Dale A. Reiss

*** ********** **, *** *******, Ohio 44140 / (C) 419-***-****

acoo8h@r.postjobfree.com

Qualifications

Highly skilled machine operator with an exceptional ability to operate and repair

mechanical equipment and strong attention to detail. Personable and well-versed in

evaluating and diagnosing problems and repairing issues in a timely and professional

manner. Reliable worker with a willingness to learn.

Professional Experience

Ingredient Handler > Extruder Operator 2011 - 2014

Nestle USA Solon, Ohio

• Set up and inspected all raw ingredients before consuming products.

• Entered and verify all information that is correct on daily paperwork.

• Tracked and Monitor yields according to recipe.

• Operated different machinery after being signed off.

• Maintained quality standards by adhering to all QA, OSHA and USDA

standards.

• Performed basic routine checks on machinery before start of production.

• Maintained the level of communications between shifts.

• Responsible for achieving production requirements.

• Made sure that products were produced on time and are of good quality.

• Prepared and maintained production reports to hand into QA.

• Set and monitored product standards, exam examples of raw products, and

ensure that the quality of all finished products.

• Drove Tow Motor and Single Walkie units to supply production floor with

products.

Millwork Specialist 2008 - 2009

Lowe’s Companies, Inc. Avon, Ohio

• Prioritized daily workflows, including all inbound calls, quotes & sales

inquiries.

• Answered customer’s questions regarding products, prices and availability.

• Emphasized product features based on analysis of customer’s needs.

• Wrote sales contracts for orders obtained and submitted orders for

processing.

• Recorded prospect contact information into SAP system.

• Surpassed annual quota by 32%.

• Communicated sales promotions to customers to grow accounts by 45%-60%.

• Exceeded targeted sales goals by 55%.

• Completed company leadership training programs.

• Quoted prices, credit terms and other bid specifications.

• Wrote sales contracts for orders obtained and submitted orders for

processing.

• Consulted with businesses to supply accurate product and service information

to pass onto customers.

• Drove and maintained Electric Man Lift and Tow Motor to supply product.

Account Manager 2004– 2008

Home Depot / Sears At-Home Sales New Castle, Pa / Warrensville

Hts., Ohio

• Consulted with home owners regarding their home improvement needs.

• Managed portfolios over 700 customer base with 2.2 million in sales.

• Negotiated and quoted prices, terms of sales and service agreements.

• Contacted new and existing customers to discuss how their needs could be

met through specific products and services.

• Wrote sales contracts for obtained and submitted for processing.

• Selected the correct products based on customer needs, product

specifications and applicable regulations.

• Consulted with businesses to supply accurate product and service

information.

• Attended monthly sales meetings and quarterly sales trainings.

• Exceeded team sales goals 53%.

• Responded to all customer inquiries thoroughly and professionally.

• Answered customer requests about product and availability.

Steel Worker 1998 - 2003

Industrial Coil Tractor Operator > Overhead Crane Operator Mansfield,

Ohio

•

Fulfilled output requirements while consistently reducing scrap and waste levels.

•

Read job specifications to determine machine adjustments and material

requirements.

•

Set appropriate stops and guides to specific lengths as indicated by scale and rule.

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Planned and coordinated job tasks and determine correct amount of material required

to complete assignments.

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Operated hand pneumatic hand tools abiding by all plant and OSHA requirements.

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Acquired Tow Motor License though Babcock & Wilcox operations of Tow Motor, JLG

Man Lift, Overhead Crane (rail) and Remote Crane.

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Verified that all process control parameters were documented.

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Directed improvements in Safety, Product Quality, Service and Cost efficiency.

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Met aggressive Production and Safety ISO 2000 goals while minimizing equipment

downtime.

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Escalated Safety and Quality issues and initiated remedial actions promptly.

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Completed and maintained accurate stock records, documents, Safety reports, and

schedules.

Education

Cuyahoga Community College Parma, Ohio

Preliminary Courses: Computer Science/Business

•

Business/Marketing

Additional Information

Awards: Eagle Scout with Bronze and Silver Palm (Highest Award by the Boy

Scouts of America), achieved in 11 years of service, Order of the Arrow Award

(Scouting National Honor Society).

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