Misti Mitchell

Moorpark, CA

805-***-****

acoq51@r.postjobfree.com

OBJECTIVE

To obtain a position where I can utilize my fifteen plus years of experience as a top

producer in the telemarketing industry to increase the productivity and profitability of a

company while having room for advancement. Telecommuting preferred.

WORK EXPERIENCE

Director of BDC Operations

May 2013 - February 2015

Envision Marketing Oxnard, California

Consulting

Responsible for the entire profit and loss of Envision Marketing Internet BDC

Department. Manage day to day operations of Business Development Center including

inbound, outbound, online chat and email marketing. Responsible for increasing sales

percentages for auto industry clients in excess of more than 100%. Daily, weekly and

monthly database management to ensure quality lead flow and information. Team

development and supervision based on goal based sales quotas. Responsible for analysis

and sales presentations for potential new Envision Marketing clients.

Affiliate Marketer

February 2007 - March 2014

Self Employed

Internet Services

Marketed and sold various products and services through website that I owned and ran.

Managed over 5000 members in all aspects. Marketing, sales, public relations, and full

maintenance of multiple websites, one being primary. Complete HTML, along with

customized script maintenance, all payroll, advertising, and direct relationships with all

members. Company closed profitably by choice.

Director of Telemarketing

February 2004 - February 2007

Trimark Insurance Dallas, Texas

Insurance

Setting appointments for sales reps to talk to business owners about group and individual

health benefits. Also training new employees, maintaining all schedules, and lead

generation. In addition, I did customer service, helped clients with claim issues, ran

quotes, initiated and maintained a central database, and did open enrollment.

Operations/Production Manager

August 1997 - February 2004

Smith-Laurin Dallas, Texas

Management Consulting Services

Setting appointments for a consulting firm, for sales reps to meet with business owners in

order to sell surveys and consulting hours. I was the top producer for the entire six years,

and was recognized as the telemarketer who generated the most profit for the company

for four. I also did training, scheduling, lead generation, and managed a room of

approximately 75 telemarketers.

EDUCATION

Bachelors Degree,

September 1988 - May 1991

University of Texas Tyler, Texas

Graduated Nursing/minor EMT magna cum laude, with a 3.82 GPA

SKILLS

Expe

Appointment Setting rt

Expe

B2B Cold Calling rt

great phone personality, establish instant Expe

rapport rt

Expe

data entry rt

Expe

Employee Training rt

Expe

Call Center Management rt

Abililty to work independently from home Expe

office rt

Expe

Lead Generation rt

Expe

Customer Service rt

Expe

Insurance claims, open enrollment rt

Expe

Telemarketing rt

REFERENCES

Upon Request

Contact this candidate