TOMASINA DEWALT

*** ***** ***** ******* ******, Canton, GA 30114

Home: 678-***-**** aconbk@r.postjobfree.com

PROFESSIONAL SUMMARY

Accomplished and decisive leader within the healthcare administrative and medical

billing/coding departments. A creative problem solver and negotiator with demonstrated ability

to manage multiple projects.

SKILLS

Microsoft Office Talented interviewer

EPIC Analytical thinker

Centricity Supervisory training

AIM Independent judgment and decision

All Scripts making

Greenway Systems Promotes positive behavior

Effective staff coach Quality improvement competency

Knowledge of Medicare statutes and

regulations

WORK HISTORY

08/2007 to Current Front Office Supervisor/Surgery Scheduler

Jenkins Clinic/Piedmont Urology – Atlanta, GA

Manage and train staff members for the Urology medical front office.

Perform administrative and clinical tasks.

Check In/Check out.

Diagnostic and procedural coding.

Schedule major and minor surgeries and diagnostic tests for physicians.

Processing medical records and required office documentation.

Developed a system of staff communication that ensured proper implementation of

treatment plans and comprehensive patient care.

Consistently complied with applicable laws and regulations and ensured facility adhered to

Medicare and Medicaid regulations.

Achieved high staff morale and retention through effective communication, prompt

problem resolution, proactive supervisory practices and facilitating a proactive work

environment.

Routinely collaborated with department managers to correct problems and improve services.

Identified process improvements in the day to day functioning of the department.

Created and maintained computerized record management systems to record and process

data and generate reports.

Encouraged creative thinking, problem solving, and empowerment as part of the facility

management group to improve morale and teamwork.

06/2005 to 07/2007 Registered Medical Assistant/Financial Counselor

Atlanta Gastroenterology Associates – Marietta, GA

Patient prep; taking vitals, triage patients, and perform lab draws.

Front office scheduling and collection of insurance co payments.

Scheduling medical procedures; Colonoscopies, endoscopies, etc.

Precertification of prescriptions and medical procedures with respective insurance

companies.

Diagnostic/procedural coding and billing.

Organized the department in accordance with administrative guidelines in order to provide

specified nursing services to meet the legal, organizational and medical staff guidelines.

Certified that equipment and supplies were properly maintained for quality patient care and

safety.

Led, designed and implemented training programs and initiatives which contributed to a

number percent increase in productivity.

06/2004 Licensing Manager

Brokers Insurance Services, Inc. – Jenkintown, PA

Managed staff of 9 licensing representatives.

Hired and trained staff on licensing procedures.

Submitted insurance agent licensing materials to various states for processing.

Processed paperwork and credentialing for insurance agents.

Interpreted and communicated new or revised policies to staff.

Consistently complied with applicable laws and regulations and ensured facility and staff

adhered to them as well.

Led the facility management staff and consultants in producing a business plan that

focused on all aspects of facility operations, including setting priorities and job assignments.

E Bachelor of Science: Healthcare Administration/Management

2014 University of Phoenix Atlanta, GA

Certification: National Certified Medical Assistant

2005 Lincoln Institute College of Technology Marietta, GA

CCOMPLISHMENTS

A

Ability to handle a high volume (60 90) phone calls daily

Fast learner

Highly dependable

Excellent attention to detail

Retrieved and re filed patient charts in proper sequence to maintain organization and

up to date paperwork information

Reviewed and updated client correspondence files and scheduling database

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