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Service Quality

Location:
San Francisco, CA
Posted:
March 05, 2015

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Resume:

Bernard Frost

***** ******** **.

Livonia, MI ***52

313-***-****

acolmu@r.postjobfree.com

WORK HISTORY

Oct 2014 – Present Package Handler

FedEx, Livonia, MI

Responsibilities:

•Preload package cars

Nov 2005 2010 Driver

UPS, Wixom, MI

Responsibilities:

• Pick up and delivery of goods/products to residences/businesses

Jul 2000 2005 Supervisor

Behr America

Webberville, MI

Responsibilities:

• Increase production rates

• Enforced a strict quality policy

• Implement continuous improvement strategies

• Internal audits

Achievements:

• Certified ARC in Windows and Excel

• Trained in techniques for empowered workforce

• Emphasized on problem solving

• Compliant with MIOSHA health and safety

• Certified in CPR and AED

• Recognized for 15 years of service

• Named for outstanding performance

Jul 1988 Jul 2000 Team Leader

Behr America

North Charleston, SC

Responsibilities:

• Supervise large production team

• Insure quality standards

• Perform trouble shooting

• Facilitated communication

Achievements:

• Reduced Scrap reduction by 20%

• Recognition for 10 years of service

• Improved production procedures

Jan 1987 Jul 1988 Police Officer

North Charleston Police Department

North Charleston, SC

Responsibilities:

• Protection of life and property

• Compliant with state regulations

• Enforcement of laws

Achievements:

• Recognized as officer of the month

• Received North Charleston commendation

Aug 1985 Jan 1987 Deputy Sheriff

Charleston County Sheriff Department

Charleston, SC

Responsibilities:

• Execution of warrants

• Performed court security

• Transportation of prisoners

Achievements:

• Awarded Charleston's departmental commendation

EDUCATION

Apr 1983 Aug 1983 Criminal Justice Academy

Charleston, SC

Certification in Law Enforcement

Aug 1978 Jan 1983 Knoxville College

Knoxville, TN

GPA: 3.0

Bachelor of Psychology

SKILLS

• Strong negotiation and interpersonal skills

• Use and application of personal computers

• Full clean driving license

• Programmable Controller Training

• Internal Quality Auditor

• Personal Index Expert

• Certified in Lean Manufacturing

REFERENCES Available on request.



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