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Customer Service Manager

Location:
Miami, FL
Posted:
March 12, 2015

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Resume:

ALEJANDRO LEON VEGA

***** ** **** *** ***** FL **179

404-***-**** acopaj@r.postjobfree.com

SUMARY

Mature professional with strong leadership skills, and the proven ability to communicate effectively with consumers of services, and to cooperate with managers and fellow workers. Seeking a position in the HVACR field that will utilize the skills I have gained through education and work experience and apply them in your business, bringing enthusiasm, responsibility and dedication to the job. Able to effectively communicate in both English and Spanish.

EDUCATION

* Fortis Institute, Wayne, NJ

* HVACR Technician

* Certificates:

o EPA Universal – 608, 609, PM Tech, R-410A, IAQ, Green 2012

* NJ Transit, Bus Operator Training Program

o Commercial License Class B+ BUS Endorsement 2009

* Express Driving Academy 2009

* Colombian Institute Of Professional Programs, Cali, Colombia

o Computer Technician 2001

SKILLS

* HVACR System Design, Controls, Troubleshooting, Maintenance and Preventive Maintenance.

* Heating Systems: Electrical, Gas, Oil, Water and Heat Pumps, Air Condition and Refrigeration.

* Electrical Theory, Electricity Essentials, Ohm's Law, Resistors, Circuits and Measuring Instruments.

* Electrical Thermostat Repair, Advance Controls and Motors.

* National Electric Code and OSHA safety requirements, Ability to read and interpret schematics and blueprints.

* Ability to operate most basic power and hand tools common to the HVAC trade.

* CDL License Class B, Passenger Endorsement Certified.

* Working Knowledge of PCs, Windows 97, 98, XP, Vista, Access, Visual basic, Visual c, Microsoft Office .

* Knowledge in body shop wet sanding and prepping vehicles.

EXPERIENCE

REFRIGERATION SERVICE, WAREHOUSE & PARTS MANAGER APRIL 2014 - PRESENT

Infrico U.S.A Miami FL

Duties: Repair, Maintenance and dispatch equipment.

Technical assistance and customer service.

Responsible for shipping, receiving, stocking, picking

packing, loading and unloading of equipment, parts and tools

CONSTRUCTION FINAL INSPECTION SUPERVISOR JANUARY 2013- MARCH 2014

Tafur Construction North Miami FL

Duties: Monitors workmanship and building structure.

Hands-on in electrical, plumbing, AC,

Walls, switches etc..

H.V.A.C.R MECHANIC JUNE 2012 – OCTOBER 2012

Air Group llc Whippany NJ

Duties: Installation, replacement and remodel of HVAC/R

systems in residential and light commercial.

Cube driver.

Metal shop.

Plumbing.

H.V.A.C.R ENTRY LEVEL FEBRUARY 2011- MAY 2012

Al's Heating and Air Condition Dover NJ

Duties: Duct Work.

Maintenance of HVACR equipment.

Condensers.

General help.

INDEPENDENT CONTRACTOR JANUARY 2010- JANUARY 2011

Aspen Contracting llc Parsippany NJ

Duties: Auto parts distribution.

Customer service.

In charge of merchandise.

Commissioned for training new contractors.

DETAILING MANAGER AUGUST 2002-NOVEMBER 2009

Clear Finish Auto Detailing Mendham,Bernardsville, NJ

Duties: Management of detailing business.

Exterior and interior detail.

Hand washing.

Wet sanding.

Window tint removal.



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