Nichol Kelly

Application System Engineer - IBM/AT&T Dallas Agile Center

Oak Park, MI

acolv6@r.postjobfree.com - 313-***-****

SYSTEM ANALYST * TECHNICAL SUPPORT * PROGRAMMER

WORK EXPERIENCE

Application System Engineer

IBM/AT&T Dallas Agile Center - Dallas, TX - September 2014 to Present

System Analysis

• Support of Technical Solutuions

• High-Level Design Documentation

• Implementation and production/projects engagements

• PIF (Product Initiation Formality) High Level Calls

• Completed Estimates (ESM)

• User Stories/Agile Methodologies

• Create Test Case Scenarios

• Basic Knowledge in Enterprise JavaBeans (EJB)

• Basic Knowledge in Extensible Markup Language (XML)

• Basic Knowledge in Procedural Language/Structured Query Language (PL/SQL)

• SOAPUI Testing

• Business Requirement Documentation

• Technical Writing

• Evaluate, Test and troubleshoot integrated information systems

• Agile Bronze Certified

System Analyst

TPS Logistics - March 2014 to May 2014

Ability to organize client request and needs into logical requirements Specs

• Basic understanding of application and system architecture

• Self-Motivating

• Possess Strong Analytical Skills

• EDI and SQL Queries; SharePoint

• Road Maps and Flow Charts

• Created BRD (Business Requirement Documents)

• InfoSec/Data Integrity/ISS Protocol

• Info Assurance

• Risk Analyst

Technical Writer

Robert Half Technology - January 2014 to February 2014

Write and update process documents, specifications and SOP's

• Manage change control related to process documents, specifications and SOP's

• Manage original and satellite copies of technical document

• Manage retired technical documents

• Road Maps

• Information Security Standard Procedures

Senior Underwriter

JP Morgan Chase - Troy, MI - August 2012 to June 2013

Analyze documentations to make sound decisions based on underwriting analysis

• Provided release notes and updated guidelines translations from FNMA/FHLMC

• Met targets for productivity, quality and customer satisfaction, and perform second review of contract

underwritten denials from all areas

• Perform loan quality reviews for non-tenured underwriters

• Review pertinent disclosures to ensure compliance with federal, state and investor requirements

Mortgage Specialist

Arlington Bank - Columbus, OH - December 2010 to January 2012

Process, Underwriting and Closing

• Trained co-workers on how to use Microsoft suite, how to sync there phones and other devices to their PCs

• Implemented and tailored FHLMC/FNMA guideline manuals to meet the overlays of the company; trained

and distributed to management accordingly to be implemented by the staff.

• Information Security Audits, Codes of Practice and Standard Procedures

• NMLS Approved

On-site Consultant SME

Pragmatic Solutions - Columbus, OH - February 2009 to August 2010

Approve renegotiated workouts within delegated authority

• Identify and facilitate training of servicers, new default management staff and other NPL training opportunities

within servicer shop

• resolved escalation by contacting DC postponing Sheriff Sales

• Tested Waterfall Model for WPII prior to roll out for servicer

• Information Security Compliance

• VPN and CITRIX/VOIP/Cisco connection 100% remote

• Set up and trained new employees on servicer and how to connect remotely

• MSP system upgrade tester

Compliance Coordinator

Clayton Group - Shelton, CT - June 2005 to February 2009

Shelton CT

June-2005-February 2009

Consulting/Auditing

• 100% Travel Position auditing loans for various Mortgage and Finance Companies; Due diligence, front-

end and post-closing underwriting, CLAS System as well as quality control; Legal scratch and dent; Conduct

appraisal analysis and risk management

• Information Security Network Access Control CISCO

• Assist with VOIP Cisco communications, Assist with Webinars

• Set up job sites, laptops and LAN/WAN connections; troubleshoot with home office to ensure all HUBS and

WANs were functioning and properly connected

• On-site remote Technical Writing to implement the job descriptions to be understood by those with no

experience

EDUCATION

Design

University of Phoenix-Southfield - Southfield, MI

2015

University of Phoenix - Southfield, MI

LINKS

http://www.linkedin.com/pub/nichol-kelly/46/82b/378

ADDITIONAL INFORMATION

COMPUTER AND TECHNICAL SKILLS:

• Development of software using Object Orientated Programming Languages such as Visual Basic, Java and C

• Design and implement Microprocessor Based Systems, Agile Methodologies, Requisition Pro, Clear Quest,

Rally Development

• Develop and maintenance of client websites from mockup to production process

• Working knowledge of HTML, XML, JavaScript, SEO, Flash, Dreamweaver and tool

• Knowledge of different RDBMS, Data Warehousing concept and SQL Server 2008 language

• Administer Customer Relationship Management CRM software in the areas of create/configure user

accounts, change/reset passwords, integrate with Office Applications and generate reports

• Knowledge of the computer networking concepts and devices including Microsoft Exchange, Publisher,

SharePoint Terminal and Web Servers, LAN/WAN and TCP/IP, Information Security

• Visio, Microsoft Project Management, Excel, Word, PowerPoint, Microsoft Office 2010/2013 Tools

Contact this candidate