Jenya Kipran

DOB July **, ****

**** ******** **, *** **

North Royalton OH 44133

H 330-***-****

C 440-***-****

acolmd@r.postjobfree.com

Objective

I am a highly dedicated receptionist with four years of experience in office management, data entry, customer care, appointment setting,

filing and payment prepossessing skills. I thrive in a busy, environment with the ability to work unsupervised. I prefer to work under

pressure to utilize my strong computer and communication skills, due to being bilingual in Ukrainian, Russian, Polish and some

Serbian. I work great with others, strong listener to achieve the proper objectives. I am the candidate for the position you have available.

Education

Parma Senior High School 2000 2004

Ukrainian School “Ridna Shokla” 1993 2004

International Services Center 1996 1997

Cuyahoga Community College 2005 2006

Cuyahoga Valley Community Career Center 2008 2009

Work Experience

2010 present

Ukraine Express, Parma OH Part Time Receptionist

Represent Ukraine Express Co, receives internal and external visitors in a pleasant and professional manner.

I Screen calls and visitors according to office procedures also perform clerical and typing duties as assigned. Answer phones emails,

log sales into software pertained to company.

2007 2009

Clinical Secretary

Cleveland Catholic Charities Parmadale Clinic

*Word * Access *Works * NotePad

*Power Point *Outlook *Excel *One Note

*Collecting and entering clients/patients data into the registration system.

*Typed rapidly and accurately both numerical and text data. *WPM 60 or more

*Client admissions & discharges notes

*Assisted supervisor as required and assisted in handling all confidential matters.

*Ability in replying to telephone and written inquiries.

*Regulated information on 70 150 clients

*Managed appointment schedule

*Filing, faxing, charting, received, sorted, opened and distributed mail.

*Operate data entry terminal, word processing and other office equipment.

*Responsible for typing routine and confidential correspondence, reports etc.; assisted in their preparation and/or distribution as

requested.

1

2005 2007

MR/DD Habilitation Assistant

Northeast Care Center/Sprague House

As a habilitation server, I provided care, skills, training in activities of daily living, home management and community integration. I

supervised all clients at Sprague House. Some of my duties included preparing meals, administering medication, coordinating

activities, supervising and driving. In addition, I logged daily activities and performance criteria.

2004 2005

Midwest Publishing Incorporated (M.P.I.)

Telemarketing company called members and non members for renewal of yearly contract to support our police and fire firefighters. The

goal of the job was to reach our daily quota per day in which I exceeded. I also had to be polite and pleasant on the phone while making

sure my sales were not cold and transferred over for closing.

References Available Upon Request

2

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