for closing/funding conditions. Finalized the Closing Checklist and Closing Tracking screen. Move the milestone to the closing department for closing document preparation.

Contact customer and all applicable parties to schedule the closing. Notified them that the VP will review the closing figures with them once the HUD-1 is received.

Prime Lending 9/2011 – 8/2012

Loan Processor

Process pipeline of 50+ FHA/VA and Conventional loans.

Reviewed, requested and retrieved all outstanding conditions per loan approval from borrower.

Ordered and retrieved documentation from third parties as per loan approval.

Scheduled closing with borrower and all applicable parties.

Care Services 12/2010 – 7/2011

Loan Modification Specialist/Short Sale Processor

Contacted borrowers’ and their lenders in order to work out a financial solution in the form of a repayment plan, payment deferment, refinance or a loan modification as an alternative to foreclosure.

Gather documents from homeowners for review by the lender.

Created financial worksheets and assisted with hardship letters per borrowers financial needs. Followed up with clients once a loan agreement was approved.

Wells Fargo Financial Bank, N.A. 6/2009 – 10/2010

Loan Doc. Specialist

Gathered and cleared conditions requested by underwriters. Schedule closings with all parties.

Additional Functions:

Processed car loans, prepared packets and submitted them to central title. Handled physical check on vehicle and researched value using the NADA system.

Processed charge offs and payouts/ ran reports, also processed release of liens using Supreme. Handle mortgage payments.

Office Responsibilities:

Enter GL numbers for accounting. Ordered office supplies and requested checks for bank branch bills.

Spherion Temp Agency 2/2009 – 5/2009

Wells Fargo Home Mortgage- Junior Processor

Ordered:

VOE’s, VOD’s, payoffs, 4506 T’s, hazard/homeowners, HO-6, condo and flood insurance, CEMA’s and subordinations. Analyze income, credit, and financial statements.

Titles/Lien searches appraisals and land surveys.

Prepared files for underwriter. Arrange closings with attorney and borrowers’.

Baw Medical Billing 7/2007 – 5/2008

Medical Biller/Administrative Assistant

Medic Software:

Bill customers for primary and secondary insurance. Mail insurance statements to customers.

Customer Service:

Answer any billing related questions from customers.

Administrative Assistant Responsibilities:

Organized and kept a neat environment for staff and clients, ordered supplies and distributed mail.

Flexible Benefits Mortgage Corp. 8/2003 – 6/2007

Junior Processor

Enter borrowers’ data using Genesis system. Arrange files in stacking order and submitted files to underwriting.

Order third party verification as per loan approval. Prepared files for underwriter. Arrange closings with attorney and borrowers.

180 Connect 6/2001 – 7/2003

Customer Service Representative/Collection Accounts

Call Center: Handled inbound and outbound calls, monitored techs regarding customer service assistance.

Processed and posted checks and credit card payments. Reviewed and resolved outstanding billing and adjustment accounts.

Joy R. Spriggs Esq. 7/1999 – 5/2001

Administrative Assistant

Administrative Assistant Responsibilities: Organized and kept a neat environment for staff and clients, ordered supplies and distributed mail. Handle filing, faxing answering and directing incoming telephone call. Sorting and distributing mail daily. Setting and following up with appointments, taking payments/preparing receipts handled accounts receivable and inventory.

Education

DeVry University 1999 - 2001

Business Administration

Plainfield High School 1994 – 1999

High School Diploma

Skills

Microsoft Office, MediSoft, LIS Software.

Quick Books/ADP training & Peachtree.

Genesis, Calyx Point, Perfect Pipe & Encompass.

DU, LP, DO, Freddie Mac and Fannie Mae.

Equator, AOW, Supreme, Core Sales Platform. OPS S2DO, NADA & Same Page.

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